Avoid this office and provider at all costs! There is next to no communication from the Dr, to her assistant, to nursing team, to front desk. It is mind boggling how they stay open and treat patients. They are really only open 24 hours a week - and if you need something outside of that timeframe, tough luck! You have to get absurdly lucky when you call the office that you can talk with someone who will actually help you, otherwise they just pass you around and nothing gets done. We have been told multiple times that they would submit paperwork or requests and have failed to do so every time. If I could give this office Zero stars that is still too many read more

I read reviews before I went...the office is busy so I agree with that, however some reviews said that Dr Yee lacked compassion and I disagree whole heartedly-she is very caring, she made sure to answer all my questions along with my 3 man support team that Came along with me to my appointment! She made sure we all understood and felt comfortable- read more

When I was diagnosed with breast cancer on 2/22/22, I headed to my first appointment with Dr. Yee. She had treated my mother approximately 16 years earlier and my grandfather 35 years before. Ahe remembered small things about each of them. I was immediately put at ease. Yes, there is a long wait time, but as someone who works in a medical office, I know that with 1500 calls coming in, not every call can be answered. Keep calling. KEEP CALLING. Sylvia is one of the best first nurses I have ever met. She is compassionate and thorough. They need to respect and honor her more, for sure. read more

This office is horrible. You would think cancer and oncology are important and these patients would need prompt and efficient care, but this office is constantly over booked, and they don't return calls. Some of these patients are terminal I'm extremely disappointed in their service and can't wait to be done with them. read more

Dr Yee may know medicine but she has a serious lack of compassion and empathy towards her very sick patients. Find another doctor!! I will be transferring my mother to someone who can better care for her. However! Silvia from her office is the only person there with some humanity. read more

Testing to get an appointment for biopsy results done at the hospital and always placed on hold with no one coming back on has been like this for weeks read more

My last complaint was yesterday. Today here I am writing this while I'm on hold. I was hung up on. Called again and they asked if I can be put in hold. My reply was no, so she moves on to explain that I was hung up in because the call drops after 10 minutes. So you are admitting that I was on hold for 10 minutes and now I am on hold again. Yesterday after having to speak to a manager and beg to get my mothers CT results and not have to wait 2 months I got a 10:15 tele-visit. It's now 10:36 and I have not received a call. I have been on hold with the front office for over 10 minutes. How is this acceptable? They have 0 ZERO respect for customer time or integrity in how they run their practice. Everyone there is extremely agitated and work in fight or flight mode the whole day. The fact that I get stressed every time I call them even over the phone explains too much and NOTHING is done to fix it. If I was an actual patient with cancer needing to speak to my oncologist In summary I was on hold for over 20 minutes. The outcome of that was that they are running behind and I will definitely get a call today. I HAD AN APPOINTMENT FOR A TELE-VISIT at 10:15. THUS IS A PAID VISIT NO DIFFERENT THEN IF I WAS THERE IN PERSON. Would you have a patient waiting in your Libby all day because YOU are running behind? The answer is NO, NO YOU WOULD NOT! How is my time or my visit any different? You act as if I'm being granted a favor for your Dr. to call me. I HAVE A 10:15 appointment it is now 10:47. I cut time in my schedule to accept the call. Now I have to be at the beg and call of your Dr. So ridiculous!!! read more

Dr. Yee is an outstanding g doctor who saved my husbands life. Dr Yee is compassionate and caring, spends a lot of time with her patients, and as I said initially, saved my husband's life with the treatments he was given with a stage four diagnosis of cancer. We love her. read more

Get a new referral if you get stuck with Dr Sharon Yee or anyone from her office. Horrible bedside manner. NO COMPASSION. No return phone calls, no recommendations, NOTHING. I can't even get my first chemotherapy because the Dr is NON-RESPONSIVE. I asked SO MANY QUESTIONS about my brain cancer and she only answered 1 way: "We will do radiation and chemo" in a very cold, matter of fact manner. What about other treatment options? What about some compassion, empathy, how will we be treated, what is my prognosis. NOTHING. She didn't even officially tell me I had brain cancer!!! I had to ask and her response was, "well, you wouldnt be talking to me if it weren't cancer." This is how you share pathology reports?!?! I filed an official complaint with my health insurance and there is an investigation pending. This is how bad Dr Yee and her short-staffed office is. I get it, short-staff, but dont tell insurance company you are accepting new patients if you are so short-staffed. I feel like I'm in a nightmare and Dr Yee is my oncologist. Bad enough to have brain cancer and worst to have an oncologist that treats you like a number. read more

Dr. Yee has been wonderful to us. Much more thorough than any doctor that we have seen so far. She understood our concerns and took them seriously. We were referred to her by a friend who has been seeing her for years due to cancer. I would highly recommend her. read more

Initially I thought that this doctor was considerate and the Dr did initially respond to concerns. However this quickly fell away when at one appointment results were glossed over. Upon closer inspection of the results, there were some unanswered questions and concerns that had not been discussed. An attempt was made to contact Dr. Yee for clarification which was unsuccessful. An appointment was schedule waiting over 3+ hours resulting in speaking with another doctor. In following up with out questions the PA did their best to answer the concerns. In exiting, Dr. Yee verbally shared her displeasure and insinuated that the concerns were "paranoid" as her recommendations should be followed. Well come to find out months later that the concerns were valid as what was suspected was the case and now this lack of appropriate care and review has resulted in a life threatening situation that may have been averted if Dr Yee had just taken the time to respond to concerns raised at the time. read more