Took my VW there for some issues, had the car overnight, was told everything was normal on my car…read more I'm sorry, since when is making a sharp turn and your tires skip on the pavement normal? He said because it was a bigger and wider SUV. Took the car elsewhere and the problem was identified quickly. Sadly this business missed out on the $1100 to fix my car. While there I was there he told me his preference is Audi, and he didn't hear the noise I explained to him, because his hearing isn't that great anymore. Also told me if it was his wife's car, he would tell her to just drive it. As I was leaving, his comment to me was "good luck", which I interpreted as take your car off my lot and don't come back. If he didn't want to work on my car, just be honest and say so. I gave him a chance because I was recommended to his business. just be sure that I will not be recommending anyone to them.

I recently moved to Youngstown Ohio and wanted to find a good VW service company. I ended up…read morefinding an EXCELLENT company! Schick Performance Specialities exceeded my expectations and I will be a continuing customer. Easy to book my service, done timely, good price point. Also Jon Schick was so informative about my make and model VW. He also explained the reason to only use TopTier Gas. My mileage went from 17.4/mpg to 19.7/mpg with my first tank of gas from a top tier provider. WOW! I highly recommend this company.

Excellent service. Great work. Great price…read more I needed work on my exhaust. Preston Toyota serviced my car, but when it came to the exhaust work, they drove it up the street to Mac Auto. It was an inexpensive repair that saved me hundreds of dollars.

Love this place. Great and honest people that never have cheated me. I have an old junker so I need…read morea lot of work done on a regular basis. These guys are the best around.

Absolutely the best repair experience I've ever had. No BS, straightforward and fixed my daughters…read morecar for 1/3 the amount "estimated" by the dealership! You've gained very satisfied customers.

This place is a rip off. They wanted to charge me over $100 just for a diagnosis of my engine…read morelight. Very rude over the phone and in person. I would never recommend this place. I put one star because they suck

Outstanding experience! We have been customers for years. They are very reliable and offer honest,…read moreaffordable work. Anytime we have something that needs ro be checked, Jason is our go to shop! I confidently recommend them for any automotive need.​​

During this transaction, the merchant exhibited major deceptive business practices, which forced me…read moreto immediately halt all contact and have the truck towed away: Refusal to Return Parts: When I asked about getting the old parts back if a replacement happened, the mechanic claimed a "core charge" prevented it. When I offered to pay the core charge out-of-pocket to keep my property, he refused to call his supplier to check the price, aggressively claiming he was "too busy" while I stood right in front of him. Refusal to Stand By His Work: The merchant wrote "New PCM to fix issue" on his paperwork. However, when I asked him to sign his name to validate that his diagnosis was correct and would actually fix the vehicle, he completely refused to sign it. Fabricated Billing Items: The merchant charged for items like an engine coolant sensor and its wiring. However, the vehicle's computer was not even communicating or reading data to generate a trouble code for that system. They billed for things that could not possibly have been diagnosed. Definitive Proof of Fraud (Dealership Invoice Attached): Because of his hostile behavior and refusal to sign his name to his own diagnosis, I had the truck towed directly to an official manufacturer dealership for a certified inspection. As clearly proven by the attached Official Dealership Invoice: The truck never needed a new engine computer (PCM). The actual issue was simply a broken wire running to the PCM. The dealership repaired the wire, and the truck runs perfectly on its original computer.

I had originally brought my car in for a starting issue. That issue spiraled into other issues that…read morebegan to unfold. After speaking directly with the owner, Jack Harlan.. I trusted my car was in good hands. He made sure to go above and beyond all expectations. He worked with integrity and honesty through the entire process. I can't recommend Jack enough. He has shown us first hand that he isn't running just an average service center. He is running a business that makes a difference and truly cares for the people he is serving. My car is back up and running smoothly. Thank you again Jack!

Called your shop......asked if you worked on older vehicles (1963 Impala), lady said no. Your…read morecommercial on TV shows old cars in it.....why?

Best Auto Shop Experience I've Ever Had - Truly Like Family…read more I don't usually write long reviews, but this experience absolutely deserves it. I started calling around because my brakes were squeaking, just doing price checks like anyone would. RT Barrett Auto Sales was only the second place I called but something about his spirit over the phone made me stop right there. I didn't even feel the need to keep calling other places. That alone says a lot. When I arrived, I was greeted by Ron and his wife, and from that moment on, the energy was nothing but warm, welcoming, and genuine. They were both incredibly kind, and you can just tell they truly love what they do. The shop itself? CLEAN, organized, and comfortable. Not your typical auto shop at all. They had a TV set up, asked what me and my son wanted to watch (my son is autistic, so that meant a lot), and we ended up enjoying SpongeBob and Madagascar together. They also had a fridge stocked with drinks, name-brand snacks like Lays chips, pretzels, and even a big jar of candy. It honestly felt more like a welcoming space than a waiting room. Now let's talk about the service... Ron and the other mechanic (I wish I remembered his name!) were AMAZING. What stood out to me the most is that they didn't just fix my car. They educated me. Ron took his time explaining everything about my brakes, fluids, and how my car operates in a way I've never experienced before. It was so detailed and clear, almost like a class. If he ever offered one, I would sign up immediately! I also really appreciated his honesty. He was straightforward in the best way respectful, but real. I'm someone who values constructive feedback, and he delivered it in a way that made me feel informed, not judged. What's crazy is just days before this, I was telling a friend how badly I wished I could find a mechanic I could trust. I've had a couple of cars since I was 21 and have been to plenty of shops but THIS place? This is the first time I truly felt comfortable. It honestly felt like home. Ron, his wife, and his team don't just provide a service they care. And that's rare. I grabbed extra business cards because I will be recommending them to everyone I know, especially women like me who may not know much about cars but deserve honesty, respect, and quality care. If they ever move locations, I will gladly drive to wherever they are--no question. To me, they are not just the best shop in Youngstown... they are the best, period. Thank you all so much. I truly can't put into words how much I appreciate you. You've gained a lifelong customer--and honestly, it feels like I gained a new family.

I have had issues with my new VW atlas from day one. Had to get the owner involved after 1 1/2…read moreyears of issues and he (Rick) was a complete asshole to work with. He was very degrading to me in emails, like he was doing me a favor with getting back to me to try and resolve the problems with my car by giving me $4,800 off a new car And not paying off what I owed on my current car. He said he did everything he could do, but my issues with the car haven't been fixed. All I wanted was to try and get into another car without transferring a lot negative equity due to this not being any fault of mine. Because of him I will never buy another car from him. The other staff at VW of Boardman have been amazing!

tried to say they couldn't sell me my lug nut key. then said they would change the four locking…read morelugs for $90. that is the dealership making $1800 per hour. called Akron VW they said come in and get the key for $25. this should be illegal!!

This review is based primarily on poor communication and lack of professionalism. I brought my Audi…read moreto Bodine twice for high oil consumption issues. Anthony appeared knowledgeable, and while he was upfront that the repairs might not fully resolve the problem, I chose to proceed. For the second visit, we agreed I would drop the car off on Friday and it would be ready by Sunday. By Sunday, I received no response to multiple calls and texts. I was completely understanding if the work needed more time, but the lack of any update prevented me from arranging a rental car or transportation to work. After two additional days without a response from him, I went to the shop in person--Anthony was not there--and I only received a call back after his camera system alerted him. I picked up my car on the fourth day, but he was again not present and asked me to leave payment and retrieve my keys without any explanation of the work performed. Given the cost, I expected at least a brief discussion of the repairs. In addition, he was not at all apologetic for the lack of communication and leaving me stranded without a car. He also asked me to return after 500 miles for a follow-up of the work, but despite calling and texting to schedule, I have still received no response after 17 days. The customer service experience was extremely disappointing and I would expect a mechanic to take a little more pride in their work.

Bodine Auto Works should be avoided at all costs. This is not a legitimate operation -- it is a…read moremoney pit wrapped in excuses. My vehicle has been in his possession since JULY. It is now JANUARY. Six months. The vehicle is still not repaired. Meanwhile, the insurance company paid this shop over $20,000 for the work. Despite being fully paid, Bodine Auto Works cannot produce a single receipt proving the critical part was ever purchased. Not one. Instead, I was lied to repeatedly -- first the part was "in inventory," then it wasn't, then I was told I'd be refunded. None of it happened. Just excuse after excuse after excuse. Once he got the money, communication completely stopped. Texts ignored. Calls ignored. Voicemails ignored. He is now actively ignoring the insurance company as well, which speaks volumes. Then it got worse. He held my second vehicle hostage because he failed to pay a subcontractor he hired to fix a problem he caused. Let that sink in -- my property was leveraged to cover his financial incompetence. This is not just unprofessional -- it is deceptive, unethical, and predatory. In my experience, this business follows a clear pattern: collect insurance money, delay indefinitely, dodge accountability, and disappear when questioned. At this point, legal action is unavoidable. If you are reading this and considering Bodine Auto Works, walk away immediately. There are bad shops, and then there are shops that should not be in business at all. Save yourself the nightmare. You've been warned.