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    Your Fireplace Man

    5.0 (1 review)
    Open 9:00 am - 4:00 pm

    Services - Your Fireplace Man

    Fireplace cleaning

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    1 year ago

    Good Communication and great service. Highly recommend for all your gas fireplace needs.

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    The Fireplace People

    The Fireplace People

    (26 reviews)

    As the four star rating indicates, we can recommend The Fireplace People to those looking to…read morepurchase a freestanding stove. The crew in Mamora are friendly and knowledgeable. The chimney company associated with The Fireplace People and The Fireplace People installers were extremely professional and did an excellent job installing our unit. I am writing this somewhat lengthy review in the hopes that those purchasing a stove from this business will avoid a couple of the pitfalls that we experienced. 1. Timing and coordination: The propane stove that we ordered was to replace an older propane stove that was literally on its last legs. We ordered the new stove, a Hearthstone Champlain, on January 2 but it wasn't installed until March 15. While The Fireplace People have you use 'their' chimney guy and they have their own installation crew, they coordinate in a less than optimum way. The chimney company schedules its work and, once completed, notifies The Fireplace People who then put it on their schedule. In our case, this led to a 3 week delay in the installation. In addition, the opening to the chimney was not what the installers expected when they arrived to complete their work, so they had to go pick up extra items before they could begin their installation. I would encourage you to have The Fireplace People schedule their installation when the chimney work is scheduled, not when it is completed. 2. Misunderstandings over optional equipment: We were surprised to find out after the installation, that the unit did not come with a remote control even though the brochure The Fireplace People provided us with states clearly that the Champlain stove includes a remote control and that it's the blower which is optional. A remote is also listed under the brochure's Features and Benefits and on the back of the brochure it states that "All of Hearthstone's gas products are remote control operated." We found out that we purchased a Champlain 3 and that only a Champlain 2 comes with a remote. We weren't even aware that there were different Champlain models. You need to be sure to communicate clearly about options and confirm in writing what is and is not included. I want to emphasize that when I spoke with John at The Fireplace People he apologized for the misunderstanding and agreed to provide the remote at no extra cost even though he the model we ordered only included the remote as an option. This was more than fair and just what one would expect from a reputable company.

    Adam & Gil were awesome in doing a service call.They were courteous, knowledgeable & treated my…read morehome with respect.They called when on there way.Could not ask for a better pair.A 5 star review from a fastidious customer.Angelo Palmieri

    First Choice Gas Services

    First Choice Gas Services

    (3 reviews)

    We had "First Choice" gas services come to our house to clean and check our gas fireplace. Our…read moreblower wasn't working and we couldn't get the glass door back on after trying to clean the unit ourselves. We called several places and decided to use First Choice because the gentleman who answered the phone was polite, pleasant, and knowledgeable. His name is Mike and I would recommend asking for him. He completely cleaned the unit with a vacuum and brush. He was able to get the blower working as well. He made the glass look like new and realigned the logs and embers for maximum effect. The price was reasonable. I would recommend getting your fireplace cleaned and safety-checked routinely. This company is outstanding!

    Professional! Courtious, clean and knowledgeable. We called Mike to replace our old gas fireplace…read moreand he was very helpful in choosing the right one for our house. Even the county inspectors commented on how good a job he did installing the unit. He laid tarps frome the front door to the work site and vacuumed up all around when he finished. He told us all about all of the details and safety devices on our new unit, and answered all of our questions. He was always available by phone, answering most of the time or calling back within hours. We now have a nice fireplace that works well instead of an old, black box in the wall that we were afraid to even light up. I would recommend Mike and his company to anyone.

    Your Fireplace Man - fireplace - Updated June 2026

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