If I could give this place zero stars, I would. The furniture looks decent at first, but don't be fooled it's cheap, poorly made, and falls apart within weeks. I spent good money expecting quality, and instead got broken drawers and peeling material. To make matters worse, the manager was completely unprofessional. Instead of trying to help or take responsibility, he acted rude, dismissive, and talked over me the entire time. He clearly has no idea how to treat customers or run a business. When I asked about a refund or exchange, he rolled his eyes and said there was "nothing he could do." Dont even waste your time here read more

This place doesn't deserve to stay in business. The owner literally yelled at me in front of everyone like I did something wrong just for asking a question. Completely unprofessional, rude, and disrespectful. I walked out shaking. No one should ever be treated like that -- customer or not. If you value basic respect, DO NOT step foot in this store. read more

Been purchasing my home furnishings there since the day they opened. The service is wonderful and the furnishings are top notch! I will never go anywhere else. read more

The owner clearly has no idea what customer service is supposed to look like. I walked in politely, asked a simple question, and instead of being helped, I was yelled at for absolutely no reason. The tone, the attitude, the complete lack of professionalism--honestly disgusting. I've never been spoken to like that by a business owner before. The disrespect was unbelievable, and it tells you everything you need to know about how this place is run. I will never step foot in there again, and I wouldn't recommend it to anyone. read more

I've never left a bad review before, but this place earned it. The owner completely lost his temper and started yelling over something minor. No apology, no professionalism, just pure attitude. You can tell this isn't a one-time thing -- it's who they are. Never going back. read more

This place is an absolute nightmare to deal with. The owner has the worst attitude I've ever experienced in any business yelling at customers like it's normal. I came here expecting professionalism and basic respect, and instead got treated like a problem for simply walking in. Didn't even give a refund! read more

Sold me a shit ps5 that overheats after an hour or 2 of being on and paid more than double the price on it

Good family business, every one I have worked with treated me with genuine concern They are considerate of their customers needs. Prices are fair, the quality is good and they offer delivery. Gotta admit i was a bit concerned with some of the reviews i read. However everyone has different experiences, my experience has only been a good. Thanks for your service... Jannell W. read more

Yes Stores - Furniture Stores Near Me - El Cajon, California

I've used yes since about 2012 for various different items from tvs to furniture. I'm at the point where I can finance through other places at 0% and I still come here. Steves prices are always more than fair and most places charge a lot for delivery. Thanks to everyone there, and see you guys soon for my next purchase. read more

The owner, or gentleman that I believe is the owner, does not seem very friendly. I've not used his business, but I have seen him interact with patrons of the business lark that he's in, and WHOA! Not a kind fella. Hope he treats his customers better... read more

I was referred to this business by a friend, who in the past has done plenty of business with this location! however I purchased a refrigerator and it broke down and they refused to fix it or make it right! I would strongly encourage anybody and everybody to stay away from this location they do not stand by their product you could do better elsewhere read more

Absolutely love this store and it's staff!! We (my wife & I) have been customers for 2 years with Yes and we are absolutely happy with every purchase we've made. Steve and his staff are always so kind and helpful, the delivery guys are on time, neat and professional always!! Marilyn is always a pleasure to talk to when calling in my payments. I can't say enough about them, if you haven't gone in, do it, you won't ever buy from anyone else. Marva & Marife C. read more

I love Steve! He is so funny and kind. Everything in our house we have bought from them :) they get their merchandise from the Ashley Home and Furniture Store so if it's a little pricy that's why. What I love about the yes store is that you pick the item that you want and then they do a 6 month pay plan with you. So you basically rent it for 6 months then it's yours to keep after that :) Steve told me that even if you don't see what you are looking for in the store you can go online to the Ashley store and he can order anything from them so you aren't restricted to just the stuff that you see. We have never ever had a problem with them. A job well done to Steve and his crew :) read more

Yes Stores - Furniture Stores Near Me - El Cajon, California

We love the YES store. We first went in to get just a simple black leather couch a few years back and now we've gone back for everything we need. We've gotten our bed, the kids bunk bed and mattresses, tv stand, new 4k LG tv that we love, new couches when the black one just wasnt working anymore. Payments are always low and they are very friendly. I wouldn't recommend going anywhere else but here. read more

Ive bought furniture and electronics here. Steve is awesome he tells you like it is. If he dont recommend it he wont sell it to you. Absolutely love the opportunity to have stuff I can't pay for all at once. And what I have purchased is worth every penny good quality merchandise. read more

I LOVE the crew here at the store i LOVE that they are so understanding when life happens and most of all i LOVE my bed that Steve suggested for my back issues. They are the BOMB.com here. read more

I love this place I have Purchased many things at yes store. Great Quality reasonable prices and monthly payments. A+ Customer service read more

I cannot say enough good about Steve and the people here. We have bought ALOT of stuff from them and they have the best service ever!!!! Keep up the good work guys. We even refer everyone we know to YES if they need anything read more

I guess if you want to be treated like trash by condescending, self-righteous sales people trying to shove over-priced items down your throat, then this place is for you. Personally, I like to be treated with respect (especially if I'm trying to buy something from your store!!!) so I would recommend staying away from this place. Maybe the sales person and his manager were simply having bad days but it is still no excuse for their rudeness. I was immediately turned off by the demeanor of the "used car salesman" approach and once I saw their prices (which I saw for a lot less online) I politely said I wanted to think about it and was leaving when they said "you're very welcome for wasting our time today." I've been in sales for 9 years myself, and have never even come close to saying such a thing to a customer. Anyways, don't want to ramble too long, just wanted to give my feedback :) read more

Yes Stores is a awesome store, the people who work there are awesome and amazing too, they will get you any product you want, and they will most certainly work with you and your payments(I know from experience). The store is always clean, and very stocked with the latest and greatest products. Its a very friendly environment, everybody in there treats like you are family. Ive dealt with some of the other stores that are a similar business, and those people treat you like crap, they see you as a dollar sigh, yes stores are all about their customers, and making them happy. Ive referred quite a few people to yes stores and they have taken very good care of them, i will continue to refer people to yes stores. I don't do reviews, because i don't really know what to say, but i can say so many wonderful things about Yes. Go say Hi to them at Yes, you wont be disappointed, you will be very glad that you stopped in. Tell Steve and Mark that Kristie sent you!!! read more

My husband recently had back surgery and we were looking for a new mattress. I was confused about where to go but a friend had bought furniture at Yes Store and told me to check them out. I was happily surprised at the great selection and prices they had but was even more pleased by the service. From the manager to the delivery guys...everything about the experience was fantastic. They were very patient with us as we knew nothing about mattresses. Fast forward... the mattress has changed our lives as my husband can finally have a peaceful night's sleep for the first time in years. I was so happy with Yes that I went back and furnished a guest bedroom I had wanted to change out for years. I highly recommend Yes Stores to everyone I know. We will definitely be going back for more. read more

Steve has helped us soo much since we got our first apartment together. He's very welcoming and not too assertive which was a plus for us from the beginning because we don't like pushy salesmen. A few years later and we continue to go to Yes because we know we will receive quality customer service and he always delivers the very best of it. read more

Great Store! I have been getting stuff from Yes Store in El Cajon for years. Furnished my entire home from them because they have a great selection and have also bought TVs and computers for my kids. They have the best deal in SD if you want to make payments (I've checked out everyone else). It feels like dealing with people you know because it is family owned and they are always there in the store and they treat you very special. I tell all my friends to check them out, and they always thank me. read more

I love shopping here and I always prefer dealing with a local family run business...I have been buying merchandise from Yes for the past 3 years and have only had great experiences. I got my TV, Living Room, mattress and laptop from them and was treated great every time. I have sent my mom and sister to them also and they have also bought a lot of stuff and have also always had great experiences. My credit is pretty bad but that has never stopped them from treating me with respect and giving me the best payment plan in San Diego...Highly recommended...5 stars read more

These guys are great! They really make it easy and affordable to furnish my apartment. The prices are very good, and being able to pay it off over time, especially with my poor credit score, is so helpful. Just payed off my couch and heading back in fir a dining room set :) read more

Steve has a bad attitude and I will never go to this establishment again I wouldn't even send a person I don't like in there. Save yourself and dont pay almost double the price of something you can save to get read more

Every room in my house has two or three appliances purchased at yes store. In fact, the 42in screen tv I purchased in 2007 is still going strong. Washer/Dryer, 3 laptops, 3 desktops, beds in each room, living room furniture, 2 flat screens, 2 ipod touches, an ac unit, refrigerator, stove, and a dvd surround sound system all purchased at yes store in El Cajon. ALL STILL IN TOP RUNNING CONDITION. Dealing with Steve and his crew is always a pleasure and their customer service is SECOND TO NONE. Before you say Yes to anyone else call the #1 everything store in the county. YES IS THE BEST........ALLAN M & FAMILY read more

Been a long good standing customer with them because I appreciate good customer service. Love being able to walk in knowing I can get anything I want because the payments are reasonable. read more

Walked in with no expectations to see what kind of deals they had. I was looking for a laptop but of course don't really have money to buy one cash. Walked into the el cajon mall and saw this store location so went in and walked out with a brand new laptop with easy affordable payments per month. Really happy to see this and will be back for a TV and possible furniture. Come see these people for a great deal read more

Love this store! Been working with them for many years. This store is so much better than Rent-A-Center or Aaron's or any of those other rent-to-own stores. The customer service in this store is the best that there is these days. Their prices are reasonable and they charge by the month not by the week so you have a much better understanding of what your payments really are rather than thinking that you only have to pay x amount of dollars for a week when in reality you have to multiply that times four and their prices are much much lower than the competition! I have referred many friends over the years and they also are very satisfied and happy with the way to the store runs. I just want to thank Steve and Mark and Marilyn and all the others who have worked here over the years and have provided me and my family and my friends with this great service and great products! thanks guys read more

Great customer service!! Pretty much our house is from yes!! Love this place! And will keep going back;)!

Awesome Customer service inside the store! The delivery guys are very helpful and well mannered.Quality stuff at a low monthly payment. Definitely will be returning for more items. read more

I love this store. Very helpful. Almost done paying my bedroom set will definitely go back. Great Customer Service

You have a lifelong customer. Owners were so nice. Fast, easy and great selection. Delivery guys were nice and helpful..can't say anything more but fantastic service read more

Friendly service with a smile! I relocated to Chicago and wish they had one here!!

Yes Stores is the best place to rent to own. The salespeople are super friendly and willing to work with you.

Bought a nice living room set with an intricate wood trim. When it was delivered, 2 or the three tables were damaged as well as the wood on the couch. The replacement tables came in about a month later - one of those was still damaged. I gave the delievery guys a break by telling them they could combine the 2 "good" pieces of the table and call it a day. They sent a guy in the "repair" the wood on the couch (what happened to a flat out replacement??) when the guy came to "repair" the couch, he didnt have any tools? He asked me if he could barrow mine?? He still couldnt do anything so he took my number and said he would call me back...never did. I called the guy I bought the set from, he was a total jerk, and told me that it was basically my fault that the couch was not repaired yet. I have been waiting for 3-1/2 months. The guy I spoke with I believe his name is Steve was very rude. He would not let me get a word in without talking over everything I would say, I finally got so pissed off for having to talk over him to get my point across that I began cussing, and he said that he knew I was going to react that way - insinuating that he was expecting me to be some ghetto low life - over all bad person. I would not recommend buying anything from this place -- YES they will give you a good price, but it isnt worth it because you get ripped off in the end. BUYERS BEWARE!! read more

horrible ! I Placed my order for a sectional, they called me saying it had a defect therefore I had to wait another week. I called them after a week as they did not call me and gave me a window for my delivery. I left work early to be present, they called me close to my delivery time and they said it was out of stock, they didn't know this before? The lady on the line was rushing me off the phone and that it takes a week for my refund, very unapologetic. I usually use ebudget furniture , will never ever use these people again, please be careful. read more

This store is the only place i go, ten years i have been coming here and just thought i would drop a 5 star for them. thanks for everything!!! read more

I love this place! I highly recommended to everyone, everyone is really friendly and they always have what I'm looking for. I so happy I found this place to buy my furniture and much more!!! read more