I assisted my ninety-three year old mother into AEA's macular degeneration department. I was…read moreappalled to observe that none of the technicians inserting the numbing drops into patients eyes had medical gloves on to protect the patients or themselves. I asked why. The young tech curtly replied, "We sanitize our hands before and after the procedure!" This same tech was using her keyboard, mouse and a pen!" Her long hair wasn't contained either! She gave the hand sanitizer one brief squirt, then grabbed the door handle before repeating the eye numbing procedure again on another patient! It was appalling! This should not be going on in 2025!

To start with they DEMANDED either a credit card or a $200 deposit BEFORE THEY WOULD EVEN SEE ME…read more!!! I have NEVER had a "doctor" absolutely refuse to see a patient until they PAID FIRST ! I arrived on time for my appointment (one person was ahead of me in waiting room). after waiting an HOUR, I saw the "technician" pull up in the parking lot !!! The "technician" did the examination NOT THE DOCTOR ! Why did I even bother to make an appointment ?! Finally I was "SEEN" by the "doctor" ( she basically GLANCED at the exam done by the technician and AGREED WITH IT ! ) I go back into the lobby to select my frames, wait another 20 minutes, and was then "allowed" to talk to the woman in charge of ordering frames. IT WAS LIKE TALKING TO A USED CAR SALESMAN ! She "ENCOURAGES" you to "spoil yourself a little" and purposely steers you toward the more expensive frames ! Usually the frames are grouped according to price (cheapest on the left and gradually get more expensive as you move to the right), BUT NOT HERE ! The frames are all mixed together ! The $50-$70 frames are RIGHT BESIDE the $500-$600 frames ! You have to pick-up each and every pair of frames and check for the price ! I AM NOT CHEAP OR POOR, but I do have a limited budget and insurance coverage !!! I FINALLY GOT SO MAD, I GOT UP AND WALKED OUT !!! I have been going here for years, but not anymore I took my business WALMART's and got the EXACT SAME $400 frames (grossly overpriced) for $80 !!! NEVER AGAIN !

This low budget operation scheduled me two months out. A month prior to the appointment they texted…read moreme to move the appointment two months past the original date; what a pathetic joke. if you need to see a professional eye doctor, go to Asheville Eye Associates. Got an appointment in three days and they were professional and their customer service was above reproach.

I went to the ER earlier today for an eye issue. The ER treated me and referred me to Carolina…read moreOphthalmology for follow-up. When I called the practice, the receptionist was indeed rude. Not only was she rude, but she seemed not to be familiar with the name of the condition I have. She had to check with a supervisor to find out. The diagnosis turned out to be a common one, so you would think that office staff would have heard the term before. And because I was not an established patient, they declined to make an appointment with me. I will look for care elsewhere! By the way, I just called another practice--and they got me in right away! I will post a review for that practice after I've had my appointment next week.

Dr. Christina Choe was exact and efficient!!! WOW. However, and I mean, HOWEVER, expect those old…read morestandards of excessive and brutally excruciating, 1-2 hour waits. Even requesting the first appointment of the day (8:30 a.m.) I discovered that Dr. Choe's nanny doesn't arrive at her home until 9 a.m. and she arrives at the office around 9:30 a.m. Additionally, the first appointment ended up being the 4th or 5th as other patients were seen before me in spite of me being there first thing in the morning. If anyone feels a bit claustrophobic, beware, as the times in those small, closed off rooms can about send one in orbit. Oh, and make sure that you specifically ask about any booked appointment. I arrived on time in my city to discover that it was booked in Asheville, without anyone informing me!

I have been seeing Vicki Whitaker, RN, nurse injector and state board certified aesthetician, at…read moreCarolina Skin and Laser since 2007. She has performed on me laser facial rejuvenation, BOTOX and Dysport treatments, facial fillers, hair removal, vein removal, and facial peels. In addition, she introduced me to the Obagi Skin Care System and Glo Minerals Makeup. Vicki's product knowledge is very impressive. She will guide you through the regimen best suited to you so that you can achieve healthy and youthful looking skin. Vicki stays current with new procedures and techniques and can provide solid expert recommendations based on your individual desires and needs. Before any procedure, Vicki thoroughly explains any pre-procedure preparation, the procedure itself in detail, typical responses to treatment, and aftercare. She ensures that you are as comfortable as possible during the procedure. After any procedure, she follows up with texts, emails, and/or phone calls to check on your progress until you both are satisfied with the results. I always look forward to my time spent with Vicki. She provides a very serene, relaxed setting that puts me completely at ease. She is a very warm and engaging individual with a great sense of humor. In my experience, no other aesthetician's/esthetic nurse's services can compare to the quality service provided by Vicki. I feel she goes above and beyond in working toward your complete comfort and satisfaction. She is the ultimate professional, and I highly recommend her. Sue S.

met with him yesterday for a Lasix consult. I had it done 8…read moreyears ago so I knoiw how things work. He is doing my surgery Monday I will follow up after the surgery.

Dr. Verm and his staff are the best. I had a minor complication due to my biology, and his response…read morewas perfect. The staff he maintains are the nicest and most professional you could hope for. My personal opinion is that I'm surprised and delighted that a professional of his caliber would come to Hendersonville. People like him is what makes Hendersonville a great place to live. Excellent doctor, very nice person and a top flight staff. All I could ask for.

This is an exceptional place. The quality of service and care is outstanding. From the front desk…read morethrough the entire eye examination process, everyone is very nice and professional. The appointment times run on schedule and are easy to schedule. The facilities are pleasant and well maintained. The examination equipment is up to date and the technicians do a good job with it. Dr. Johnson is very capable and has a wonderful personality. He listens and takes the time to make sure you receive the best treatment and care. He preforms surgery at a very modern facility located in Mills River. The same great service and attention is provided by the surgery center staff. I highly recommend Dr. Johnson and The Looking Glass Eye Center.

Everything was awesome and I am truly amazed at my vision....Thank you so much you were all…read morewonderful

I love Dr. Haley. She takes her time and gives a thorough eye exam. I appreciate the detailed…read moreinformation she shares. She is pleasant and kind to her patients.

I've seen Dr Todd for years and she is always prompt and thorough. Last time in I saw her…read moreassociate Dr Haley. Big mistake! I was kept waiting for 20 minutes in front and then another 10 in back office. I got a cursory, incomplete eye exam before she rushed out to her next patient. Medicare was of course billed as if this was a full exam and I got stuck with a large residual pymt. Not happy and do not recommend Dr Haley.

I went to Dr. Tim Anderson for a second opinion after receiving sub par care at another…read moreoptometrist. The team at Dr Anderson's was wonderful, helpful with an unusual eye issue and went above and beyond to insure I received the correct prescription and excellent service. I switched to them immediately.

Came here because we were visiting from out of town and my son's new glasses were slipping off…read more Everyone was so friendly and helpful. The doctor took his time and made sure the glasses were fitted properly. We are so grateful for your kindness. Thank you

Mr. Bowen and his staff are experienced, knowable and up to date on the latest eye wear products…read more Everyone was polite, professional and friendly. The prices of my new frames and lenses were outstanding. I can honestly say without a doubt, he is the best in the business.