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    Yeehaw Claws

    5.0 (2 reviews)
    Closed Closed

    By appointment only

    Updated 3 months ago

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    Services - Yeehaw Claws

    Manicure

    Nail repair

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    3 years ago

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    Acronychous - Nail result

    Acronychous

    4.6(18 reviews)
    2.3 miFive Points, Northwest
    $$

    Ciera's pedicures are truly work of art! She takes great care to make you feel welcome and cozy…read moreevery time. My feet feel so relaxed and rejuvenated!

    I was going to Lane for six months at Acronychous. No issues with nail designs as she's talented in…read morereplicating the designs I sent. My issue is with customer loyalty. During my time as a client I was asked by Lane to reschedule 3 of my appointments without explanation. All of which I accommodated by moving things on my schedule. On Sept 3rd, I received a text once again asking to change my appointment on Oct. 29th @ 4p to Oct 28th same time. While I said OK, I asked that this be the last reschedule as it was third time and honestly it was inconvenient - especially considering these appointmentsare booked months in advance so, I build my schedule around it. Fast forward to Oct 27 and I have chosen a design and as usual sent it to Lane via IG stating this was for our Wed Appt on the 29th since that was the time/date still on my calendar from their scheduler and I didn't think about the text two months ago. (To Note: Whenever an appointment was sent by them (even a change) it's updated in the Google calendar). She responded to my message saying " You Got It!". I'm always excited when getting my nails done and have a trip planned this week so, I was really looking forward to it. So, the next day (Tuesday), I receive a text from Lane at 3:52p saying "Hiiii! Just realizing your insta message said Wednesday and our appt is today at 4! Just confirming that I'll see you in a few ". Wait what? I was confused so, I sent her a screenshot of my calendar and email which had the appointment for Wed and was FROM the nail shop. Also, how do you just realize this 8 min prior to an appointment? She asked if I received an email with the new date and time to which I said no because if I had - it would have updated in my calendar. She then says she has no other 4p appts for the remainder of the week. I said " Fine, I guess I'll see you next month" as I was understandably disappointed. She then offered a time for next week to which I say " No thank you. Have a great weekend" because I have a meeting I can't move. Her response? "My policy does state that 100% of a service will be charged for last minute cancellation/no show....ill add that charge to your next appointment on Tuesday, November 25th at 2pm." Seriously? For her mistake/oversight, she wants to charge me basically double next time? Mind you I spend at LEAST $170 each visit not including the 20 - 25% tip I leave every time. Not only that - I've accommodated her requests THREE TIMES prior even though I had to move something. I have been consistent customer who at most has been 7 minutes late MAYBE twice and have always communicated and have been apologetic. I was so disappointed by the unprofessionalism that I canceled my remaining appointments for the year and will not be returning. Just goes to show that loyalty and flexibility doesn't mean much to some service providers.

    Photos
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    One week later

    Yeehaw Claws - nailtechnicians - Updated July 2026

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