Great communication from staff. Friendly staff and clean environment. Good atmosphere for kids as…read morewell with goodies for them.

Deep cleaning dental cost 1500 without insurance and the lady doing my X-rays and showing me though…read morewas rude . idk if she was having a bad morning but i was not feeling welcomed or at ease about my appointment:

Great dentist, but they are very disorganized. I went in for a cleaning and they were going to…read morecharge me for another procedure they came up with. I already had a plan and I was going in for a cleaning before the end of the year. I have had too many problems with them. It's just very frustrating. Some of their people are rude

I never was one that enjoyed the dentist visits that had to be made as a kid. As an adult I am so…read morehappy to have found an office that is efficient and helpful in calming those nerves. The staff is amazing and so adorable at making me feel at ease each visit. They make it enjoyable and are very tending to every need despite the age of the patient. Yolanda and Dida are 2 special ladies that are very attentive and full of beautiful smiles and delightful Ness! I just love it here!

Full disclosure: I have, for YEARS, absolutely *hated* going to the dentist. Following a car…read moreaccident, dental visits have consistently filled me with dread and triggered all sorts of anxiety. But these folks? WONDERFUL. They, from the moment I set foot in the office, ensured that I felt comfortable. Every member of staff is friendly and kind. The office is clean, and there are TVs in the exam rooms in case you need a bit of distraction. Staff are knowledgeable and talented. Through each and every step of each procedure (I'm afraid my mouth was a bit of a disaster zone), communication was clear and constant, checking in to be sure I was alright and not in any pain. They really take care of you. On top of that, pricing was discussed thoroughly beforehand; they made sure that I got what I needed and wasn't being charged for a bunch of unnecessary stuff (a problem I've experienced before in other offices). I can't thank the folks at Sunrise Family Dental enough. Three cheers! All the points to SFD!

Came to Yelp to leave a review for Dr. Janse. I went to him as a child. He is still the best…read moreDoctor, Dentist, and medical professional I have been to. I always felt comforted and safe with Dr. Janse. I wish all of my medical providers were like him.

If you are expecting a high end office where they pass on the cost to you, go elsewhere. If you…read morewant really good dental work for a great price, go here. I had a new patient exam and cleaning. The hygienist was so thorough. Dr. Martinez is a great dentist as well. Both were very knowledgeable and took care of me. I had tooth pain before my cleaning and after the hygienist cleaned them, I've had no problems! I've recommended my family to go here. Sometimes you have to wait but that's because the patient before me was very late and they still tried to accommodate him.

My mother is 87 years old and had an appointment at 8:30 they made her sit there for 2 hours and…read moredidn't have the decency to notify us that the appointment was cancelled we had to ask the receptionist what was going on and she took an attitude like, don't bother me, the actual denture was not even on site who knows how many hours they expected us to wait for nothing totally unprofessional and inconsiderate to the paying customers

"Doctor Debbie" has been our family dentist for over 30 years and we have followed her through…read moreseveral moves over the years. She took care of our little boys - now they have children of their own, some of them teens! Even in retirement we still consider her our dentist, even though it is a 50 mile drive.

Dr. Ramos and staff have always treated me and those that I recommended wonderfully. It feels like…read moreyou are with family when you enter the office. I would recommend Dr. Ramos' services to all.

not sure if Shirley is the office manager or not, I love Dr Ramos,…read morebut after so many attempts to schedule on a Thursday his staff are the most dismissive, careless, people to show no understanding as far as working around ones schedule, I waited nearly 6 months, and due to health issues, they could not accommodate me, last conversation I had with office manager, she was very cocky and super irritating to me, its one thing to run an office but its another no throw a title as this to any random caller, trying to make an appointment. I really hope they take care of this issue with this person, very unprofessional, she needs to go work for a place where she cant speak to the public, im embarrassed for Dr ramos for having her staffed!

My first time going to a dentist in years and they made me feel really comfortable and were really…read morepatient with me . I will be continuing to go back for years to come.

shitty place treats seniors with such disrespect they are good at taking money but when they come…read moreback wit issues and pain and not bein able to eat in over two weeks with work they did themselves they treat the patient with such disregard and no care. I made a call to stop payment and city of san antonio so they are aware of the care they are giving people

Dr Sarah Percy, the hygienists, front staff are absolutely wonderful. I brought my husband who is…read morespecial needs, petrified of Dentists. Needed alot of work done. You took time with him, made him feel comfortable. Now it was time for regular cleaning and he was happy to go, went by himself, didn't feel he needed me by his side. Thank you for giving him the confidence to feel comfortable going to a dentists by himself. This is huge. I go here, I've sent co workers her, my mom, friends go here and they are all getting the same warm happy professional service. I can have enough on you all.

Horrible staff, lazy and unprofessional. Basically forced me to choose a morning time only to find…read moreout it was set at the time they open and will not allow patients in until open! I arrived 35mins early just like all doctor appointments ask, to specifically do the paper work before hand. They could have communicated their opening time would affect the visit! When they finally opened both staff members only being in the building 30mins acted as if they were tired and over their day. Sort with responses and rude. Started grabbing and looking through all my insurance cards place next to me on the counter instead of asking for what she needed. When I mentioned she can simply ask for what she needs instead of grabbing my belongings, she stated well since I wasn't primarily on my insurance I would have to fill it all out again on paper even though i submitted it online. Never choosing this location again for their lack of patient care, patient time and convenience. As medical professionals we are trained in a higher quality of care and communication. Traits obviously lost in the dental aspect of the field.

I recently went to this new dental clinic, located in Balcones heights, and it was beautiful, I was…read moreable to snap pics before other patients appeared because my son had an early appointment. They were very accommodating to the fact that we had to be in so early. The ladies at the front desk were also very patient. If you get a chance to visit this clinic you must! You won't be disappointed. There are televisions above the dental chairs that my son thought were super cool, it also helped keep his mind off the dental procedure etc. excellent idea for kiddos.

Had a terrible toothache. Youn dentist Martinez gave me two options after exam and X-rays…read more Extraction or root canal. I chose root canal. Office/dental assistant very nice and efficient when helping me with paperwork and scheduling procedure. They worked me in in on the schedule fir later that day. Chair side assistant was a bit tough when taking X-rays, suctioning and pushing down gum around the tooth. Her instruments put too much pressure on my lips and cheeks. Dr. Martinez wanted to do the root canal and crown all in one appointment. I was skeptical but after he reassured me everything would be fine. I conceded. He must have been pretty confident that the root canal would be successful because he did the crown prep first which was very uncomfortable. I kept asking for more anesthesia. After the crown prep he initiated the cleaning out of the root canals. Also very uncomfortable. After removing the amalgam filling he discovered that the tooth had a fracture. I winded up having to have the tooth extracted! It took three to four days fir my mouth to feel back to normal!

Warning!!!! Please be sure that they give u a work layout of what insurance covers and your portion…read morebefore having any work done. I had a horrible experience due to lack of miscommunication and staff dropping the ball.. I was mislead to believe that what I was having done was fully covered.they did half the work (I had 7 teeth removed for dentures)and when most important part came up to get fitted for permanent they mentioned oh by the way did u know u have to pay $1350 before we can set next appointment to go further...ur insurance covered $0.. I was mortified, and in tears. No apologies, a specially from dr. Martinez who said well just use poligrip for now and call us when ur ready (meaning when u have the money). They left me with a messed up temporary, 20lbs lighter and struggling even after knowing what previous bad experience I had with a dentist. Yes they were nice at first and treated me like they were there to help me but ended up screwing me over.. I found a new dentist who processed same things needed and to my surprise everything was covered 100% and was able to get my permanent top denture and bottom partial at no cost. I don't know what the difference was or what but be careful with this place.. this is just a warning of my experience.. I would never recommend anyone here again