Campbell's has been in York since 1964. Bob is super helpful and knowledgeable. All price points…read morecovered. I've bought guitars, amps, pedals, strings and gear from Bob for years. He's done excellent repair work on my Strat and my Martin. If you go, be sure to check out the upstairs.

I like Campbell's Music Service. The shop is pretty small but the service is very big. I…read morepurchased a Fender Stratocaster from them in September and I do stop back in once a month or so to see what new stuff they have in. Due to the limited space, there is not a ton of selection but their primary areas of business tend to be lessons and service, two things I have not used yet. Their prices are fair and they are incredibly knowledgeable. Were the selection a bit bigger, this would be a 5 star versus a 4.

Good repair department. Decent selections of guitar gear. Looking forward to their move back to…read moredowntown Lancaster, because getting through Lititz to the Rock Lititz campus is often a hassle.

Paid to have a guitar repaired there. Was told it was fixed and the issue was not actually…read moreaddressed at all. The issue was that one of the pickups was quiet in the middle position. I was told when I went to pick it up that they couldn't find anything wrong other than a small piece of metal that they removed must have been cutting the sound out (did not test the guitar in the store just took their word). Come to find out, when I got it home, that the issue is the switch and that both pickups don't come on until the switch is midway between the middle and bridge position...you would think that when paying for a repair this is something they would figure out easily. Complete waste of money. I also asked them to take a look at a fret-buzz and they fully forgot so that was also somewhat annoying (I paid for a setup and repair). Guitar was exactly the same when I got it back down to the same exact fret-buzz. I was so dissatisfied that I refused to even drive back there to get a refund. Ultimately, untrustworthy. I believe whoever did the "repair" was deceitful to me. Now in all fairness, this was a few years back and the same people may not be working there anymore...I just thought of it again when I had to repair the exact same issues myself.

I recently had an old viola and violin in for repair and reconditioning. They had them finished…read moresooner than estimated. They look and sound fabulous now. They even work on them in front of you. Their prices are great and their craftsmanship are superior. Thank You and God bless You's.

.I took a 2500.00 Martin Guitar into this shop because of an anoying buzz that it was making when…read morethe open B string was played. I thought that maybe the string was low in the nut, and buzzing on a fret. I just could not find the problem. This guy ( the owner) played my guitar and told me that the problem was the INTONATION. What ? Intonation ? What does Intonation have to do with a buzzing problem ? Answer, NOTHING . This guy makes guitars, I bet they are fine guitars. He may even take more time when making them than a larger producer of guitars. AND, maybe the intonation on my Martin is not perfectm, so be it. BUT, his attitude was evident to me. He had a disrespect for my Martin. He just wanted to critize it for not being perfectly intonated. ( potentially ). I later found out where the buzz was comming from, and it had nothing to do with intonation. Several months befor this, I took a friend there to have work done on a stand up bass. On that day he showed me one of his guitars. I told him about my martin that day. I thik he remembered me when I came back with my Martin, and just wanted me to feel like " you should have bought one of mine, and not that mass produced Martin. I thik this is a bad attitude And that attitude blinded him to finding the real problem with my guitar. I will never visit his shop again , nor recomend him to anyone.

I can not say they are the BEST because I have limited experience here…read more However....they have been in business for sometime and have experienced all the possibilities to renting/purchasing an instrument and it shows in how they deal with contracts and possible fickle clients. Used or new and instructions available in a private setting.

I will never shop there again. I bought something and tried to return it. It was unopened and I had…read morethe receipt, but they still wouldn't take it back. Horrible customer service. Go to Dale's or Guitar Center.