This place is ridiculous and incompetent. I show up 10 min early only to be told they are running…read morean hour and 45 minutes behind! Who runs an hour and 45 minutes behind???!!! Not only that, they didn't even have the decency to call me and notify me or to ask me to reschedule. The front staff was all nonchalant about it, like it wasn't a big deal. Wasted my gas and time for nothing. ABSURD!!

I have had very good experiences with this location, staff and dentist. I feel that price, care,…read moreand quality of service are all important to them. Having completed my entire round of work, including cleaning, filling, temporary and crown, I can confirm that the entire office is professional and friendly. I have one complaint about an issue that can be avoided as long as you never call the phone number for anything more than an appointment. The phone is answered by someone who is not in that office, and will not want to transfer your call to the location where you are receiving services. I got pretty upset when they wouldn't transfer me, and were calling the location to answer my questions, which led to additional questions that they wanted to continue handling the same way. When I went to the office, the staff was unsure why they didn't transfer my call.

Gies Family Dental is the best dentistry I've ever experienced. I've tried many others, and they…read morewere all horrible, especially the big corporate chains that rip you off, lie about what you need, and provide terrible service because they simply don't care about patients. Frustrated, I started searching for an independent dentist and discovered Gies. I've been a patient here for years now, and I can confidently say I trust Dr. Gies completely. Yes, it's a business, but he genuinely cares about his clients. He takes his time and doesn't make you feel like he's just rushing to get away from you. His staff is warm, welcoming, and always greets you with a smile. The office is consistently clean and well-organized. If you're looking for an honest, trustworthy dentist, look no further. I actually look forward to my routine cleanings, and I plan to keep coming here for the foreseeable future.

Dr. Gies seems like a great guy, and his staff are knowledgeable and accommodating; however, the…read morefilings I received broke out of my mouth within a couple days. While I received them, he seemed to have a hard time getting the compound to stay. It also seems he missed a broken tooth, because he recommended a get it filled also, but when the compound broke off and I went in to get it replaced, he said the tooth was actually broken in half and needed additional work. I have since started seeing a new dentist, who found the weak fillings and replaced them for me, and I've had no problems so far.

What a great dental office. The staff have always been kind and courteous, wait times are minimal,…read moreand the doctors are highly proficient in their craft, as are their technicians. The office is rather new, just a couple of years old, and always tidy. Their waiting room is somewhat small, but there's a TV, a Keurig, and bottled water. Oh, and a fish tank. Their dental suites appear state-of-the-art, but what do I know. X-rays are taken in the rooms, and displayed on their widescreen monitors. The doctors do an excellent job of explaining any issues you may have, and how they can be treated. There are no pressure-tactic sales, either. I've been a patient here for over 2 years and it's always a pleasure. Well, not a "pleasure" per se, I mean it is a dental clinic -- but it's a pleasure in as much as a dental visit can be a pleasure. Plan your appointments in advance because they're a busy office and it can potentially take some time to get an appointment.

The finance/billing woman never returns calls. This is the third time I've had a billing issue…read morehere. First, she took about 9 months to separate my account from my adult son with a different insurance. Now she charged me for a dental cleaning covered at 100%. I call and leave messages and no response. Quite the unprofessional.

i requested a bridge on the top right. so i went in to get my bridge and he was going to do it on…read morethe bottom left i said wait i requested the top right, he said his secretary made a mistake and put bottom left. i told him well just move the money to the other side of the mouth. he said he couldnt do that, it was unauthorized. so i told him well lets just not do it. he said you know its december of 2024 he said "if i dont do it now i lose the money" so i told him to go ahead and proceed. my part for the bridge was over $400.00. so then i called weeks later ,i told him that the bridge was shoving food up into my missing tooth on my upper left. and it was very tender. so he recommended a bridge on the top left. and he was gonna give me a special discount of $1300.00. so this was gonna be $1700.00 and this still wasn't the top right bridge what i orignially wanted. i moved to the opposite side of town and continued to go see him because i thought he was a great dentist. it's unfortunate his secretary made a mistake and i still dont have the bridge that i orgininally wanted. over $1700.00 later now i have a new dentist that is much closer to the house. i still think he's a great dentist his supporting staff is not as good as he is. i literally put my finger in my mouth on the top right and his secretary wrote bottom left there was a breakdown somewhere between me and his secretary ordering the bridge authorization.

Finally found a dental clinic that accept my insurance. Not a lot of dental clinic accept Tri-Care…read morefrom the military because the insurance pays very low. I usually have to drive pretty far but found one close to my place. People work here are very chill and the wait time is short. I recommended this clinic.

The staff is so awesome from the front desk to the hygienist and the doctor. I was felt like family…read morewhen the front desk staff forgive for forgetting your name but she remembered me from years back . I was like wow they really do care about their patients. I changed my dental insurance just so I can come back. Paying higher premiums is well worth it .

Amazing experience…read more Would definitely recommend it to everyone Dr.Reyes and staff is amazing

I had a scheduled dentist appointment with Brident Dental on 22 May 20226 at 12:30 p.m. at 8803 SH…read more151 W Suite 106 San Antonio TX 78251. On 21 May 2026 I called Brident Dental to confirm my appointment and spoke to Lee and she advised that the appointment time had changed from 12:30 p.m. to 2 p.m. (No one from Brident Dental called me with this time change, I had just called to confirm my appointment when notified of the time change.) Lee confirmed the address to be 8803 SH 151 W Suite 106 San Antonio TX 78251. On 22 May 2026 I had issues locating this Brident Dental at 8803 SH 151 W Suite 106 San Antonio TX 78251 and as I was driving I called and spoke to an employee who only knew it was by McDonalds and could not give me any street or intersection names and told me to call back and speak to someone else who may know. Each time one calls it is a process to speak to someone. I called back again and a young lady was able to get me to the Brident dental office. I walked up to the door and the Brident Dental office was closed. I called back and spoke to John. He advised that this office was closed on the day of my appointment while also confirming that I had an appointment this day at this office. He rescheduled my appointment for this office at 8803 SH 151 W Suite 106 San Antonio TX 78251 for Friday, 29 May 2026. On 24 May 2026, I received a text message from Brident Dental advising that I missed my dental appointment on 22 May 2026. The original appointment I had with Brident Dental approximately 6 months ago was at 6700 S Flores St, San Antonio, TX 78221. This is not the most sanitary dental office. I was told if I did a review that I would be sent a free whitening kit which was NEVER done. The tech would switch the lights on and off then take Xrays and then put her hand in my mouth after touching the light switch and Xray machine.

The most unprofessional place ever. Had an appointment for my 7 month old baby for her first…read moredentist showed up at 8:45am. Appointment was at 9am. I waited outside and called and nothing. Some of us actually show up to work on time and had to take off for this appointment. Disrespectful of my time. That's definitely not going to be her dentist provider. I feel so bad for another customer just waiting outside as well.

I started having some issues with my dental implant on a Monday and by Wednesday it was getting…read morevery tender so I called Alliance dental center to see if they could get me in that week as I was set to fly out for work that weekend. They were able to get me in the next day and Dr. Houdek was able to reattach the implant and did it without any discomfort. The next day, Dr. Houdek called me himself to check on me and I told him everything was great. They really saved the day and I was able to fly out and make my business meetings. Thanks to Dr. Houdek and his staff!

Went to Alliance today for a long needed scaling for my gums. Kiara (Hygenist) did an incredible…read morethorough job! Kudos!

I chipped my tooth late last night and left message on WLD's answering machine, and sent a message…read morevery early this morning. I received a quick response with an 11 o'clock appointment! I was seen promptly by Claudia and Dr Rodriguez! Yo my amazement the pair made the necessary repairs and I was done within the hour!!! I've had only very compassionate and professional service by all the staff here!!! Love them!!

Dr. Nelson and his staff are all great. I've been a patient here since 2019. I've always had great…read morecustomer service and they always do their best to accommodate me. This is what taking care of your customers should look like.

definitely recommend ideal dental, got 4 of my wisdom teeth removed here and everyone was so kind…read moreand helpful and my healing process has been very smooth. office experience definitely 10/10 got helped really quick.

Wonderful staff, wonderful dentist, wish I had found them sooner!! I had such a great experience…read morehere, and they even accept weekend appointments which is great so I don't have to take time off work to come. Unfortunately they no longer accept my insurance :( but had a very positive appointment here and I would highly recommend if you can come here with your insurance

I went here for emergency dental appointment this past Monday and was seen right away. Went back…read morefor a root canal today and experienced the best care I've ever received at a dental clinic. I am deadly afraid of the dentist, always have been... but Dr. Lannom and Jasmin made my visit the absolute most comfortable it could be. I actually feel a little silly for being so nervous before hand. Excellent service and bed side manner. Amazing team, amazing dentistry and I'm so so so happy I came here! My new dentist for life!

I was once very pleased with this office because of their schedule and flexible payment plans…read more However, when I went in today for my crown I was told that I had an additional $800 payment because I had a year long waiting period. I was very confused because when I went in for the initial appointment for pain I was given a treatment plan it did not reflect that. After being in the dental field 10 years I completely understand that insurance will pay less sometimes but they are firm on waiting periods. I told the girl as much and she said that unfortunately the treatment coordinator who presented my treatment was no longer employed there and could not ask her why she quoted me that when there were notes all over my account. The manager Carrie (I may not be spelling that correctly) then stepped in and said that unfortunately this was my balance and they could not see me if I did not pay but could reschedule for when I could pay. I told her that this was not my fault and should not be responsible to pay anything more than I already am paying (I'm on a payment plan) because I couldn't afford to pay that. She then said something along the lines of "well ma'am you should know your benefits" and then I got upset. At this point I let her know about my dental background and while an estimate can change the waiting period is a simple yes or no question and also I am not paid to know my benefits they are. She then went and got Kevin who tried to tell me that the office manager was out and not back until Tuesday (very convenient) could not make me any deal or discount until they spoke. They also, without my consent tried to get me on another payment plan for the $800 meaning another monthly payment but couldn't do that because I would not have been approved for more funds. I then again restated my issue with being charged more because of a waiting period. Kevin then tried to tell me that when you verify the benefits the first time you don't get the full benefits. I then told Kevin about the last 10 years of my working experience that included verifying insurance for 7 of them. I'm not sure if he meant it condescendingly but that's how I took it when he asked "oh so you've verified dental benefits before?" So I know that is absolutely incorrect. You get the benefits and it is NOT A GUARANTEE OF PAYMENT but a waiting period is crystal clear. Being a corporate office and having worked at one I understood him or who I thought was the office manager Carrie could not make any discounts without authorization but to have to wait a week to hear back if I was getting a discount and then to have to wait another week to be paid was not ideal with a temporary crown. He then said if I wanted to wait I could and they would try and make some calls. I waited because I do not live in San Antonio I live about 35 minutes south. When he came back they offered me a 50% discount. I thankfully was able to pay it today and when I let them know I could pay, Carrie said "okay, I am just going to document so that the discount is here and when you come back it will be here" I then asked "so I can't be seen today?" And she shook her head no. I then told her that I would not be paying anything until I came back to get the crown and then she said "oh so you can pay today?" so I told her "that's what I said, I can pay the $400" so she proceeded to take my payment and although she started her sentences with "I apologize " there was never a real apology or any sense of understanding. This was also an appointment that was supposed to happen a month ago and when I called to reschedule had I been notified I would have been prepared, but to have to walk into the office after driving 35 minutes and basically hear "pay us or get out" I'm sure you can understand why I am upset. So.. if you are like me who's only fault was "not knowing my benefits" I suggest you find out your own benefits because when there is an issue that is where they will try to place the blame. Have a great day and please do not let these people take advantage of anyone else financially or otherwise.