Awesome dispensary! Friendly and knowledgeable staff, great selection of everything THC (medical…read moreonly). I like that I can shop & order online, although they don't really fill orders until you show up.

Very fun stop- good crew of bud tenders- super friendly and chill- lotsa extras- left feeling…read morespecial!Thanks guys!

Always have great experience here. Staff is knowledgeable and attentive. Helps you save money where…read morepossible by suggesting other remedies. I go here every Saturday and plan to continue!

This shop is great! I am Medical card holder, I've been to many shops and this one stands out as my…read morenew favorite. Lots of choices, and some of the nicest flavors I've had in Maine. The staff is knowledgeable and helpful vs some of the others I've been to. Best new shop in town!

Paul and Krista are super helpful and we enjoy our visits there! Great selections and prices.read more

I walked in to buy papers and my back pains started to flare up. so I went to the counter to lean…read moreon it since I was next anyway. when it was my turn they skipped me and when I complained they LITERALLY yelled at me to go stand in line over there. like there was hate behind the dudes voice. so I went and stood and waited and my sciatica started to flare up but at green truck they seem to see customers as a problem. when it was my turn the girl asked for ID which I kinda understand for buying papers but I got white in my beard I'm getting so old. when I said I was just buying papers she apologized to me for taking my ID which confused me. NO APOLOGIES FOR ANYONE YELLING AT ME THOUGH. I truly despise green truck. their "deals" and prices are always ass compared to most every other place. this interaction reminds me why It's worth having a medical license when rec shops are full of assholes Who hate people in pain. i hope green truck gets hit with fines or some karmic justice cause they have always been assholes who prey on people without med cards.

Was driving by ... gave 'em a call about RI medical card reciprocity and was pleasantly surprised:…read moreFirst timer discount Great selection Super nice folk Except parking and no wait

I was going to write a positive review about a week ago but forgot to. Then today, a post-purchase…read moreexperience with the store really just lost me as a customer. The flower and THC edibles I bought were great. But, I bought a Palm vape battery. He's what happened. Bought it March 22 Battery failed ~April 1 Contacted store via email to inquire whether they warranty them or do I have to go to manufacturer. In the meantime I go to manufacturer site. Chinese company, so I start wondering whether I will get a response. Store replied and told me they don't sell the that battery. In a reply I send a receipt that shows I did. The reply is "we must have sold those and not stock them anymore." and "we don't warranty them" Wouldn't someone in the store know they were in stock 3 weeks ago and not tell me I was wrong about who sold it to me? Next, they ask me what my question was. In my initial email I asked if I need to go through the manufacturer's warranty directly. I thought it was clearly stated. So, all in all, a simple question I asked about who warranties this turns into "we don't sell them" implying wrong store (which it wasn't) and then basically saying "sorry, work with people in China". It was a piece of junk. A simple "sorry we sold you a crap product, perhaps we can make it up to you" would have closed this issue nicely. I understand perfectly that the warranty is through the manufacturer, but I was given sort of brush off at first, then a pretty meh level of trying to help the customer. Eventually in the last thread - "come into the store and we can work something out" themed email. Took my initial intent from posting 5 stars because the product was great and the person in the store when I purchased was awesome and makes me not return.

Nice place, great selection, love that you can order online and pick up. Very clean, relatively…read morefriendly staff. Will definitely go back when I'm in the area.

The customer service here is atrocious. A budtender's job includes being courteous and not having…read morean ego. The young gentleman working at the counter needs some humility and some life experience. Hopefully today he learned that when you go out of your way to mischaracterize what another person says, there are consequences, especially when laced with unearned self-righteous indignation and coupled with a refusal to serve the customer. The interaction came across as dismissive and unnecessarily confrontational. Businesses thrive or fail because of their people. Judging from many of the other reviews here, I am by no means alone in experiencing very poor customer service. I reached out to the owner with my concerns using the name and number provided to me at the store but I never heard back from that person. The person in charge of the company's yelp did reply to me below which I appreciate but there's no reason for further communication, better to lay this to rest. Especially when there are enough options in southern Maine to go elsewhere. Try GREEN TRUCK in Kittery, INDICO or MARCS ORGANIX also in Kittery. Other spots too - up in Ogunquit or down in Eliott. I know for a fact there ARE indeed several nice folks who work at theory wellness- but for me, there's enough other options so I don't have to take the chance. I'd rather go someplace where I feel more comfortable because the staff are more welcoming. At theory, I felt like I walked into someone's bad day and they just happened to be a bud tender. No thanks.

After living in multiple states w/legalized medical cannabis i can easily say this is one of my…read moremost favorite dispensaries! Tricann is all about atmosphere, product knowledge, and helping patients leave with the best products/strains for their particular ailments. The staff here is seriously passionate about cannabis and are always ready to discuss/answer patient questions. On top of that they have quality products; (particularly their concentrates, vape cartridges & flower). This dispensary has legit increased my personal quality of life- having safe consistant access to quality products... and also learning every time I go in so I feel like I've gotten much better at picking out things that really help with my medical needs. This is a special dispensary that really cares about their patients and nerds out on their cannabis. The combination is amazing! They also have handicap accessible parking and entrance. If you are in a time crunch, you can place an order online thru their website so that it is ready and waiting for you to just show your i.d. and pay when you get there. This shop has specials everyday of the week! 2 of my personal favorites are; -Flower Power Friday- discounted flower -Wax Wednesday- discounted concentrates They also have a wheel you get to spin with each purchase and gives you a chance for even better discounts and freebies XD Did I mention they have an amazing staff?! This is also an LGBTQ safe space. You'll find both community and allies working here :)

Is there anything better than a local dispensary where everyone knows your name? Well, name may be…read morea stretch, but every staff member has been friendly and engaging akin to the Trader Joe's of dispensaries. - wide variety of products with knowledge staff (house and brand vapes, best gummies in the area, fun stuff like weed-infused IPAs or ice cream, dog CBD treats, and another 1/2+ store for non-cartridge/edible I don't use, and the selection is still plenty) - very reasonable prices + freebees beyond just a roll, with easier payment and fast service each of my 5+ visits - opens an hour earlier (9am) than Kind Farms, with similar to superior quality at 2/3 the price The owner has been kind and welcoming each visit, with a true passion in the business and providing high quality care to customers. I don't review often, but as much as I love the almost hidden gem status of this place, I am grateful they're here in the community and know they deserve the support. Also, dog friendly and offer med card discounts! (To be clear, the store is dog friendly - doggo in the photo only gets CBD dog treats!)

Excellent service from genuine knowledgeable staff who can assist you with the correct cannabis…read moretreatment plan, based on your own specific needs &/or ailments that impact your quality of life. Their website allows you to place orders, which is awesome because you don't always have time to shop. Yet, I still love to walk in & scope out what's new after a few weeks & on the plus side, I get to catch up with the staff who clearly love their work!

Nice place located in York as you enter the receptionist greets you with a friendly smile. Then you…read morego into the pot shop where they have a care taker that helps you decide on what you want something that works best for you. They know what kind of care you need to help you get the right care plus they are for the Veterans.

They were so accommodating, above and beyond! Highly recommend!! The staff were so great! I will…read moredefinitely be back! Thanks guys!

My husband and I have been twice and love this place. The customer service is fantastic and…read moreeveryone is incredibly knowledgeable. Will 100% be back.

stopped in here while vacationing up in Maine. Staff was so helpful and kind! best experience at a…read moredispensary! definitely recommend and we hope to come back soon!

Nicole helped me today and she was beyond awesome. She was happy and actually interested in helping…read moreme. She went above and beyond helping me look for some swag. Products are consistent and the location is clean, newer and welcoming. This location has significantly more friendly staff than Lebanon.

highway robbery and low quality products. If you get the edibles make sure you look before you eat.read more