Looking for a new phone, we were told that this location had one. We called and Ben offered to hold…read moreone while we drove an hour to get there - then Ben took care of the transfer, brought cases over to choose from, put the screen cover on, and answered all our questions. While this process brought us right to closing time, Ben couldn't have been nicer or more patient. This store, and Ben are a gem.

This is a new T-Mobile where Pet Quarters used to be on outer Main St. in Waterville. Quick…read moreattention and knowledgeable staff. Ashley was super nice and did a great job setting me up! I got a great deal for internet and cell phone. And a free Galaxy S24 with a trade in! So happy.

Levi is a stand up man in every way- I went in store 2 minitues before close- like a real class ass…read moreprick- with not even a 1% chance that anyone in store would be able to help fix my problem- Levi stayed over 20 minutes after the store closed to solve my issue. He called multiple customer support centers until he found one that was still open. Genuinely know it was God who made sure it was Levi who ended up saving my night- making my week- just want everyone who is looking for a salesman to know- Levi is the only person my family will be doing business with in the future. He's the only salesman I'd recommend doing business with.

The staff member, Kaitlin, who helped me replace a lost phone was superb in every way. She…read morereassured me, explained my options clearly, and expedited the purchase and setup. When I returned later that day because my phone contacts and saved messages had not transferred automatically, Kaitlin used tech wizardry (or magic) to restore all my data in moments. This would have been miracle enough, but when the school where I worked barred access to its websites on my new phone, Kaitlin spoke directly with an Infotech specialist there to resolve the issue. In all, Verizon provided service above and beyond.

Went up on a recommendation from ATT in Augusta. Gentleman spent several minutes trying to resolve…read moreissue for us. Found out later it wasn't the phone but the hearing aids that went with it. The time spent here was greatly appreciated. Couldn't ask for better service! Thank you!!!

NEVER USE THESE PEOPLE FOR COMPUTER REPAIR!…read more Request was put in to clean fan blades on laptop as it was noisy. Next day they call and state they have completed the requested task PLUS added new thermal grease. When brought home, the laptop was just as noisy and on closer inspection by an adult, it was determined fan blades were STILL DIRTY. Brought it to another tech outfit, who determined the fans had not been cleaned nor did it appear the laptop had been taken apart by finding dog hair inside. Terrible service, or should I say charging for no service?! They won't even admit to their mistake and refund the money they charged up front!

This place is the best cell phone place. Jason and Matt and very helpful and amazing. I can't say…read moreenough good things about the place, or the people that work here.

Very friendly service, offering the best and most up to date phones. They will help to see if you…read morecan get your phone bill reduced or if a plan is better suited for you. You never feel rushed at this location. All the agents are friendly, knowledgeable and professional. I highly recommend this location. I have been going here for 8 years!

Best and fastest place to get an iPhone and other wireless devices. They fix iPads, iPhones, iPods,…read moreSamsung, LG, Motorola laptop screens.

I love this place! They do a great job and prices are very reasonable. They're also very friendly…read moreand helpful on the phone.

They charged me $30 to tell me they didn't know what was wrong with my computer. Awesome.read more

From the owner: At Virtual Dimensions we offer a unique kind of sales & service, unlike anywhere else. When you…read morepurchase products or bring your computer in for service, upgrades, or repairs, you will talk with a knowledgeable staff that will help you make reasonabl