We could not recommend Lance more highly. As first-time homeowners, we were nervous about…read morenavigating the home-buying process, but he made the entire experience feel seamless and manageable from start to finish. He and the whole LAKE Group Team was incredibly knowledgeable about every aspect of homeownership and took the time to explain the ins and outs of the process so we always felt informed and confident in our decisions. From our first tour through closing, he walked us through every step of the way, answered all of our questions, and made sure we understood what was happening at each stage. We truly felt like we had someone in our corner throughout the entire process.

Lance and his team were phenomenal! I can't say enough good things. He helped me find my first…read morecondo in a short turnaround time, and I felt supported the whole way through. Definitely recommend him and his team!

I've been working with Jane Ehlert for several years now, and she continues to exceed my…read moreexpectations every time. Most recently, she helped me secure amazing new tenants in just one weekend! Jane provided great recommendations on what to fix and update to get faster results, and she was right on point. She's incredibly professional, responsive, and an absolute pleasure to work with. I trust her judgment completely and truly appreciate her dedication. If you're looking for someone who knows the market and gets results quickly, Jane is the one!

No. I drove 2 hours, cleaned, etc. the Broker Judy did not even show. Do not use them. She never…read morecalled. Just stood me up. Cindy referred her to me.

Kit and Ashley were absolutely amazing in helping us to purchase an apartment for our son. We are…read morefrom Texas and were not able to attend much in person. From start to finish they helped us through the process. They did virtual tours with us, walked us through every step of the process (which differs from state to state), helped with recommendations for each step, were available for inspections and basically anything we needed. I would highly recommended them for your needs in the Chicago area as you will not be disappointed.

They really understand the Chicago market and know what strategies work best in every situation,…read morewhether selling, buying, or renting. We were guided through the selling process with great advice on updates and connections to get them done quickly. They also handled negotiations on our new home with our best interests in mind. The whole team was knowledgeable, supportive, and truly client-focused.

I recently sold a condominium in Chicago. What made the listing and sale difficult was that I don't…read morelive in Chicago. I live in Los Angeles. Tiffany and her team made the process painless. She offered expert guidance in pricing the listing and negotiating with buyers. Tiffany and her team were prompt, professional, detailed and made sure the process went without a glitch. I have purchased and sold many properties before and have a lot of experience with agents and brokers. Tiffany's team is first class. They will go beyond to help complete the purchase at the best price possible. If ever I am doing a real estate transaction in the Chicago area, I would use their team over and over again.

We are looking for a agent to rent an apartment and I cannot say if Tiffany is any good at finding…read moreapartments, but I can say she cannot return calls well. So we went with another sgent.

Overall, primarily influenced by the outcome of our search / purchase (the most important measure),…read morewe were very dissatisfied with the overall service from Pam and Wendy. Pam and Wendy did give us a significant amount of their time and energy over the months it took us to complete the purchase of our new home, which was greatly appreciated. That being said, due to circumstances that could and should have been avoided, we now find ourselves in a discouraging and extremely costly situation as we work through several issues that should have been identified through the home search, due diligence and inspection. We trusted the inspector Pam and Wendy recommended to us would be thorough with a critical focus on protecting us from major issues - this was clearly not the case, and the shortcomings of the inspection and related negotiations have left us having to pay tens of thousands of dollars out-of-pocket to remedy. On a related note, the 'experts' Pam and Wendy recommended during the inspection/attorney review period were equally poor, particularly a roofer that gave us an estimate for repairs that we now know was 95%+ underestimated (as proven by four subsequent estimates for the same work), and gave us a false sense of security in terms of what we had ahead of us. Maybe the most unsettling part of the experience in hindsight (which should have raised our flags in the moment) was when Pam and Wendy clearly put the best interest of the sellers ahead of ours (their client) in the context of pressuring us to sign the deal on a condensed timeline so the sellers would not have to relist the property. Finally, neither Pam nor Wendy made themselves or a legal representative available to represent us in person during our closing, and did not give us a heads up that we would be there alone, leaving us with a fairly sour taste on what should have been a celebratory day. Overall, as we continue to work through issues daily and try to recoup our losses, we do not feel our best interests were prioritized and feel the advice from Pam, Wendy and their recommended subject experts was critically underwhelming and insufficient.

From the moment we met with Pam and Wendy we knew we were in great hands. My husband and I were in…read morethe process of trying to decipher whether or not we wanted to take on a big project, or something more turnkey. Pam and Wendy differentiated themselves from the beginning because they knew the estimated costs of various projects, and where we would get a significant return on investment should we decide to sell our home in the future. We truly felt that they had our best interests in mind, and were always available to consult on various ideas. When we heard about a home coming on the market in Evanston, Pam did not hesitate to reach out to her contacts and ensure that we were the first people to get into see. Once we knew this was the home for us, Pam and Wendy knew how to navigate the negotiations with multiple offers, and her competitive yet sensible drive kept us calm and focused throughout the stressful process of buying a home in a pandemic. After the house was ours, Pam and Wendy's work did not end. They connected us with their favorite vendors for roofing, carpeting, lighting and more. They ensured we were connected with the best lawyer and loan-officer and were on-call to help us navigate several unforeseen circumstances throughout the process. We truly feel that our "forever home" today, would not have been ours without this incredible team of professionals assisting us throughout the process. We can't recommend them enough!

I am a handful. I will willingly admit it. Sarah has been incredible to work with. I trust her…read moreopinion and appreciate her dedication. We met at an open house and really just fell in love with her spark. I can't imagine going through buying our first house with anyone else! She has taken the time to make sure we feel comfortable and has been more than willing to work with our crazy schedules. She also has a vast collection of referrals who have all ended up being great to help us through this exciting and incredibly stressful time! Sarah is, hands down, one of our favorite people! Not just a realtor, by any means.

Sarah is an amazing Realtor! She truly listens and delivers with amazingly high standards. Her…read morework ethic is incomparable and I would recommend her to anybody looking to buy a home or list their property for sale. Top notch work!!!

This is my second time working with Amy and she has ben nothing but PHENOMENAL. I would definitely…read morework with Amy again. She is very responsive and works hard and even works on the weekend.

Amy and Howard are absolutely fantastic and would highly recommend them to anyone looking to buy or…read moresell their home. They are incredibly professional, knowledgeable and responsive. They made the entire process painless and guided me through every step. After the sale of my property my real estate lawyer said to me "I don't know how you found them but they have been an absolute pleasure to work with."

Jackie helped me on my house hunting journey for quite a few years. Even though I was picky, had a…read moretight budget, and basically took forever to select the right home, she was always patient with me and had a great attitude throughout the process. I am so grateful to have found Jackie to help me find a great place in Evanston Illinois!

I have known Jackie at a distance for years and admired her business sense and integrity. She was…read morenever my agent as I had a good friend who was 'my' realtor, but Jackie was the agent representing the buyer when I sold my house a decade ago, and she did a great job for them. Just now I reached out to her for help assessing the value of a house I am considering buying and she responded immediately with an extremely helpful analysis and gave good advice and insights. She knows the market upside down, is smart and good natured and I can't imagine you could do any better than having her in your corner. Thanks Jackie!

We had such a great experience working with Mike and his team. Moving my family from Canada to…read moreChicago was very stressful and adding buying a home. But Mike was awesome, he worked diligently on finding us our dream home. His experience and valuable knowledge on neighborhoods was extremely helpful. He made the entire experience enjoyable and we are so happy in our "dream home". Thank you Mike for all your help. Ash P.

Mike and Lene were recommended to us by one of my preceptors, and we could not have been more…read morepleased to work with Mike. He listened carefully to our requests, showed us a ton of places, helped answer our million and one questions, and seemed to really care about us and have our best interests at heart as first time homebuyers. We've lived in our new home for about a year and a half and will still randomly email The Team for various recommendations and advice. Whenever we decide to move, you can be sure that we will be using Mike and Lene to sell our house, and likely to help us find our new place! I would recommend Mike without hesitation -- he and Lene are truly among the kindest, most hardworking, and honest people I've met.

Catherine Boyle is an exceptional real estate agent, and I feel incredibly fortunate that she…read morehelped me find my first condo. She was attentive and responsive every step of the way, moving quickly to schedule viewings and making sure I never missed an opportunity. As a top-tier agent, she also has access to pocket listings and properties that may not yet be widely available. As a first-time buyer, I especially appreciated Catherine's patience and willingness to explain every step of the real estate process. She made what could have been an overwhelming experience feel manageable and connected me with a stellar real estate attorney and a top-notch home inspector. Catherine also brings a unique level of expertise to home evaluations. Because she comes from a family of home builders, she understands construction and knows exactly what to look for. She noticed important details that helped steer me away from properties that looked beautiful on the surface but had issues I never would have recognized on my own. When it was time to make an offer, Catherine suggested thoughtful ways to help me stand out and convince the seller that I was the right buyer. In Chicago's competitive real estate market, those small but strategic details can make all the difference--and they helped seal the sale. Catherine is kind, thorough, responsive and exceptionally knowledgeable about the Chicago real estate market, pricing, construction quality and negotiation. I truly felt that I was in excellent hands throughout the entire process. You cannot go wrong with Catherine Boyle as your real estate agent. She is a true gem!

Catherine was fantastic. She helped us look for condos in the city, at first to buy, then to rent,…read moreand then again to buy. She was knowledgeable and extremely well connected, we ended up using all of her contacts for the entirety of the process and we felt taken care of and empowered by each one of them. We will be working with her again in the future!