I called the phone number listed in Matt's Appliances website, but it went directly into a voice…read moremail and the voice mail is not setup yet. Can the store associate gives me a call? My number is 409-225-8510. I called two times. Thank you

From the owner: We Sell New and Used Appliances. New Appliances: Come with a…read more1-Year Manufacturer Warranty. Used Appliances: Backed by our 60- or 90-Day In-Store Warranty. Reliable Repairs & Service * In-Shop Repairs: Let our skilled technicians bring your appliances back to life. * House Calls: We'll come to you for convenient, stress-free service. Customer Service Is Our Specialty Our friendly and knowledgeable staff is here to help you every step of the way. Your comfort and satisfaction are always our top priorities. Visit Us Today. * 2600 Common Street, Lake Charles, LA * 314 E Shankland Ave, Jennings, LA Whether you're shopping for a new appliance or need a repair, we're here to make it easy for you. Stop by and see us today.

Dryer went out last night. No heat. It's a Speedqueen so it's hard to find someone to repair it. In…read morefact I started looking for a replacement. Called 3-4 other appliance repair places with either no response or won't work on it. Called them and they told me they work on all brands. Sent out a technician right after lunch. He checked it out and told us the problem and what it would cost. Very fair price. Repaired in about an hour. Told us the cause and what we can do to prevent it from happening again. Definitely would be the first place I would contact for any appliance repair

was recommend by a friend and was so glad i listened! The technician Koby came out to fix my washer…read moreand was very efficient and friendly. Compared to other companies i was speaking with before i was very pleased with their prices, will be a loyal customer :)

We have used Mitch Romero's several times for various appliance problems and have been both pleased…read moreand impressed by their services. This is a very well-run business; I can't imagine it being rated "two-star". Our home is rather rural, although only 10 miles from a metro area of some 450,000, but some services charge exorbitant "road service fees" to just come over. We have tried others, but their service polices put even regular customers at the back of their list, even for acute refrigeration failures. Mitch has good response times, gives plain-talk quotes, offers alternatives, and sends workers who know their stuff, are polite, neat & clean. One caveat: If you do have to go to this business location, please put the address in your navigator first. It is just North of the Village of Meaux, Louisiana. Go to Meaux, LA, then go the very short distance, a few blocks, to Mitch Romero's. Rick

We used Mitch Romero as requested by our Lowes Protect. They worked on our icemaker for 4 months…read moreand then decided it was irrrepairable because it was damaged in our move. We moved almost a year ago and the unit worked perfect for 8 months before the icemaker went out. They reported to Lowes that the unit was damaged and our claim was denied and we are out a refrigerator! Thank you Mitch Romero Appliance!

Matt's Appliances in Lake Charles is amazing! The customer service is exceptional, and their…read moreselection of new and used appliances is impressive. I found exactly what I needed at a great price. Highly recommend!

the service was excellent. as soon as I pulled in someone was outside to help me find what I need…read more the prices are reasonable the people are friendly just a great atmosphere I will d be going back for anything else I need in the future