ALTERNATOR LEFT ME NO ALTERNATIVE I was on my way back home…read moreto WA on my road trip to Arizona on May 16, 2023, when the battery light came on in my truck. So I asked Siri on my iPhone to take me to the nearest Ford dealer. She took me to Goode Ford in Burley ID. Nick was my advisor. This was about in the middle of the day. Turns out I needed a new alternator, which was no surprise. I also had them replace the serpentine belt. They were able to complete the job on such short notice by the end of the day, though not with original Ford parts. But Nick did advise me of this and I did OK the use of aftermarket parts. AFTER 1 1/2 YEARS, AFTERMARKET ALTERNATOR + SERPENTINE S'ALLRIGH' The final bill was $943.53(BTW, they accept credit cards, but not MobilePay) as Nick told me that it was difficult to get underneath there to remove the old alternator and put the new one in. I felt OK about it, especially since I consulted a mechanically inclined friend of mine on my phone while in the waiting room. I'm sure an independent mechanic would not have charged as much. But then if my replacement alternator were to go out, I could take it to my nearest Ford dealer to get it corrected, instead of having to go all the way back to Burley Idaho. MY "TRUST ISSUE" A BUST? OR JUST? While we were talking about the final estimate of repairs, and while they were still working on my truck, I politely mentioned to the effect that I was from out of state and therefore was at their mercy re: final cost, as I was not yet comfortable with their final cost estimate. Nick politely replied that I have "trust issues," despite my mentioning that I was from out of state. This left a little something to be desired. Instead, a statement of understanding my out-of-state situation and an attempt at words that would comfortably justify the final cost in my mind would have been in order. I say this especially since I later noticed after I got it back, that the receipt showed there was road test mileage, even though the vehicle actually had fewer miles on it after I got it back than what was recorded on the "mileage out" on the receipt! (see photo) I did not however bring this up to Nick after the fact, but instead just assumed that they estimated it and went on my way. NO ALTERNATIVE UNIVERSE NECESSARY SINCE NEW ALTERNATOR STILL OK Nevertheless, because of Nick's calm carriage, (vs a demonic demeanor) and because they were able to get my vehicle out that day, and because a year and a half later, all is well with the replacement parts. I'd give this place 3 1/2 stars if I could, and would take it there again if I had to do it over again.

Avoid Goode Motors in Burley - Dishonest & Deceitful on My Idaho-to-Nevada 2018 F-150 Limited…read moreI bought a 2018 Ford F-150 Limited (109k+ miles) from Goode Motor Ford in July 2025 for delivery to Nevada. Sold as-is with only a 3-month/3k-mile goodwill warranty. They completely screwed up the titling process on this cross-state purchase, causing major delays in legally driving the vehicle. I had to get the Nevada temporary permit myself. They admitted they don't respond to the state's requests until the customer complains. Communication was terrible -- they didn't help at all and rarely responded in a timely manner. In October 2025 (while goodwill coverage was active), I reported cold-start/power loss and downshifting after putting on only about 300 miles. They dismissed it as "how all Fords run" and did nothing. The transmission failed completely shortly after. They offered only $1,000 goodwill but demanded I sign a full release. I refused! Strong Warning: Do NOT buy from Goode Motors. They are dishonest and deceitful. They botch paperwork on out-of-state deals, provide terrible communication, dismiss real mechanical issues, and offer almost nothing when big problems arise. Save yourself the headache and money -- go somewhere else. I will never buy from them again. Date: July 2025 - March 2026 Vehicle: 2018 Ford F-150 Limited

A great locally owned dealership with financing options for everyone. Their sales staff is very…read moreknowledgeable and will help you find that perfect vehicle.

From the owner: We offer the widest selection of pre-owned inventory in Southern Idaho…read more We have financing options for every type of credit situation. We offer a warranty with every vehicle sold from our dealership. We have a full staffed service department. Customer satisfaction is our number one goal!

Chris was very helpful and tried his hardest to get what i want thank you very muchread more

Bought a 2104 Outback from Goode in Burley, was told the service department had gone over the car…read moreand there were no problems. I work seasonally at Yellowstone, the car started jerking and shuddering on the way back to the park. Check engine light went on the next day. A mechanic at the Yellowstone garage checked it out, informed me that the rear wheels are not getting power, the AWD vehicle is functioning as front wheel drive only, so serious drive train issues, rear wheel bearings are shot, and cylinder one was misfiring. The Subaru dealer in Bozeman confirmed the issues, and estimated $3,000 in repairs, also warning me that the car will probably need a transmission soon. General Manager Graydon Funk offered to rebate $1,500, now he won't return phone calls or emails. Worst experience with a business of my life, and I'm 65.

******This is by far the worst and dishonest dealership in the entire nation********…read more I saw an advertised used Sprinter Van online, called in and spoke with a salesman named Rey Vega. After some few back n forth, we agreed on price sight unseen thinking that the sales person would disclose everything wrong with the van. By the way, the only reason i looked at that Van is because the color matches my fleet, that was it. I asked Rey Vega to drive the van, look over it and disclose any thing wrong. Found out , he never did. Long story short.. Vehicle was delivered after some 2 weeks , found out that the vans emission has been deleted. They sold me a DELETED VAN which is illegal under the federal Clean Air Act. Tampering with or removing emissions equipment (like DPF, EGR, or SCR), and recent EPA rules mean that even with proposed deregulations, this remains a federal crime. No disclosure whatsoever. That's one. Secondly, the complete REAR END ASSEMBLY of the van is gone. Sales man Rey Vega got me to speak to MOSES MEDINA who was soo rude, he was straight out spilling thrash, very condescending, very dishonest and i decided not to talk to him further. As at today the 13th day of May, the van i bought from this dealership on 2nd of February 2026 is still at the shop. I sent pictures of everything to the Sales man who admitted in his messages that he was clueless. I would be surprised to see anyone reach out to me but i am currently making consultations on my option and to put this out here for other buyers. Stay away from this place and take your business elsewhere. READ THE REVIEWS!!!!! . A DISHONEST BUNCH

I had one of the worst vehicle purchasing experiences of my life with Young Automotive Group…read more I purchased a 2024 Ram 3500 for over $72,000, and the entire process, from payment to delivery, was disorganized, poorly communicated, and ultimately unacceptable. I mailed payment on January 30th. The dealership received it February 9th. Paperwork was completed and returned by February 13th, and I was told everything was good to go. What followed was weeks of delays, unclear timelines, and constant follow-ups on my end just to get basic updates. Delivery was a mess. I was given incorrect timelines, no clear communication, and my wife was left coordinating a late-night handoff around 9PM with two young children after multiple delays and missed calls from the transporter. We were also never clearly told that the transport company would not be taking the trade-in at the same time. When the truck finally arrived, there was no paperwork included as promised. I had to follow up days later just to get it emailed. Then came the most serious issue. The truck failed Maryland state inspection almost immediately due to a cut in the tire sidewall that had been covered with rubber tape and transmission fluid leak. I was explicitly told before purchasing that the transmission issues had been resolved with a replacement. That was clearly not the case. Despite all of this, I was forced to pay out of pocket to replace a damaged tire that should never have passed any inspection, let alone been sold on a $72,000 truck. I also made my first payment on this vehicle before I even had it in my possession. I escalated this to executive leadership, including the President and Vice President, and received no response. At the end of the day, I paid a premium price for what should have been a smooth, professional transaction. Instead, I dealt with poor communication, questionable vehicle condition, and zero accountability. Buyers beware, this experience was unacceptable from start to finish.

From beginning to end I had a fantastic experience with Kim Hansen Chevrolet's service department…read more I brought in my Chevy Silverado EV to replace a cracked tail light. They acquired the part at a reasonable price (user error was understandably not covered by the warranty), scheduled me quickly and had me in and out in a jiffy. The waiting room was very nice as well. All interactions were friendly and professional. Thank you all for making me feel so well taken care of.

Unless you like to be called a D&$k and an A-hole I wouldn't recommend brining your vehicle to the…read moreKim Hansen service department. If I could give zero stars I would but that is not an option. We took our vehicle to their service department for a 1 hour job that turned into a 3 day ordeal. This is AFTER we as the customers gathered all the parts that we had been instructed to by their service department because buying parts from the dealership is triple what you will pay for them from a GM certified warehouse. Long story short the service tech was incompetent, the job ended up costing more than double the original quote, and the job took 2 days longer than was quoted. By the end of the job a member of the service department called my husband several vulgar names and was beyond rude. We will be taking our business elsewhere and recommend others do too.