Incredible company and team. We've been using YDS for a few years now, and they're always great. A few things we love: - Genuine care for your pets - A mobile app: it has a little bit of a learning curve, but once you get the hang of it, booking services, checking up on your pets via daily updates w/ pictures and status reports, etc. becomes a breeze - Affordable / reasonable pricing - Options for bringing in your mail, watering your plants, etc - just a whole lot of ways their team is prepared to take care of your home (and your pets) while you're gone read more

Sara walked our dogs for us while we were out of town over Thanksgiving. I could tell our two labs were immediately comfortable with her at the meet and greet. She also gave me tremendous peace of mind that she could handle our two 60lb beasts who are very poorly leash trained. YDS was so easy and accommodating to work with - working around my hectic schedule to make a meet and greet work in the tiny window I had open and also being very available for key drop off and pick up. We also got a note after both walks talking about how the dogs did. We look forward to giving Sara a call the next time we're out of town! read more

YDS has always been fantastic. My only complaint is that we sometimes don't get assigned the same sitter and have to do meet & greets with new sitters-- if there are multiple sitters assigned to our schedule extra tips can also be an added expense to the cost of the service. YDS has always taken great care of our companion animals and each of our sitters have been wonderful. They always treat our fur kids like their very own and when we return from a trip our pets act like we were never gone. The sitters always take the time to give them one on one time, lots of snuggles and treats. I believe they actually look forward to the pet sits since it's kind of like a mini vacation for them with all of the special treatment! YDS is definitely the best pet sitting service in the area. I've been using them since late 2011 and they are the only petsitting small business that I trust with my furry babies. read more

We've been using YDS for a little less than a year now and I'm so impressed with the company. Colleen and her staff are responsive and it's clear they care about your furbaby. Our shar pei/pug mix absolutely LOVES his walker Ashley. She leaves such wonderful notes for us everyday. It's nice to know our pup is in capable hands while we're away at work. Thanks YDS! read more

I was a huge fan of one of their dog walkers, Lee. He was friendly and our dog got along well with him. His daily notes would describe our dog habits/quirks that we observe on a day to day basis, which made me feel comfortable he was being honest. I've had dog walkers that would leave notes about things I've never observed in my dog, which makes me question their honesty. I never had that issue with Lee. In terms of the company, I felt really overwhelmed by the constant communication and emails. While I understand they are trying to outstanding service, it was a bit much at times. They're great, organized, etc. However, they are not as flexible on a day to day basis, so it wasn't as easy to add/cancel service for someone who works a flex schedule. read more

I found YDS after I broke my leg and couldn't walk my dog. They get five stars, because they not only know their stuff when it comes to dealing with large dogs, but they also take the time to follow the owner's instructions. I've got a dog who has some health problems, and also can't greet other dogs on leash. They took the time to listen to my concerns and meet my dog ahead of time, so he had a chance to get to know his walker. Best of all, my dog is exhausted when he gets back from his walks. YDS has always been professional, they take good care of our dogs, and the notes they leave about how the dogs did are great. read more

I don't actually know what we'd do without Your Dog Smiles. Our guy is finicky, but this time, he really warmed up to Ashley. He comes with a lot of instructions, and Ashley followed them to the letter, respecting all directions we'd left her. Her notes were thorough, she texted when we needed to her, and most important, Fergus was REALLY happy. read more

We've been using YDS since our puppy was 8 weeks old. We have a sitter come twice a week for 30 minute midday visits. She's 5 months now and we are pleased with the service. I chose YDS because they're local to our area and because of the good reviews I read here on yelp. The on-line scheduling system is easy to use. The staff are always friendly. The sitter, Melissa, leaves detailed notes and is always mindful of things around the house. Toys, leash, etc are neatly put away and the foyer is swept if any dirt or leaves are tracked inside. Our puppy is always happy when we get home, which gives me great peace of mind. I would recommend YDS to anyone looking for a reliable, trustworthy service. The cost is reasonable and I think you get what you pay for. We pay $20 for each 30-minute visit, which at twice a week comes out to $160/month plus tips. If money grew on trees I would increase the number of visits but again I think the price is reasonable. read more

If you are looking for someone to care for your family member, these are the folks you can rely on. Through thick and thin. They are flexible and reliable. True additions to your family. Can't say enough good things about them, and have absolutely zero bad things to say. Colleen, Maria, and Maggie (and everyone else we've encountered or not) make Your Dog Smiles so special. They have been a part of our lives for almost two years. Charlie, who just passed, was in love with each and every one them. Maggie, Charlie's walker from almost the beginning, felt every bit a part of his life -- as if he were hers. Four days a week before and after the birth of her beautiful baby girl, Maggie and Charlie hung out in the rain, sleet, snow, heat, and gorgeous days. Through good times and bad. Thank you so much for being a special part of Charlie's life, and ours! Maria is the most responsive and helpful person I know. I recently screwed up a weekend schedule, and she stopped what she was doing on a Sunday to check in on Charlie and the kitties. No hesitation. Wanted to help in any way she could. She did that and much more, and in so many instances that I could spend an hour writing about it. Thank you so much for being there every time I needed you! Colleen, is an amazing owner of this loving and caring institution. She hires, retains, and cares for proven pet lovers. That is no easy task. You keep doing what you are doing, because it's working! Comforted to know that Your Dog Smiles will still be in our lives caring for our crazy kitties while we are away. Love you all! read more

We couldn't be more pleased with Your Dog Smiles. We hired YDS during a busy week for daily 30-minute walks with our high-energy lab, Daisy. From the initial home visit we had with Lee, we immediately had peace of mind that our pup would be well-cared for. Daisy was extremely comfortable with Lee and seemed well exercised and happy after work. He left a daily note describing the visit, which usually left us laughing at the way he described Daisy's antics. I highly recommend. FYI: We live in Herndon. read more

We have no complaints about YDS. We signed up in November 2012 to set up pet-sitting for our dog and two cats. The process was easy, but involved enough steps (a home visit and some paperwork) to make us feel comfortable that YDS takes its job very seriously. Since November, we've used YDS several times, at least once at very short notice (as in, one day between requesting service and service beginning). We've never had a problem lining up a sitter, regardless of the amount of notice we give. Usually Jamie looks after our critters. She's absolutely great. She sends us texts and pictures throughout, letting us know that they're ok. She also leaves detailed notes. We always come back to a clean litter box, full food bowls, and relaxed pets. We also love the reasonable rates and easy online scheduling system. I highly recommend YDS if you're looking for pet sitting in the Reston/Herndon area. read more

Great walkers, TERRIBLE OWNER-- I have been using YDS for a few months now. The huge plus side is that the walkers are FANTASTIC. As far as management goes-- steer clear at all costs. I've actually never been treated so poorly by a customer service "professional" as I was treated by Colleen Flanagan. I asked that she not return my call because I didn't want to interact with her any longer and she said "well I'm the owner. If you don't like me as a person then this may not be a good fit." I made this request because I had just spent 20 minutes being disgusted by her crude attempts at conflict resolution. Just be prepared to deal with an overly emotional and unprofessional business owner. Otherwise the dog care has always been good. read more

Absolutely wonderful service. I am so glad that they left a flyer with my apartment complex 3 years ago when I needed a cat sitter. They took fantastic care of my Imp before he passed, but the care they've shown with my new kitten is amazing. I had major surgery, and wound up being readmitted to the hospital. After I was discharged, I had nobody in my home regularly to help me, but couldn't bend over which meant I couldn't get to the food dish or the water dish, and forget the litter box! From the beginning, YDS was coming daily to feed and water Mango, and also to play with him. This was very important because between my absence for the hospital stays and the person who had been here taking care of me, Mango was very unhappy. He was extremely skittish and hyper; he went back to his baby kitten behaviors of biting everything that moved. But Ashley and Sara worked through it with him, and he's getting over this now. The pet sitters also did some little things I couldn't do, like helping get the trash out to the dumpster because I couldn't carry it. They've continued to come as I slowly got better, and still come once a month to help with the litter box since I cannot get low enough to change it yet. I'm almost sorry to have bought a house because Mango's pet sitter Sara does not work in our new location. At least YDS serves the area, since I still need help with the litter box (and will for the foreseeable future). I rarely give 5-star reviews, but they really deserve them! read more

I have used Your Dog Smiles on and off (as I have needed) since their inception. The owner and staff are courteous, kind, helpful and very committed. I can tell through their interactions with my pets that animals' needs are a top priority. My older pug lost a nail while I was away and not only did they notify me right away, but the walker AND the owner tended to him and took him to a groomer to have a cap put on. They always leave detailed notes and contact me if anything seems out of the ordinary. I have recommended their service to many of my friends. Your Dog Smiles goes above and beyond just pet sitting. They truly care about your pets as they would their very own. read more

Sara Hammer and the team at YDS are very attentive and loves what they do! I left Mickey in good hands when I went on extended vacation for 5 weeks. They are very communicative about the services and what's going on with your dog. The dog walkers left me notes about Mickey's walks. They always let you know when there's an issue with weather or lateness right away! The billing method is easy and convenient. I fully recommend YDS for daily services or dog-sitting. read more

I have found their services to be well above my expectations. The process of setting up the initial services was in-depth and every following service has been really easy to schedule. The prices are reasonable, but the service is above and beyond. We had used their cat sitting services. Over the holidays, our return flight was delayed so we weren't able to make it home on time. I was able to call on a Sunday night and they were able to take care of our cats for an additional 2 days without issue. They were a life saver! I can't say enough good things. read more

I have used YOUR DOG SMILES for three years, for both daily walks and over night stays for my extended vacations. I do NOT trust my dogs with many people, and my dogs (one is a 17yr old Husky) have been happy and have had no issues upon my return. I've used other pet sitting services in the past, one put the Haulti on my Husky and almost choked him, thank God I got home in time before he got more tangled up. At YDS each sitter has been professional and any questions or concerns they may have with my dogs, they have contacted me in a timely manner. I cannot stress the amount of confidence I have in YDS and I certainly can't tell you how nice it is to go on vacation and not worry about your furry loved ones. I always recommend them to friends for their pet sitting / dog walking services. read more

I am really pleased with Your Dog Smiles. Brooklyn loves Sarah, his walker and she is really great with him. No matter rain, shine, blizzard, heat wave, monsoon...she's walking him for the full time I contracted. I would highly recommend this service! read more

Wonderful service, Riley loves his "girlfriend" who comes to walk him daily. We moved from a house with a large fenced yard to a smallish apartment temporarily and I don't know what we would do with Your Dog Smiles! I know that Ri gets a good walk every day, no matter what the weather is like. read more

YDS has looked after our two cats several times now. We love the service! Colleen is always prompt with replies to any concerns and has seen to it that our requests have been carried out while we're away. It's always nice having someone you can trust caring for your pets in your home! read more

We've been using Your Dog Smiles to walk our dog every weekday for the last 6 months. While the dog walker has turned over a few times they've consistently shown up and left us a note afterward. Our goldendoodle is still a pup so we wanted to make sure he got some exercise in during the day. All the walkers have seemed nice when we've met them and our dog is there when we return (as are our things) so that's a bonus. Reasonably priced. No complaints. read more

I needed someone to watch the dog with only a day or two notice, I found YDS via yelp and they really came through! Everyone on the phone was helpful, friendly and very responsive through a situation that wasn't ideal (i'll be honest, I was being a bit of a pain as I couldn't get paperwork back to them quickly and was sometimes wrong because I was rushing, etc). We got the service set up quickly and without a hitch. They sent over Shawna, who my dog instantly liked (and, seriously, it takes my dog some time to warm up to just about anyone, so this was fantastic). Shawna was responsive and communicative, overall I am extremely happy! If I had any complaints, they were extremely minor (wouldn't mind if it was a bit cheaper, but they are very competitive with other similar services, I looked thoroughly; also the paperwork was a bit hefty, but I appreciate the due diligence on their part)... so actually overall, no real complaints. I highly recommend. read more

As a vendor who works with this company on a monthly basis,it's great to have client as "Your Dog Smiles" who is passionate about her client's pets,and treats all of them "like her own",to make sure they get the exercise,love and attention they need before the owners get home to them.Thank you for opportunity to work with your company! read more

Wonderful staff - so caring. Management was absolutely great to work with and actually saved us money by suggesting a different package that ended up working out much better for our needs! Used this service for 3 years for my dog - 20 minute walks during the day while I was at work. The online portal was fabulous and easy to use. Very affordable and well worth it. Highly recommend. read more

We definitely love YDSPS! They have been reliable, treat our animals great, and even saved us during an emergency or two... If you're looking for professional pet care you can count on, you've found them. We've tried a couple other pet sitting services in the area and what makes this place stand out is their organization, and professionalism. read more

We've been using YDS for a couple years now, and we still love them! We just moved and our new walker spoils my pups with love and attention! Big shout out to our walker Karen! Cleo and Cody love when you come over. I came home to two tired and happy pups! Thanks so much YDS! read more

Requests are answered promptly and efficiently. I have found their service to be thorough and compassionate - clearly, animal lovers work here. My dogs seem calm and happy whenever we return. I am very thankful to have found YDS. Amelia, Rooney, and Marlee LOVE Marta! :) read more

We have been using YDS for almost 10 years. Besides being incredibly reliable with very low turnover, the caregivers so obviously love animals. Our daily walker, Chris, is our dog's best buddy. I am occasionally home when he arrives and our dog is jumping for joy to go on his walk. I also love that I get notified when they are there, the walk route and even pictures! (Marly always takes the best pictures of our boy!) Colleen and her team at Your Dog Smiles is the only service we will use. read more

We've used these guys for over a year. They have been available last minute, always leave a nice note, have always been dependable

I used Your Dog Smiles when I went out of town for a week to take care of my 2 dogs, 2 cats (one is insulin dependent), bird and fish. They did a FANTASTIC job! Left detailed notes about each visit and texted me everyday to let me know everyone was doing well. I will definitely use them again!! Colleen and Nicole are amazing!! read more

We had a great experience using this service for the first time this month. We were away for a week, and were nervous about having a service come to the home and watch our rabbits. Your Dog Smiles was calm, professional, friendly and made the entire experience perfect. I would highly recommend their pet sitting service, and would not hesitate to use them again in the future. Our rabbits were cared for in the exact manner we requested; journals were updated and emails were sent each day for our review; and our sitter was very good about making us feel comfortable and confident in our choice to go with Your Dog Smiles. read more

Your Dog Smiles has been there for me! Writing this review has taken me a few days because I kept getting teary eyed. I am so sad (and I am sure my pup is sad) to be leaving YDS after 5 years. I started using the service intermittently for my own dog or adding in cat service and adding my daughters 2 dogs/1 cat when we would go out of town. Two and a half years ago, I started using the service everyday. Ashley cared for my pup, who has epilepsy, as if he were her own. She knew what to watch for, also having a dog with epilepsy. I loved reading her notes about their walks. The new text notes tell me exactly what time she's been to my house, so I can decide if I want to run an errand after work. One instance stands out in my mind. Both family members were out of town (YDS and been coming to care for my pup) and my daughter's plane was delayed. I made a frantic call to YDS to get additional coverage for that afternoon only (one visit). I had to leave a message. I guess my message wasn't clear about the timing of my daughter's delay and the office quickly called back to say they could go at the moment's notice and to make sure all of the dog's needs were going to be met - that the dog should be seen more than once in a day if I was out of town. I explained that someone would be arriving later that day. They care. read more

excellent pet care service. reasonably priced, excellent communication. our dog loves his walker. also takes care of our cat while we're on vacation. read more

Your Dog Smiles has been providing a walker for my dog for over a year now and both my pet and I are really pleased. The owner and employees really care about the pets, the prices are reasonable, and the service is dependable. I highly recommend this company. read more

We had YDS walk our dogs for years, until we moved. LOVE them. Reliable and so loving to the pets. I felt like everyday they went out of their way to walk the dogs a little extra. Always reported anything that might be going on with the dogs and even worked with us when one became sick (epileptic). YDS is heavensent, very fairly priced, and trustworthy. read more

We had a great first pet sitting experience with Your Dog Smiles. Within a few days, they were able to set us up with a new account and meet our dog. Our dog is elderly and requires special attention. Shawna and Sara took great care of her for us and kept us informed. Everyone at YDS was very helpful and friendly throughout the whole process. I would definitely use their services again and recommend them to everyone! read more

Great personalized service - I've been using YDS for almost 3 years. They're always great with all of my pups, whether it's mine, a dog I'm pet sitting for or one of my many fosters. They are always able to accomodate my different dogs and their individual personalities. I always get such colorful and loving notes regarding them when I get home. I feel great when I have to work long hours that someone will come to exercise and really care for the animals in my house. read more

Your dog smiles provides great service. The owner and her team are thorough, flexible, and really invested in the care of our pets. They provide updates as often as you would like and always leave notes from their visits. read more

We just used YDS for dog sitting services while we were away on vacation for a week, and we were so pleased with them. We used to board our dog when we went away, but he has since suffered a back injury, so we wanted to keep him in the comfort of his own home. Our sitter, Arlen, did a great job of writing us notes recapping each visit, and our dog seemed so much more at ease when we returned than when we would pick him up from the kennel. The YDS staff were very professional, responsive, and helpful, and I would definitely recommend them to anyone looking for this type of service. read more

I emailed and left voicemails for Your Dog Smiles Pet Services and each time did not get a response or their response was follow-up questions asking for information that I had previously already provided. I can't expect someone to take care of my dog if they can't return my voicemails/emails. read more