First, I want to say that the esthetician who owns this business is a very kind and lovely lady…read more The customer service was in no way the problem. I came in with a huge breakout over my chin and told her that it was happening due to my retinol treatment. She advised me to stop the retinol (which is the opposite of the advice I had been given since my skin is likely purging from it but will stop once it runs its course). During the treatment I never felt her cleanse my skin (which she insisted that she did) or apply serums or creams, I felt barely anything go on and only light touches from her. She never told me what she was putting on my skin. To my horror, at the end she advised that I use neosporin on my acne and do honey masks. Both of which are not advised by anything you see online. I had to rush home to wash my skin in fear that the neosporin would start to do damage immediately. She offered to have my come back for free to do extractions but I will not return, to say the least. I am sure that this woman provides adequate facials to those with normal skin but I would never advise someone with serious acne seeing her.

Elena provided wonderful facial service. It was my first appt w her and will definitely be back.read more

Amazing people love the vibe the person who did the wax for me was really sweet place was easy to…read morefind

Have had two great massages from Marissa. She listens to me concerns and areas that need…read moreconcentration. And uses a warm neck pillow which really helps the muscles for the massage. It's nice and peaceful with light music and a wave noise. I'd recommend to anyone.

Over priced acupuncture and constant money grab. All they care about is getting your insurance…read moremoney and then more of it. Service was mediocre

The massage they provide is relaxing but I have always had trouble with billing. I had bought this…read moregift card and package online. They have gotten confused every single time. I once had the manager call me and confirm the remaining balance of my gift card. They have multiple vendors underneath them which causes this confusion. The website package only applies to some of their vendors. When you schedule a appointment check to make sure it's the correct vendor. Rating Reasoning: +1 Excellent location and parking +1 Massage Service +0.5 Interior/atmosphere

I've been going here for a few months once a week for electro acupuncture, wet cupping and some…read moremassage. Mostly electro acupuncture. I definitely notice benefits from going here and there are a lot of veteran clients that go here. If you're a veteran like myself that suffers from chronic pain type issues I highly recommend trying this place out! If you're service connected disabled it's also possible that the VA will pay for you to go here.

Excellent service, very personable and professional. I left feeling totally refreshed and relaxed…read more I rarely get massages, but I would go back to April again and again.

Service is happy ending period. Mia was rude when I asked about hot stone massage, and deep tissue…read morefor my back. I don't think I was her usual type of customer. The vibe is dark and gross and feels undercover

I saw someone responded with a standard AI response message. I really wanted to give this business…read moreanother try. It is very close to where I live and I like to support new small businesses in the area. I never got a response so I tried again. Even worse. I don't know how or why this place even opened. Dont go. Don't even think about it. You will be disrespected and ripped off. I can't believe I gave them the benefit of the doubt. No one could communicate (except on thier phones for anything other than thier customer). Very very rude. If you don't tip thier expected and demanded amount expect to be quickly ushered out. Yikes!!! Business will be gone shortly. I was hoping the owner/manager would call or email and try and make things right. Crickets. Unfortunate because I gave them the benefit of the doubt. I can still be reached at norms@sullys.me

I would give - star if I can. From the phone call they already messed up the schedule coming at 7pm…read morefor an hour and the lady looked at me weirdly saying she only got 30 minutes for me. I had to called back the number I called and asked what happened? Finally she said she got me a room. And sorry saying there another customer coming. Never I ever see any customers come in when I was there for my hour. Everything is ok until.... She told me to tip $30 for $70 service which is acceptable if she's good. There are no blanket. Nothing to cover you just a thin towel can't even cover your body. And demanding with a mean voice for tip telling me how much is to tip is very RUDE. I have never see or been through any service like this. So 0 star or negative if I can.

Clean and offer good massage always. super relaxing music . It solved my shoulder and neck…read moreproblems. There are also have hot stones and regular shower

Very good massage. The masseuse knew what she was doing. Just the perfect amount of pressure and…read morefocused on my knots in my shoulders and neck.

I use massages and acupuncture for therapy on my upper body. Qiu Spa has been an excellent choice…read moreand the little Chinese woman Linda always treats my sessions with care and professionalism. I definitely recommend their services.

This review is specifically about my experience as a trans femme here. I was unsure about coming…read morehere initially, after reading about places like Olympus Spa denying entrance to transgender women. I dress and present feminine, but am visibly AMAB. When I came in with my friend, who is a cis woman, they gave us both the pink sets of clothes and directed us to the womens side without asking or saying a word. Nobody bothered me while i was in the womens locker room and soaking pools, and everyone i encountered was friendly or neutral. The sauna and soaking tubs were wonderful, and overall, this was a great experience.

I used to love coming here, but quality has gone downhill. The guy at the front desk was sleeping…read moreand only spoke when telling me to pay. My body scrub package didn't include some features that it used to include like hair wash and cucumber facial. I asked the lady who barely spoke English and she pointed to the showers for shampoo and conditioner. Overall, minus some services, my body scrub was still good. My skin is silky smooth. As for the restaurant, it's Russian. So don't expect any Korean food like it used to

I had a 90 minute massage and it was great! She really worked on my back and hip areas. So relaxed…read morewhen I left. Very price competitive also! Good value for the money

If you have tome best place a message, in town really friendly staff very clean. I come from a…read moredistance because the staff here are amazing

There wasn't a sign outside but it's located inside the Bella beauty nail spa. Just look for the…read morenumber 146 and go right in! When you go in it's a nail place but then the ladies will take you into a galaxy feeling room with 2 beds where you will have the most relaxing experience! Some places will say an hour and you only get 50 mins etc but here you really get what the title tells you It was an hour of comfort- facial, face mask, shoulder massage, head massage, scalp massage- and at the end when it's all done and your hair is blow dried (while laying down) they so like a thumping massage thing on your arms and back and I just wanted it to last forever! The ladies are super nice and it was such a great experience! Definitely recommend especially since it's usually hard to find any "luxury" treatment like this in Kent area!

I paid for a treatment with blow dry service at the end. She only dried the top half of my head and…read moreafter drying, she applied so much product that I left with half wet hair, and super oily roots. Very disappointed since in wanted to leave with fresh, clean, blow dried hair that I could keep for a few days.