The office staff has been consistently unprofessional and at times inappropriate in front of…read morepatients. On multiple occasions staff had been heard speaking negatively about referring physicians including calling them "stupid" due to their race and suggesting patients find new doctors. This kind of behavior is concerning especially in a healthcare setting where patients are already dealing with pain and stress. A more respectful and compassionate environment should be the standard. I also attempted to raise a concern and had difficulty getting clear information about who to speak with. I was not provided with the correct name of the office manager and after I stated I would be contacting corporate, I received multiple follow-up calls that were unnecessary. I hope this feedback is taken seriously and that steps are made to improve professionalism and communication within the office.

Professional staff provided clear instructions on how to stretch, strengthen legs. Helped me cure…read morefrom Achilles Tendonitis. Clean, well-equipped. Therapists knowledgeable, attentive to my needs.

Horrible place! Average wait time is 1.30-2 hours with an…read moreappointment. I've been to this place for IME four times and every time was the same thing. I'm writing this review while actually at his office waiting to be seen, it takes this long :( Doctor is ignorant. Didn't physically examine me, neither before surgery, nor after. Just glanced at me and made his medical conclusion and recommendations. The only positive experience is a front desk lady. She is amazing! Very helpful, sweet and polite! And she is always crazy busy with work. Thanks to her and great job she's doing!

Went there as an emergency for achilles tendon rupture they accepted me in between 2 appointments…read moreso that s a good point the front office is doing a great job and are nice people but doc bregman is cold as ice barely showing interest in my serious injury, he didn t even took time to examinate me just gave me a prescription for MRI wich was far away from here, didn t prescribes medication, it took him 5 min and he charged me 486$ for a very poor service, save your time, nerves and money...

Terrible customer service. Will make you wait 3 months for…read morean appointment and then tell you that your referral has expired. Staff says they will call you back in 20min and they never do. Rude on the phone and they relay false information.

The Receptionst and staff at freshpond road physical therapy are amazing people. They are kind,…read morewarm and very helpful. The physical therapists have been extremely helpful and caring. Teaching, showing and explaining to my daughter strengthening exercise to relieve her terrible back pain. Definitely would recommend Freshpond road therapy without hesitation. They are also adhering to all COVID precautions, wearing masks, sanitizing everything down after use

As Dr. Rusk famously put it, "to believe in rehabilitation is to believe in humanity."…read moreThese folks certainly believed in mine, even when I didn't so much, when I could barely move my arm after total right shoulder replacement. Vinny, Monika, Greg, Emily, they are just so caring, patient and knowledgeable. So much personal attention--they watch and make sure you do every exercise right. And amazing things happen when you follow their gentle guidance. The place is small and the little storefront doesn't look like much, but it's always very clean (you see them wiping everything down with disinfectant after every use), and all the equipment you need is there.

I left a message Yesterday bc I needed an appt Not even a…read morecall back Guess they don't need the business,,, called another place & got an appt

Dr. Abayev is a one of kind gem--the one who truly cares about your getting better. He willingly…read moregives you his cell phone number and encourages you to call him any time if you have any questions. I had severe back pain for more than 3 months and visits to the acupuncturist and chiropractor did not help at all. I was so desperate I was ready to turn to surgery. I'm so glad I found Dr. Abayev. He's a miracle in disguise.

Dr Boris is HANDS DOWN the most HAND ON doctor I have ever…read morehad the pleasure of meeting. He has been available literally every day 24 hours a day by cell since | left the office. No one else will take the time for you to understand your condition and how to improve like this man. This is the doctor to choose.

Dr Tyorkin is a wonderful caring Ortho doctor he makes sure to properly evaluate you and recommend…read moretherapy if needed. Great staff and service was great !

Appointment went smoothly, but Maximum Orthopedics refused to complete an MG2 form required by…read moreWorker's Comp, which did not allow me to complete my Physical Therapy. My claim officer and I called multiple times, but the staff was unhelpful and unresponsive. The Physician Assistant I saw, Alex Kazakov, has also been unreachable. I have been unable to continue my physical therapy for my injury as a result. Would definitely not recommend using this business, as they are unprofessional and unreliable.

If I could give this place negative stars I totally would. I was referred by PM Pediatrics as…read morefollow up to my sons finger fracture. When I called I was told that this doctor is in my network and insurance will cover my visit. When I showed for appointment I was told that doctor out of network and regardless of my insurance coverage all fractures are $500 cash. This is out right wrong, why do you tell my one thing on the phone, take all of my insurance information and fail to tell me that on top of everything else you want cash only payment. I would not have bothered with you at all. They were trying to tell me how my insurance works and throw some print outs at me. I left angry and frustrated at such practice.

Didn't even see the doctor today because I was so upset and getting no help from the desk staff on…read moretiming. I called to say I'd be 15 minutes late due to Uber problems. They said "no problem" . It would have been helpful if they'd told me up front that their plan was that I would be seen after all the other patients (about 4) were seen. Over an hour later I was seen, and the first thing the assistant said was the doctor would not be able to help me with any back problems. I was there with upper thigh problems. At that point I just got up and left. I'm not going back there. Dr. Formica seems like a nice doctor, her staff, however, lacks the kind of professionalism that makes people feel welcome, respected and heard.

I myself am a NYS Licensed Massage Therapist. Dr Keith is an excellent practitioner. Caring,…read morecompassionate and positive. His staff is amazing! Sandy is the best. I highly recommend Dr. Keith who has relieved me of pain. Gwen Garson-Vigil L.M.T.

Man this guy has some magic in his hands , been here twice and both times I was better instantly…read more God bless this guy he's a great chiropractor!

I saw Dr. Toriello as part of an Independent Medical Examination paid for by the insurance company…read morehandling my workers comp injury. It's been a year since my injury and I still haven't fully recovered; which I think has both the insurance company and myself very frustrated. Even after almost a year of physical therapy I can't really run or jump, and I can only walk normally after I've taken a couple of very painful "warm up" steps. Each following step still causing minor pain. In his report, Dr. Toriello stated that I had no pain, full range of motion (which I don't), and that I could walk normally, and therefore needed no further treatment. Walking painfully might be normal for someone in their 80s, but I'm in my 30s. I was easily running 5 miles, dancing, skydiving, and learning parkour before my injury. That's pretty much gone now, and I've had to quit two jobs because I can't stand on my feet for more than three hours without feeling so much pain that I limp for the rest of the day. I don't know what he's like with his normal patients, but he lied in order to stay in business with the insurance company. Now my recovery is in jeopardy. His whole examination took about 5 minutes, and he either omited or flat out lied about what I told him. I wouldn't trust him, and neither should you.

This man is extremely sweet and knows his stuff. I just met him and had a great first impression…read more He is very professional and calming. He told me what my options are for treatment for the possible ailments I am experiencing. I did not have to wait long to see him as I had an appointment. His office was very busy this morning, which tells me a lot of people trust him. He is in this particular office about twice a week so catch him when you can!

Dr khaimov is a caring and compassionate Orthopedic Surgeon he took care of my mother who fractured…read moreher patella we saw him on Thursday evening and by Monday morning he was doing surgery on her I highly recommend him he takes his time to explain things to you not rushing you out the door we had nothing but great experience with him

From the owner: Board-certified orthopedic surgeon Aleksandr Khaimov, DO, and the team at Quality Orthopedics and…read moreComplete Joint Care, P.C., provide personalized, high-quality care for patients age 18 and older. They offer an integrative approach to orthopedic treatment at their location in Forest Hills, New York.  Dr. Khaimov provides comprehensive arthritis care, including surgical and nonsurgical treatment options. The doctor is fellowship-trained in complex primary and revision reconstructive surgeries of the hip and knee, including specialized training in computer-navigated joint replacement.  At Quality Orthopedics and Complete Joint Care, P.C., Dr. Khaimov treats the full spectrum of orthopedic conditions, from sports injuries of the knee and shoulder to automobile and work-related injuries. The doctor also treats various types of fractures, including broken hips, knees, tibias, ankles, wrists, and shoulders.  Dr. Khaimov focuses on conservative treatment and always considers nonsurgical options first. When surgery is necessary, he uses minimally invasive arthroscopy whenever possible.   For individualized orthopedic care, please call Quality Orthopedics and Complete Joint Care, P.C. or book an appointment online today.