From the owner I spoke with on the phone to the gentlemen who came out to give me an estimate, were professional and knowledgeable. They even went back up to the chimney flashing and put down caulk for me as it was about to downpour. Highly recommend this business!! read more

Hello everyone Action Chimney/Julie was amazing in response time. We setup a free estimate. I thought that my roof was leaking. Julie sent over Anthony to inspect and to my surprise not only did I need a new roof. I also need brick point. That was were the rain was entering my house. Anthony took me outside and showed me everything that needed to be repaired. ( Clearly ). They kept their promise and kept me informed. They are honest people and I love that. The work is/was well done. I love it. I'm at peace. Thanks Julie and family/workers. It's so hard to find honest workers. read more

Action Chimney & Home Improvement - Me enjoying my rain free house - Chimney Sweeps Near Me

If I could give Action Chimney & Home Improvements 10 stars, I would! I originally called them because I had a leak in my chimney that was causing water to drip into my fireplace. From the very first interaction, they were professional, knowledgeable, and incredibly kind. They even worked with my budget and lowered the total cost of the job when I couldn't afford the full quote. That kind of understanding is RARE. Julie, the owner, is an absolute gem. She genuinely cares about her customers and goes above and beyond every time. I've now hired them for FOUR different jobs: 1. Fixed my leaking chimney 2. Power washed my entire house 3. Installed a 20x20 concrete patio in my backyard 4. Resurfaced my asphalt driveway (and came back a YEAR later to apply sealcoat for extra protection!) They even let me pay for the driveway in three installments since I couldn't afford it all at once. Seriously--who does that anymore? What impressed me most (besides the amazing quality of work) was how consistently they communicated with me throughout every project. No guesswork, no stress--just clear updates, honest work, and beautiful results. You can tell this team truly cares about doing right by their customers. They take pride in their work and it shows. If you're looking for contractors you can trust--who will show up, do an excellent job, and treat you like family--call Action Chimney & Home Improvements. You will not be disappointed. Thank you again Julie and team--you've earned a customer for life! read more

Update based on the contractor's ethically challenged response to my review: Pay attention to how they respond to negative reviews. Notice a theme? Most of it does not merit a response, but I will say the following-- Just look at the before picture and the after pictures I posted. My entire house, including the basement, had been fully renovated before they got to it. The basement was in poor condition *after* their work--not before. I would be shocked if their latest review was a real customer. Also, they were under a Yelp guarantee at the time. The Yelp Guarantee coverage gave me the maximum refund allowed. Do you really want to risk any part of your home looking like the after pictures? Would you want them returning to your home to "trouble-shoot," especially after several visit that left your basement looking worse each time? Save yourself the trouble. read more

See all

I would like to give them a more detailed review, but they failed to show up or even call on Monday, September 29 for my scheduled chimney cleaning. Very disappointing, my time is valuable too. Tom Sweeney read more

They were responsive to our request for inspection and very reasonable in price. We have used them twice now.

(2/2) full. Ironically, I was told that Rich was in the hospital and could not be available to discuss installing a new damper plate, what I wanted all along. Julie (wife who handles finances) also said that the work truck had broke down, which has my property in it. I was told to wait until he is healthy to address the situation. Instead, Craig came out (Tuesday) to do the sealing that was previously missed. I had to again, double check their work in order to have everything in the contract addressed. I am traumatized from the soot throughout my entire basement so I preemptively covered all of my belongings with furniture blankets in advance. I point out the mess left in the utility closet and he says he has no equipment to clean and offers to use our household products. After this, my partner decided to call in another company for a second opinion (same day, Tuesday) in order to identify these issues and inform us of the problems. They stated that they never saw anything like it in all of their years of the profession. The repointing of the firebox still showed obvious gaps and cracks which had not been addressed. There is no way they are CSIA certified. This was the final straw, we had a vacation already planned months in advance and could not give this company the time on their schedule let alone trust them. I demanded my money back from Julie but was met with friction. She said she had no problem returning the money and want to keep her clients happy, wrong. She said that she had the money held in the account but then switched and said it was spent on materials. This exchange went on for hours all the while, my partner and I have full time jobs to complete. We cannot take off work repeatedly to accommodate this company's "fixes" in order to hold our funds. Repeatedly I had to ask over and over for a refund of my money until the job was complete to my standard. I got excuse after excuse and there was zero good explanation for why my funds were not returned in the interim. I was told to wait until the job was done, even though I had already paid in full. It took hours of back and forth to only receive $1,000 back and being told to keep $500 to mitigate the situation. That is not good enough. We had to further wait until they were ready to return our calls to have them address the issues at hand and did not pay the remaining funds. They refused to provide a typed contract and used the "additional work" as justification for not upholding their end of the deal of the contract and not taking responsibility for the mess created. We contacted Yelp and are in the process of receiving up to $2,500 back and may be pending a case in small claims court if unsatisfied. **These opinions are mine and mine only, I do not represent any organization** Being an active duty service member and graduate of the United States Military Academy at West Point, I am about as honest as they come. My values involve that of honor, not lying, not stealing, not cheating. Action Chimney and Home Improvement LLC failed to uphold any of that. They lied to me repeatedly about the work completed and being able to receive a refund, they stole my personal property and failed to return it when inquired despite their promises to, and they cheated by cutting corners and leaving me to fill in the missing pieces. It can happen to you. I've had to request time from my own job to triple check their work afterwards, not have it completed to standard in a timely manner, clean up after them, and did not receive all of my property back. This is ridiculous, there are so many red flags with this company. Do not invite these people into your home! Long story short, if you want a company to come in and do unprofessional work and have to find out for yourself, destroy your home and property, jeopardize your health, steal from you, hold your money hostage without return, and clean their mess afterwards, then they are the right people to call! Otherwise, don't be like me, do yourself a favor, do the due diligence, protect yourself, and look elsewhere. read more

See all

(1/2) CUSTOMERS BEWARE!!! I called this company because my damper was no longer functioning and remained ajar. They were quick to respond and I desperately wanted the situation fixed. Richard "Rich" Reagan told me they were a licensed and insured company, had a fuss-free warranty policy, and handed me documentation stating such, so I trusted them. First mistake. Upon inspection, Rich pointed out additional issues with my home and said he could fix the additional issues at a small charge. Tacking on additional work to be done that I did not ask for was also noted by another customer review on Yelp. They provided a handwritten estimate and said the service would be done same-day. It came out to $3,600 which was much higher than average quotes for these "fixes" when you do a simple google search. I signed the contract just so that I can have the issue said and done that day. Mistake #2. When Rich and Craig did the work on my home the first day (Saturday), I was told they did not have all of the parts to complete the job and had to return the following day. I paid them via Zelle to avoid any additional fees and taxes from using a credit card or personal check. Mistake #3. Rich repeatedly complained that he is owed a lot of money from unpaid work and was going through hardship, I tried to do the right thing in good faith by agreeing to pay them in full. Mistake #4. During the job, I provided a brick sealer and brush to apply to the fireplace. Mistake #5. I never received any of my materials back despite promising to return it. Overall the work was of poor and unprofessional quality, they also left a mess in their tracks. Throughout my basement, grey material from the mix they used is seen on my floors and walls that were never previously present. There are pieces and ashes remaining in the fireplace. The utility closet with the furnace was a complete mess with HVAC tape, screws, and piles of debris. Rich said he was missing the correct parts to finish the job that day and he did not want to "rush" the work. This is understandable but I had other obligations and preparation for vacation the upcoming week, I could not afford to wait long for the work to be complete. Due to this, we agreed on half payment until complete. On the second day (Sunday), the sweep done on the chimney and fireplace coated my entire basement in soot. Apparently they do not have a reliable shop vac, it malfunctioned, leading to this accident. There was zero warning and there was no effort made to clean the basement. I had to bring my own air purifier and run it to try and eliminate the toxins. The material is very fine and easily goes airborne, getting into any crevice exposed to the air. This material was enough to set off my smoke alarm and cover all of my personal belongings in this powder. It is a known carcinogen which easily enters the respiratory system. The next three days I suffered from headaches and coughing up black and grey colored mucus. My partner and I spent hours and hours cleaning the mess. They did not take any responsibility for covering the basement in soot prior to the job, failed to provide the clean-up of debris outlined in the contract, and did not give any warning about the carcinogens they released into the home. The large air purifier (up to 1800sqft room), set to "automatic" was running at full speed for two days straight. The filters were clearly affected. My computer, located very close to the fireplace, was full of soot. After cleaning, it did not work when I attempted to power it on. Once it finally booted, it continues to repeatedly shuts down at random intervals. This PC cost me over $2,000 to build. After they finished for the day, I paid them in full as instructed. When I had the chance to inspect, I noticed the two-in-one damper and chimney cap was improperly installled. From the inside of the fireplace looking up, you could still clearly see light from the top of the chimney while the damper was in the closed position. I also noticed that my original chimney cap was missing, Rich already took it and put it in his vehicle. I had to ask for my own chimney cap back, in no way were they entitled to my property, again. This was theft. The furnace ductwork looked like an amateur completed it. They also completely forgot to complete a task listed on the contract, to insulate between the fireplace wall and the firebox. At this point, who knows what else I was lied to about. I demanded a typed, line item contract but did not receive this. To this day I am also still awaiting a new chimney/fireplace certificate of inspection and my property returned. My partner took off work to support me and we had to call them to come out for a third time after discovering the aforementioned issues myself. I am someone completely unfamiliar with fireplaces and chimneys since I come from south Florida and have only moved into this home less than a month ago. I demanded a partial refund since I had already paid them read more

See all

Richie, Craig, Barrett and Garrett (yes, really) were fantastic. Honest, hard-working crew. They did such good work on our home repair from chimney stack to front brickwork / masonry touchups. Beautiful work. In the initial estimate Richie told me that once he cleaned the chimney he'd know if there was an extra expense needed for brand new liners and extra work. To my pleasant surprise, when he finished cleaning the chimney he told me there was no extra expense, so they came in right on estimate. They also took their time. I thought they'd be here just a day and a half or two. Instead, they took three and a half, and the result shows the attention they paid to the work. I was telling a neighbor about the work and it turned out they had used the same guys. Small world. They also had a great experience. PROS - The estimate was free - They paid attention to detail - They color matched and the brickwork looks like new - Julie was easy to reach and communicate with - From estimate to finish in just 2 weeks. CONS Honestly wasn't easy to find a trustworthy mason because the photos on Google, Yelp, etc are all blurry or just plain too few examples per company. I would recommend Richie and team add more pictures. I'm going to add some myself when I get a chance here - to make it easier. Took a photo of their team in front of the front work, though the chimney was the heaviest lift. Hopefully this review helps. Can't recommend this crew highly enough! read more

Action Chimney & Home Improvement - Chimney Sweeps Near Me

the gentlemen came today. They worked incredibly hard and never took a break to clear out my gutters. They were here over % hours and did a wonderful job read more

this company did not work for me, however, I have communicated with them and they have been professional, courtesous, and prompt. I would recommend them based on my experience. read more

Told us that our chimney- gas fireplace- needed a new liner and other expensive repairs. After we did further research found gas fireplaces did not need these repair. I don't think he was aware of gas fireplace workings. read more

Action Chimney arrived on time and fixed my fireplace promptly. They came for only an estimate but were able to take on the repairs right then. Replaced the flue, cemented the wood burning box and replaced the chimney cap. Now I can have wood burning fires safely and with the new cap birds do not get down into the fireplace. Highly recommend this business! read more

Rich is great, knows his profession. great communication, we has really good discussions prior to and after starting the job. Work was performed efficiently and they left a clean work site. A special acknowledgement to Julie, Rich's wife and the voice on the phone. This is a great family business. I highly recommend. read more

A good company to use. I had a chimney repair. Richard came out with another gentleman to do the work. They did a great job. I had a problem with paint peeling off my aluminum capping around my chimney. They even sanded and painted it white for me without me even mentioning it. Highly recommend. A nice lady Julie schedules appointments. She keeps you updated if anything changes. AAA+ read more

Rich and co were super professional, very thorough, and responsive. Very fair pricing as well. Definitely of the best contractors I've found through Yelp. Will use again! read more

Richie and his helper, Craig, replaced my damper with a stainless steel, spring-loaded one, and, in the process rehabbed the area around the chimney caps. They also sprayed the inside of the flue with a solvent a couple of times prior to brushing off 36 years of creosote and grit. Based on a couple of estimates from other chimney companies that my neighbor got (two doors down from me in a house with exactly the same chimney built in the same year, 1940), I had anticipated some sort of major overhaul of the flue and who knew what else and at what price when Richie came to give his estimate. But Richie saw things differently for me (and for my neighbor who I walked him down to see) and both of us ended up saving thousands of dollars from the estimates. What's more, I got a good feeling about the competence of Richie and Craig and the quality of work they did. They were professional, careful, respectful, and very likeable. Richie even did a chimney-related job free of charge. I offered to add it to the bill but he refused, saying it made him feel good to do things like that. I feel very lucky to have found Richie and Craig. They are not your typical contractors! read more

Julie is very responsive and her husband did a great job in our downspout. It was badly broken and the fix looks fantastic. Very reasonable and fair price as well. Would recommend and hire again. read more

I absolutely love Julie and Richy amazing people who are honest kind and get the job done highly recommend

Great crew and did a wonderful job. Went above and beyond for their customers I would recommend them to everyone

Seem like very nice people but this isn't the way to run a business. I called for an estimate for a gable vent. Was told $750 and then before I signed anything or had anything in writing, Rich was on my roof telling me I needed other work done, not clearly communicating the total. Before I knew it, the total was $4000 and he told me he had already done the work. Originally chose him for gable vent because he came out quickly and said he would remove paint from my siding under shutters and other gable vent, which he then did not do. Gable vent is not installed properly/looks terrible and he blames the siding. If he couldn't do the proper job, he should not have accepted the job and if it wasn't done right, made it right or given a significant discount because now I have to hire someone else to fix what he did and do what he didn't do...$4000 later. read more