My order so far is 12 minutes late and I need to eat my lunch. We need to sign for the package but…read morethey still aren't here. The FedEx people said that it would be dropped off from 10:20 to 2:20 and here we are at 2:33 and still now package. This is dangerous for my health because I need a McDonald's lunch with some nuggs. If I don't get my nuggs this is a serious health concern. I could die of starvation because of these FedEx delivery people that need to get better at delivering there packages especially if it was supposed to arrive the day before. That's right my package was supposed to be here yesterday and then they have the audacity to be late after give me a 4 hour window of when it would be here.

They did an amazing job with invitations for a party. They look great and service was amazing and…read morefast. Much better than using one of the card services. Nice quality cardstock and good vivid colors. Invitations look great.

Always bad customer service. Long wait. Too hot. I rather drive double the distance to go where I…read moreneed to.

Bought a birthday card, sent out an overnight envelope, no line whatsoever, nice personnel working…read morethe counters, in-in-out 1, 2, 3!

I love this FedEx location! Great, down to earth employees who are super nice and helpful. Always…read moreget what I need done quickly too. Awesome!!

On a week when I have sometimes felt overwhelmed with emotions due to loss of my grandmother at the…read moresame time my youngest becomes an adult, the remarkable service FedEx provided brightened my day!!

Ok, we stopped to shop off a package. In a nutshell, SLOW…read more Lots of supplies, well lit, clean and hours are good. Painfully slow.

My wife shipped a suit on Tuesday from California to Troy Ohio for a Wednesday delivery at noon…read morepaying over $300. It is for my father's funeral which is Friday at 1 o'clock. Every six hours they update their website to delay the delivery. The current ETA is Friday at noon. My wife called and spent several hours suffering "death by menu" in their automated system. I called and after saying, "representative" 15 times was finally connected to a person who barely spoke English. I am taking a break to write this, before I try again. The death of my father is a once in a lifetime experience. I will never forget what is happening.

The outstanding service of Customer Service representative Kaden puts the various FedEx Print @…read moreScan locations to shame! He helped me piece together various receipts in order to print, scan and email two large files. I was in and out of the facility within 15 minutes! Exceptional customer service!

I have been using the FedEx location for years and have to say the workers here have always treated…read moreme very well and I enjoy coming in here to ship things and to pick up my work packages. The customer service here is always amazing and I have never had an issue. I walked in here with 14 large boxes the other day and then helped me label them (I had the labels already printed out) and they took amazing care of me. I highly recommend this location. I would recommend parking on the tylersville side to prevent the starbucks drive up from blocking you in.

Love this location, so fast and efficient! If you're ever in…read moreask for Rick he is so gracious, always so helpful.

I used to come here frequently, but this will absolutely be my last time ever doing any business…read morewith this location. The employee working, Stacey, did not even acknowledge me as I was waiting. While their computer system was rebooting she decided to just stand around instead of try to help me. This was only a minor aggravation. The major aggravation started when I asked to submit a print job for my non profit. The immediate answer was "no". Then the employee told me come back after 11pm, when somebody else was working. Then stated this was almost 3 hours from now, I do not want to drive back-and-forth on a Wednesday night like that. Her next suggestion was to drive to Hyde Park and they would help me. After asking her multiple times to call somebody to help walk her through the process of putting a print job together, she finally reluctantly called. **edit** This was a draft from awhile ago that was in my drafts and I had forgot to post. I have not been back since, but am just now getting around to posting the review..

Always helpful & fast service. They go out of their way to save you on shipping and always serve…read moreyou with a smile.

They are friendly and helpful and efficient. I've used TheMad Packer a few time when I just…read morecouldn't figure out how to pack and ship an item. They are fast too. And offer several options. I will definitely use their service again.

Customer service is terrible. They don't provide information regarding package locations when…read moretracking is unavailable and location incorrect. They obviously don't care at all

They have purposely set up only one self-service copier so customers will have to use store…read moreassociates to charge more money. That's just extortion. Fedex needs to do better by setting up one more self-service copier.

Jesse is the worst, it's like he has no time for anyone...dude your job is customer service!!! You…read moreneed to be patient and ask questions and answer them properly and be a little compassionate to your customers, we don't know all the ins and outs of this business, that's why we are coming to you for help!!!

Love this location! There can be a line out the door n the Assoc working will cranks them out like…read morea pro. Easy parking n I can run into Chipotle,next door, for an ice tea. Def my fave FedEx. Btw, I'm at various FE offices 5-10 times a week. This one is great.

I printed a Canva order to this location. I was excited that the prints were ready much sooner than…read moreexpected, but was underwhelmed by my experience in the store. There was only one person in front of me but it took a good 15min for me to be helped, which hey, that happens. They weren't rude but they weren't friendly. I got my prints and they were obviously printed lopsided and instead of addressing the obvious they just hoped I wouldn't say anything. When I asked them to cut it down to correct it they made a couple of mistakes there too. Then they only gave me half the envelopes I ordered. When I had to go back in the store to get the rest they were like "oh how did that happen?" But no apologies. In total it took 30min to get lower quality prints. All of these things on their own are minor inconveniences I wouldn't normally care about, but all together they were annoying, and again, while not rude, i feel like apologies and proaction is needed when all of this happens to one customer in the same span of time. It's just part of service.

Absolutely not!! Their customer service is worst in the world & i hav never ever experienced…read moreanything like it in the U.S. Move on go to UPS :)