Simply the best!!! His research could change cancer diagnosis and treatment forever!!!read more

Dr, Nagourney is an absolute genius. He has incredible erudition and spends the necessary time…read morewith me to figure out and explain every approach to cure my cancer. He is not a cookie cutter oncologist. His thinking is creative and very much out of the box. His assays are world famous and groundbreaking. Very few people know how compassionate and thoughtful his bedside manner is though. I cannot recommend him highly enough. I am so grateful to have him as my doctor.

Dr. Nasir is truly one of the most compassionate, knowledgeable, and dedicated oncologists we have…read moreever met. From our very first appointment, he treated my mother with genuine kindness, respect, and empathy during one of the most difficult times in our family's life. He always took the time to explain every test result, treatment option, and next step in a way that was clear and reassuring. He never made us feel rushed and always answered our questions with patience and honesty. His expertise gave us confidence, and his calm, caring approach gave us hope. Throughout my mother's chemotherapy, Dr. Nasir closely monitored her progress and made sure she received the best possible care. We always felt that he truly cared about her as a person--not just as a patient. His attention to detail, professionalism, and commitment to doing what's best for his patients are truly exceptional. We are incredibly grateful for everything Dr. Nasir and his team have done for our family. If you or a loved one is facing cancer, I cannot recommend Dr. Nasir highly enough. He is not only an outstanding oncologist but also a wonderful human being. Thank you, Dr. Nasir, for your compassion, dedication, and the exceptional care you provide every single day. You have made a lasting difference in our lives.

Dr. Nassir is in a class entirely his own. I have never met a doctor like him…read more My husband has faced more medical challenges than most people experience in a lifetime--cardiac arrest, heart transplant, dialysis, kidney transplant, strokes, prostate cancer, parasitic infection, diabetic wounds, spine, rib, and tibia fractures and surgery, amputations... and that's just the short list. We've grateful to have been blessed with excellent medical care over the years, but we have never encountered a physician like Dr. Nassir. We were referred to him after more than 20 medical visits in a single month. My immunosuppressed husband had developed an aggressive squamous cell carcinoma that went from a tiny pimple to a 5 cm x 4 cm x 2 cm thick blackened, mushroom‑like mass on his right temple, extending under the skin to a large lump at his parotid gland and into the lymph nodes in his neck. After consultations at three premier medical centers, we were left with little hope. We were preparing to go home and make the best of what we thought would be his final days. At a last visit with my husband's long‑time primary care doctor--someone we trust implicitly--he told us, "Not all the best doctors are at the premier medical centers," and said he knew the best oncologist in the area. He texted Dr. Nassir, explained the situation, and Dr. Nassir told us to come in at 9 AM THE NEXT MORNING. Not in two weeks. Not when convenient. The next day. At that first visit, Dr. Nassir spent TWO FULL HOURS with us. He carefully reviewed my husband's extensive medical history and every test and consultation from the previous month. While we sat in his office, he called multiple physicians--including two who had already seen my husband and two nationally recognized experts. Every one of them picked up the phone. His assistant, Jose, worked seamlessly beside him, taking notes, pulling records, and preparing referrals in real time. What would normally take weeks happened in a single visit. By the end of that visit, Dr. Nassir had a clear plan: urgent surgery, followed by concurrent radiation and chemotherapy. For the first time in weeks, we felt the fog lift. We left knowing exactly what needed to happen and who needed to be involved--including a radiation oncologist who has since been repeatedly confirmed to be the best in his field. Throughout that visit, staff members quietly stepped in with urgent issues from other patients. Each time, Dr. Nassir gave them his full attention, then returned to us without missing a beat. The new‑patient paperwork had warned that wait times could be long. After that day, I knew I would never complain. If I ever wait to see him, it's because he is giving someone else the same life‑saving attention he gave us. Since that February appointment, my husband has undergone successful surgery and is now nearing the end of a seven‑week treatment plan--five days a week of radiation at Cedars‑Sinai and two days a week at Dr. Nassir's nearby Cancer Care Institute (chemotherapy, IV fluids, labs, and nurse practitioner consultations). He is doing well, and we are hopeful he will beat this cancer. At the very least, we now have more time--time for his two young grandchildren to truly know and remember their grandpa. The entire staff has been exceptional. * Sona, the office manager, knows us personally and creates a supportive environment. * Rosanna and Nana, the chemo nurses, are skilled and attentive. * Mark and Madeleine, the nurse practitioners, ensure every concern is addressed and reviewed with Dr. Nassir. * The front office team is constantly busy yet always available and kind. I would not hesitate for a moment to refer any friend or family member facing cancer to Dr. Nassir. He and his team are in the business of saving lives, and they do it with expertise, urgency, and extraordinary humanity.

Terrible service answering the phones.It's takes thirty minutes to make an appointment ‍read more

Trying to schedule an appointment for my father and I was on hold for almost an hour, just to hear…read morethe recording say, you have contacted our office after hours! It is 3:25pm., Your website stats that you are open until 5:00pm.

Outstanding doctor and fantastic group working there. I'm very happy to have him as my oncology…read more The office is beautiful. It is a very comforting feeling as soon as you walk in. I'm blessed to have Dr. Cheung as my oncologist! Thank you.

Dr. Cheung is an outstanding doctor. Very welcoming and easy to talk to. He listens to you and asks…read moreif you have any other questions or concerns. He is reassuring and takes his time to listen to your medical issues. Be does not rush you and is very personal. Highly recommend.

Disorganized Made an appointment and walk ins were taken…read morebefore me Long wait long wait Staff friendly

Westlake Village isn't entirely close, but on a crunch to get a checkup, this was the most…read moreaccessible at the time. (Part of the allure may have been UCLA in the name - oops...) The staff that helped me (Dana and Tanvi) were amazing, as were the rest of the office staff, even the security person at the entrance providing directions. Every part of the room was clean - spotless. Though the "hospital smell" frightens me, the staff made me feel at ease the entire time. Had I lived closer, I would've made this location my go-to spot!

The best breast oncologist hands down…read more Perfect in every way. He took care of my wife and still is in her ongoing treatment in the best way.

Dr. Chan is remarkable! He is an expert of experts in the treatment of breast cancer. I was…read moreblessed to find a doctor that is not only highly regarded as an expert in his field, but also compassionate and empathetic. He is patient and explained things that were complicated in simple ways so I had a thorough understanding. We are blessed to have Dr. Chan and his staff in the South Bay! I can't recommend him enough. Thank you Dr. Chan and go Bruins!

I am writing to formally express my concerns regarding the treatment I received during my recent…read moreoncology appointment with Dr. Sachdev on 11-27-2024. I left the appointment feeling dismissed, disrespected, and uncertain about the level of care I was receiving. I would like to detail the specific issues that led to my dissatisfaction and loss of confidence in Dr. Sachdev's ability to provide compassionate and competent care. 1. Lack of Compassion and Dismissive Attitude I felt that my diagnosis of breast cancer was treated as a minor or insignificant issue. While I understand that Dr. Sachdev deals with cancer cases daily, her bedside manner lacked the empathy and compassion I expected during such a challenging and emotional time. For example, when I expressed my fear about incomplete imaging and the possibility of undetected cancer, her responses did not provide reassurance or understanding. 2. Miscommunication and Gaslighting During our conversation, I expressed concern that only one specific area of my left breast had been imaged via ultrasound. Dr. Sachdev insisted that the entire breast was imaged, but later that evening, the nurse practitioner confirmed that only the specific spot where the tumor is located was examined. This inconsistency left me feeling unheard and invalidated. 3. Inadequate Breast Exam Dr. Sachdev's breast exam did not inspire confidence. She was unable to locate the lump in my left breast until I pointed it out, which raised concerns about her ability to detect abnormalities during the exam. This made me question the accuracy of her assessment of my right breast and whether any potential issues could have been overlooked. 4. Dismissiveness of Claustrophobia and MRI Challenges I was unable to complete my breast MRI due to severe claustrophobia, despite making two attempts. When I brought this up, Dr. Sachdev dismissed my concerns and claimed she had never heard of patients being sedated for MRIs. This contradicts the information provided by the breast center's pamphlet and imaging center staff, who stated that approximately 10% of claustrophobic patients require sedation. The nurse practitioner later confirmed that referrals for sedation have been made in the past, but this option was not considered during my appointment. 5. Lack of Comprehensive Imaging Given that my cancer was not detected through mammograms but was identified only after I felt a lump and requested an ultrasound and biopsy, I am deeply concerned that I have not received sufficient imaging to ensure that cancer is not present in other areas, including my right breast or lymph nodes. When I voiced this concern, Dr. Sachdev's assurance that "cancer cannot jump from the left breast to the right breast" felt dismissive rather than thorough. Steps I Have Taken Due to these experiences, I have requested my primary care physician to refer me to another oncology center. However, I feel it is important to address these issues to ensure no other patients feel dismissed, invalidated, or inadequately cared for.

This is for the urology clinic: I was in the hospital and after discharge, I needed to make a…read morefollow-up visit to see the urologist. I called the exchange, and they gave me an appointment six weeks away. No matter how much explaining I did it didn't matter, I couldn't get into see my dr any sooner. I'm in pain from the catheter, the doctor said I may need surgery. In addition, if you call and leave a callback number, they will never return your call. Goddamn, these people.

Dr Del Rosario treated me like a person. He was sympathetic and was always available to answer any…read morequestions I had. The nurses are amazing. Shout out to Jerlyn and Lilian. My Only complaint is the people who work at the call center could be a little friendlier.

Kind and polite nurses and doctors that want to see u better in health for yourself it's healing…read moretime!!!

Dr. Maggie Lee Dinome is a splendid doctor and surgeon. She most probably saved my life. What is…read moremore, she is the most compassionate human being. Thank you ever so much, for ever, Dr. Dinome.

Amazing doctor!!! Caring and takes her time, and very easy to talk too. Most doctors will try to…read moreget to the root cause as soon as they can where Dr. Maggie will really dig into to see what the issue is. I could not recommend a doctor more!