Friendly, quick, clear, and problem free service in a nice building…read more Arrived 15 minutes before opening and applied for an adult passport. Was out in under 2 hours. Around 50% of the waiting time is spent standing, and 50% sitting.

For a government service bureau that you have to go to, this place is not too bad. The people are…read morequite helpful and they try to be efficient. Even thought there is a bit of a maze to get through. Once you get to the third floor of the castle. Turn to your right and follow the signs. You will come to a fork in the road with two gate keepers. They will ask you some questions and if you answer honestly, they will give you a number. Then you go to magical waiting room and when you see your number appear you will know where to go next. That is about it. Then out you go. It really is on the third floor. Oh and picking up your passport is very quick. But do bring your ID.

I guess it is less intimating for York Regional Police to set up their Community Resource Centre at…read moreHillcrest Mall then at one of their Police Station. CRC here serves as a Motor Vehicle Collisions Report Centre plus you can get advice on police-related matters and other document services such as volunteer clearance letters. I was trying to make a police report because my passenger's side back window got smashed. The police on duty was really helpful and listened to me trying to explain to him what happened.. as I was really upset.. and it took me awhile to calm down... and ended up I was at the wrong place... since it is Not a collision.. so I need to go to a Police Station to make a report! So I was given all the information and direction...and off I go... BTW, I can also report the incident online instead of driving to a station... oh now I know!!

A bit of a drive out from Toronto, but I needed a clearance check right away. The price is more…read moresteep as compared to Toronto, but you will receive it in less than 10 minutes. REMEMBER 2 PIECES GOVERNMENT ISSUED I.D. I had to make the trip twice because I only had a drivers license and forgot my birth certificate at home. The website apparently states other forms accepted. Staff were also nice about me bringing my little dog along because I wouldn't want to leave him in the car.

This building was once the darling of all the former cities before the City of Toronto amalgamation…read moretook place. The City of North York and Mayor Mel Lastman up until 1997 was the envy of "the six" because it had rich ratepayers living here and hence a very nice Civic Centre. I'm here for a meeting and got to pay this nice venue a visit.

Front counter staff was knowledgeable and directed me to my seat with excellent gesturing precision…read more(five stars!) ! The bench was not as comfortable (1 star deduction). Perhaps lounge or massage chairs would be more favourable for clientele. Benefits of this fine establishment: - easily accessible - wheelchair accessible - ample parking - superb cleanliness -- props to the cleaning staff. You could eat off those floors if you wanted to risk an apprehension. - location easily visible from the intersection. Cons: - Street name is lengthy - bench of pain. that rapping cop is tiiiight

Where government buildings and passport offices are concerned, this is a 5 star facility. Going…read morethrough the process of re-newing your passport is more painful than pulling teeth. I have bad memories of lining up and sitting and waiting for hours on end for my number to be called. They have made the process easier now. You can fill out the form online and bring it to the passport office. This gives you free range to bypass the line. I've been to the office twice, and both times the process was relatively pain free. This location is pretty sweet, it's right on the subway line and it's fairly not busy. Go up to the third floor and the passport office is a short walk away. The whole building are government offices, and unless a lot of other government buildings it's quite cheery. They even have a cafe and tons of seating area. Not that you'll need it. The lines aren't too bad and the staff is pretty efficient. If you're going to re-new a passport, I say slot down a one hour timeslot for getting the stuff done. Not too bad.. Not too bad at all..

I consider the service decently quick. I was the 20th person in line.. and they did a pre-screening…read more3 mins before 8am. Got checked and was given a ticket. my turn came up 30 mins after. All in all, very organized. There could have been more tellers, but I can't complain, still got into work for 9:30am downtown.

The high ceiling and window at the center of the library allows for lots of natural light to flood…read morein. Even as you move away from the center it is still very spacious and bright. Ventilation is good. The spaciousness kind of dampens the sound, like a vacuum lol. It was so incredibly quiet. Like I saw people's mouths moving, having conversations, but no sound. It had to be one of the best study sessions I've had. Even though I didn't come here to read, the shelves were so neatly organized. I liked that each shelf had one featured book on display. And I loved the long wooden tables with short lamps, kind of an ode old campus libraries. One thing I appreciate is the amount and variety of study space provided. Every spot is equipped with power outlets like a priority. Very study-oriented. Location-wise, the fact that it's next to Promenade Mall means food & drink is conveniently nearby, and you can return to resume studies. I'm not from this area; I've been kind of library-hopping recently lol; but this library definitely left a good impression and I would come back here if the chance arises.

Bathurst Clark Resource Library is located right behind Promenade Mall…read more Suburbs' libraries can be really boring especially in the newer subdivisions because I have to say Bathurst Clark Library really lacks any architectural value as a building itself. The inside though is quite nice.. high ceiling.. 2 storeys high.. really open and spacious. There are also some curious love seats... on the right hand side when you enter.. really popular with teenagers. Those have really heavy padded cushions, looks so comfy! I am not that lucky to have one of those lover's seats. However, there are tons of communal tables that have individual study lamps and power bars all wired underneath the tables.. that makes my search for power for my laptop really effortless! WIFI connection is stable and fast. If you do need to use their public computers, a library card is required to sign in. Vaughan's Public Library is the only libraries I been to that has computer terminals that are equipped with Microsoft Word, Excel and PowerPoint. Atmosphere here is more formal.. everyone are whispering and there are no kids running around! :)

This is a cozy library that I have ever been. It was hidden in the residential area. Outside, it…read morejust like a regular house with nice gardening. We were here for the Keychain event that recently hosted by Markham Public Library. The staff was so nice to explain the event how it works, and helped us to find the books and audio books, etc... my kid enjoyed the time in the library, there were toys and books for different ages. She could even draw something in the library. It's a good place for the kids to stay for a while. This library was small but cozy. We love to come.

This is such a cute library! It's in a historic building that looks like an old wooden house. Books…read moreand DVDs occupy all available space aside from small areas set aside for walking and sitting. Because of its size, the selection isn't as extensive as the bigger branches. But you can put a hold on items available in other Markham branches. They will be transferred within about a week. The library staff were friendly and helpful. Check out the pretty, well-maintained garden surrounding the building. The small parking lot is challenging to get out of. If you're only returning an item, you can get away with parking next door or across the street.

Really great community center, especially for young kids. The splash pad and playground are big,…read morethere are lots of benches and picnic tables in the shade. There is a big indoor pool for kids with water toys and safety vests. This building is also attached to the Pleasant Ridge Library.

This outdoor rink is definitely A-ok! There is a HUGE parking lot with a well lit pathway leading…read moreto the outdoor rink. When you arrive at the change area, you check-in with security to ensure you have booked the correct time slot (cannot have more than 25 skaters at any one time). The change area is separate into 6 tables to slap on your skates and enjoy the well groomed surface. The rink is more a square than the typical recto-oval we are all too familiar with. The organic nature this rink takes on, slight incline from the entrance to the natural obstacle course of bumps adds to the overall feel when enjoying the fresh air as you are doing laps and hit the unsuspecting speed bump to wake you up a bit. The staff are very friendly and love the high tech Zamboni that is deployed at the end of each 45 minute skating interval

I'm advising people not to rely on the 1-800-387-3445 line for online help. My experience was very…read moreinconsistent. The first representative I spoke with was excellent--professional, helpful, and patient. Unfortunately, after being transferred, the second agent was the complete opposite. She sounded uninterested, spoke very quietly, and gave the impression that I was interrupting her. When I politely asked her to speak up because I couldn't hear her, she placed me on hold and came back with a completely different attitude. After that, she kept responding as if she couldn't hear me, even though she had no trouble hearing me earlier in the call. The interaction felt dismissive and unprofessional, and it made resolving my issue unnecessarily frustrating. Customer service should be consistent, especially for something as important as government services. I hope this feedback is taken seriously and used to improve training and accountability.

Amazing staff specially Rose and Lilian. Ultimate professional yet polite and courteous. I truly…read moreenjoyed visiting this location and seriously question the 1 and 2 star reviews. Let's be kind and honest....

On September 28th the Town of Richmond Hill revealed this piece of outdoor street art in the city's…read moredowntown village. The statue stands 14 feet high and is made almost entirely of granite and bronze is a figure to promote Richmond Hill's culture. Fitting that it has been erected in front of its shining center piece the Richmond Hill Performing Arts Centre (designed in the likeness of the Four Seasons Centre for the Performing Arts in Toronto). The bronze sculpture is of two intertwined dancers on top of the granite base of ascending piano keys and is the vision, mission and passion for the last two years of Richmond Hill Councillor Nick Papa. Designed by artist and designer William Ho and sculptor John Porretta the estimated cost of the statue (with funds provided exclusively by generous local businesses - no taxpayers dollars were spent) is approximately just shy of $200,000. I'm a big fan of these sort of editions to the downtown Richmond Hill core, and I'm hoping this is the first of many to come to my hometown. Keepin' it local