A great service. Jennet, our regular cleaner is friendly, personable, and works hard because we…read morehave so much clutter - memorabilia items, etc. When she's been unavailable, substitute cleaners are sent and have also been great.

Basic and nothing special. One person rather than two showed up and was slow and didn't dust or…read morestraighten blankets and pillows --

Initial promised price - $152.99 for a regular cleaning with kid friendly supplies…read more I was made to sign a document, without first receiving any confirmation on the time they'd visit - which was fine I guess. Though, they gave me a time slot that was outside the scope I asked for making me rush things to accommodate for them - this was a bit unwanted. Maids arrived on time, they don't speak or understand English, only Spanish. I walked them through the house. The moment they saw master bathroom, the in-charge maid started saying something in Spanish. She didn't see the shower area or the tub by that time, but made a call saying my place needs a deep cleaning, saying the bathrooms are in need of deep cleaning and not regular, asking to charge me some $80 bucks more or so. Happy to pay that if you are either upfront about it, and do the job you say you would. After this, the service was subpar. The maids would lie about cleaning something they didn't even touch, you'd have to call them over and make them clean things (referring to the tops of bed side stands, dressers, dusting furniture etc.). Overall, the service I received was more of a headache than it was a service. After paying $230 whatever, my shower floor still looks the same. The cherry on top - I asked for kid friendly, safe cleaning supplies. Whatever they used, left a strong chemical smell throughout my house that lasted 2 days. Sharing an after picture of the shower floor ( it's a rented house, and these are stains that don't come off, which they decided not to check first but just charge more and leave as is). Feel like I was ripped off.

We had Maid Masters help us with a move in cleaning in 2024 and a move out cleaning in 2025. Ruth…read moreand Miriam were wonderfully thorough and provided helpful suggestions and support that enabled us to keep our security deposit and leave the rental with clean consciences. The level of quality one gets for the price is difficult to beat at other companies.

Adriana did a wonderful job cleaning my home, and it was so affordable! She's very kind, paid…read moreattention to small details, and even went as far as to fold the laundry I had sitting out. I will absolutely be booking with her again! Thank you so much for the job well done!

Great communication very thorough and did a wonderful job. I would recommend her to anyone that is…read morelooking for a one time or ongoing service to take care of their home.

Iscela is truly wonderful! She is so detailed, reliable, and leaves our home sparkling clean every…read moresingle time. We are so grateful for her!

Dallas Maids did an amazing job! They were easy to book, had great availability, and followed…read morethrough with quality cleaning. Very communicative and thorough. Would definitely hire again!

Was having difficult time finding a cleaning company, Mop and Broom quickly answered, quoted me,…read moreand came out. They were on time. The house looks great, reputable cleaning company. Thanks a lot

Great cleaning, easy to schedule online and timely arrival. Availability is pretty good.read more

Organically Maid has it all! They have different price…read morecategories for different needs. They use safe, organic, natural products that STILL get the job done. They take care of their employees and make sure they work in a safe and comfortable environment. They have brilliant communication with their clients. Best of all they have Ana, who is friendly, efficient, and thorough. I will continue to work with them!

I was excited to find a cleaning service which used organic and eco-friendly products as this is…read morevery important for my family. After a few challenges speaking with someone, my initial cleaning appointment was scheduled. The person arrived on-time, was very pleasant, and seemed to work very hard, which I greatly appreciated. When I went through to look over her work and prior to leaving, there were several things which were not cleaned well or, at all. My bronze brushed fixtures in both bathrooms were not cleaned, my granite-top counters still had grit on them (which admittedly you cannot see but, if you ran your hands over the tops it was obvious), and my table had clear stains. I mentioned them to the lady and she cleaned everything with no complaints. I texted the POC and asked to speak with her as, I need someone who is detail-oriented and this person did not seem a good fit. After back-and-forth via text, I finally received a call to convey all that occurred and to request another professional. I was assured the new person, "I would like her cleaning" and a new visit was scheduled. On cleaning day and to my surprise, two people arrived with the primary person late. There was no explanation as to why there were two people (I found out afterwards that one person was training a new employee although the trainee worked mostly alone and in the areas where I had the most issues), and they came in and after a walkthrough, began cleaning. As they were getting to the end, I walked through and took pictures noting things which needed further cleaning or initial cleaning. Before I could share with the cleaners what the challenges were, they were gone. They did not say good bye, did not leave the checklist I was promised, and there were several things which were not cleaned AT ALL: Kitchen & dining room floor, refrigerator and stove top (both stainless steel with smudges/fingerprints/food), mirror in my daughter's room clearly was not cleaned, my guest bathroom mirror and sink were not cleaned...I was not happy. One of the things which gave me pause prior to scheduling the first cleaning is the insistence on payment prior to services rendered. I have used professional cleaners before and usually payment is rendered at the completion of the cleaning or your card is charged once confirmation of the customers satisfaction. My experience with service companies is, awaiting payment is sufficient incentive to ensure the satisfaction of the customer. I sent in photos (this is a requirement before they will even speak to you about re-cleaning) via text that evening and received an email the following day...an email reply not a phone call, which I was unable to review until the weekend. The email stated they could schedule a re-cleaning on the upcoming Monday morning at 9AM but by the time I replied on Sunday, I was told Wednesday afternoon is all they have open as the other openings were filled. My life is way too busy as a single parent with a highly demanding job to continue with a service provider which clearly has challenges so, I cancelled any re-cleaning along with any future cleaning with Organically Maid. I did receive an email stating I probably needed a dedicated housekeeper (along with some story about having a short office staff which was in reference to my concern about communications) as my needs are very specific. I need the things I am paying for done, and done properly. No one pays for services which are partially completed or left undone and it would have softened the blow if they had offered some portion of my payment returned as, nothing about the service I received on 2/6 was professional! I never spoke to or heard from the owner and wondered how aware of these things they were. If they were not, they should be now and hopefully it will mean better service for customers in the future.

I loveeee this service! I'm very pleased with the work they did! They came in, asked questions and…read moregot to work. She even accommodated to my schedule! Pricing is extremely affordable as well. I will be booking at least twice a month!

Clean to Perfection did an amazing job at cleaning our house! Paulina was very thorough and…read moredetailed in her cleaning. They exceeded my expectations, and I am excited to have a regular cleaning service I can trust now!

I paid close to $800 (which already seemed outrageous) for a one time deep clean and I was so…read moredisappointed with the quality of work! I had to remind them that a several things were left undone and this was a team of 3 PEOPLE who came and it STILL was not done. They seemed extremely rushed when they left and it was beyond frustrating. I decided not to use them for regular cleanings. Im thankful they came out, but the service and cleaning was wack.

The complaint I had was resolved by Jill the office manager. She gives very good customer service,read more