I recently came here this month by ambulance. I woke up one morning and was having severe vertigo…read moreand literally could not even sit up for an hour or more, or I would just spin and spin. It was awful. The ER took me here because it was closest. I had never come here before. I told the doctor what was going on, and they did do lots of tests. He had blood tests done, an EKG and chest x ray. I was given medication for my dizziness and nausea and told him I do have a history pf passing out but not of this bad of vertigo just usually it is headedness with passing out usually caused by exception or sitting to standing too fast. I was told that I had a low hemoglobin it was down to 8.2, which wasn't too surprising since I was on my period and had a low hemoglobin. I have anemia and thalassemia minor, so that was ok. He did say he could do a blood transfusion, but I started at least being able to sit and walk normal after I was given the medication, so I just decided to leave. It's been at least a week or more, and I am still experiencing vertigo every day, so I don't think it was from my period. I am very nervous! I will go to my doctor and let her know. I think the doctors here do help and did help me as I was having an emergency at the time, but I just have to follow up on my own. I appreciate their support and service, but I didn't feel the security were very helpful. I had thought I misplaced my cellphone and was trying to find out where I could find it, and he just said he didn't have anything and that my husband wasn't there. I had to find him, and I was still disoriented, stumbling around in my pj's in broad daylight. That was embarrassing. Luckily I found it when I got home though but security and lost and found was not so nice and also this is the first hospital with an ER we had to pay $8 just to park especially since it's not far from compton?? My husband wasn't too happy about that either! The doctors are good, and my nurse was nice and the person who brought me to x-ray, but that's about it. I hope their registration person did it right because i don't want to get a bill, and I did give my updated insurance card. I gave this a 3 star rating, and that is ONLY because of the doctors and certain staff, because the rest of it needs to be worked on. There were so many of us in the hallways just on a bed. Apparently, it was hours just to be seen. ERs in California are SO different from mine back home in Michigan, and I miss the attention to care and my own room and bed.

What an absolute privilege to finally, after 37 years of life and visiting countless medical…read morefacilities, discover the pioneering business model at St. Francis Medical Center. Every other hospital I have ever been to somehow managed to figure out how to let visitors park without shaking them down, but clearly, St. Francis operates on a higher plane of financial genius. Silly me for thinking a hospital visit was about patient support rather than a real estate monetization strategy. It is truly a groundbreaking, one-of-a-kind experience to be nickel-and-dimed just to walk through the front doors. I will be sure to bring my checkbook next time I want to support this incredible parking garage masquerading as a healthcare facility.

My experience from the start at this clinic was not great. I did not feel as though my Primary Care…read morePhysician was someone who wanted to work as a team to work on my health. I was met with being talked down to and talked out of lab tests that I requested ("because the doctor knows more and doesn't think these tests are worth it" as I was told by their grievance dept when I complained.) I don't fully blame the doctor because I get that KP overworks and under pays their staff; but my doctors were unhelpful. At my last appointment I was asked by the doctor if I googled my test results because according to them, most people do. I had the doctor walk out of the room without giving me any information other than simply telling me if I was positive/negative for lab results. The nursing staff had all been great and front desk people for the most part. My rating is entirely based on the female doctor I had and all of my experiences with Kaiser as a whole. I feel as though LA County facilities help their patients more than Kaiser does. Also any complaints filed are dealt with in house so nothing comes about when filing grievances for unprofessional behavior or misdiagnosis.

I was really sceptical about this location because it's definitely not the greatest area…read more It's in a little strip mall location and kinda dirty outside. Heavy traffic in the parking lot so I already was like maybe this isn't going to be the best Kaiser to come to. But to my surprise I shouldn't have judged a book by its cover my bad... This location has amazing customer service at the front desk all the employees at the check in area have been very professional courteous and helpful. I never have to wait long at all and they would always let me bring our twins together so both could be seen simultaneously which was incredibly convenient for me. The one Doctor who was just absolutely the most patient and so kind and kid friendly was Dr. Nancy Ramos she is just a wonderful person. She actually listens and asked you're opinion she not full of herself she's down to earth and very thoughtful. She always accommodated me by seeing more than one child at a time and never made us wait forever and if we had been waiting in the exam room she would personally come in and apologize for the hold up. She goes above and beyond because you can tell she really cares and loves her job!!! Awesome Kaiser very friendly and attentive.

My father received treatment here for over a year. He was treated with dignity and respect despite…read morehis infirm condition (RAEB at age 93). The Oncology Institute accommodated his wheelchair and were always clear on what the course of treatment was. It was simple to schedule and re-schedule appointments. At one point an oral chemo medication was prescribed and they were able to take the copay for the pills in the office. Dr. Manuel Zavallos was able to explain what was happening to my dad, what the treatment should be and most importantly WHY each course of action was being taken. Katya and other caring clinicians administered injections and blood draws with compassion and prioritized uplifting my dad's spirits. There were a few times my dad needed blood transfusions at the ER and the Oncology Institute had complex paperwork ready for pickup for us on our way to the hospital. While my father's passing was inevitable with this dreaded disease he was clear with me that the Oncology Institute extended his life by the treatments as well as the way he was handled as a patient. They made the 93rd and final year of his life one of comfort in the knowledge his care was in great hands.

Very poor service. My mom got two appointments cancelled back to back. The first time they…read morecancelled it was a day before appointment. The second time it was THE DAY of the appointment. No consideration. My mom waited an entire month for the second appointment for it to be canceled. She has been missing work for these appointments. Very disappointing. We have been looking forward to these appointments for them to be canceled like nothing.

Horrible care services no one here knows what they are doing no one at least is what I think…read morebecause the quality of care the give in my experience only one out of two things. 1. They don't care about their job and patience Or 2. They don't know how to do there job

I'm so surprised at the bad reviews. My sister and I had a terrific experience here for our…read moreCOVID-19 test. Three women helped us. They have protective masks on, including a face shield and a plastic poncho protection. They were extremely kind. We thanked them heavily. They are heroes. I'm so grateful for their service to the American people. The test wasn't painful at all. More surprising that the swab went so deep into my nose. Thank you, Wesley! The test was free as well.

Here on a Saturday at 1pm as posted hours state they are open Saturdays until 3pm and all doors are…read morelocked with no one answering the phone. Just a heads up.

I went in for my 8month daughter , very very unprofessional , could not even fathom seeing the…read moreDoctor after such an unprofessional response . I will be telling my family members to NOT go to this clinic . Location in Paramount front desks reception was more helpful than the entire staff at this location.

Having an appointment doesn't matter. Even when you check in 10-20 minutes before your appointment…read moretime, you will still have to wait. I had an appointment at 9:20am today, I checked in at 8:49am. It's currently 10am and I'm still waiting in the lobby to be taken in. Once I'm taken inside, that will be another 45 minutes waiting to see the doctor. Do not come here, same for the dentist side. You will be left waiting for over 45 minutes to an hour for the dentist to see you.

Called to make an appointment the clerk hangs up. I called again the clerk said I don't need an…read moreappointment I can walk in. waiting over 2 hours.

Nurse Melanie is a very sweet nurse and Dr . Balboa amazing as well. However the administrative…read morestaff was Horrible, the front girl the one that looks young, has an attitude problem not welcoming at all. Uses a tone with an attitude, All paper work i would sign it would always go missing, every visit was always a hastle not too mention they take forever. Ever si ce I started at that clinic there was always an issue, i pulled my kids out of there, i did have a horrible experience. Bummer!! Because my kids Dr. And Nurse did great!!

I went to this facility for family planning and the staff was very welcoming and explained all…read morematter pertaining family planning in great detail. They were able to answer any and all questions I had and they really seemed to care and took my views regarding contraception into account. I would definitely go back!

I called to make an appointment and the reception lady was so disrespectful and rude and hung up…read moreand the Mexican lady is heavy set .. and she wasn't not doing her job. I repeat my insurance twice they got it wrong .. when I went up there .. they were even more disrespectful. They were not professional at all. I have insurance and this is how they treat your patients!

The worst clinic I have ever stepped foot in. If you can avoid going here please do. Save yourself…read morethe bad energy. MAJORITY of the staff is very rude. The way they treated my 12 yo son was very unprofessional and unacceptable. First and last visit. Cause of this clinic my son is untrustworthy of doctors and nurses. Whoever runs this place get yourself and your people together.

I've been to several family medicine clinics over the years until I found San Miguel and they've…read morebeen my primary care office since! Whenever I walk-in the staff know me and greet me by name which is rare in this day and age. The thing I appreciate most however is that Dr. Salama takes the time to listen to what I'm going through and working with me in creating a plan together instead of making me feel like just another appointment on his schedule. He takes the time explain things clearly, answer all of my questions without rushing, and makes sure I understand the next steps before I leave. He'll even check up on me from time to time to see how i'm doing, which I don't think any doctor has the time for anymore, but it meant a lot to me given some of my health conditions and showed how much he cared! This is a walk-in office so wait time vary based on the day / time you go, so best to call ahead to see how busy they are if you're on a time crunch. Other than that, they're an awesome team and clinic!

I'm incredibly grateful to have such a caring and compassionate doctor. He always takes the time to…read morelisten, is extremely understanding, and has always been there when I've needed medical support. He has been so helpful and accommodating during a difficult time, and I truly appreciate his kindness and dedication to his patients. I highly recommend him to anyone looking for a great doctor who genuinely cares. Thank you, Doctor Michael and his staff!

Br reyes was excellent. He answered any ?'s I had and spoke perfect English. The staff and nurses…read morewere top notch. The bunion procedure was painless. Im thankful I finally got my foot fixed. Everything was very convenient

I dont understand why the receptionists/nurses are rude all the time. If you dont like your job…read morethen dont work in the field. These receptionists and nurses are allergic to saying please and thank you. Common decency. I went in for a check up here last week and every girl there had a attitude. The doctor needs to check up on these ladies because they are not providing the services they need to be doing.