I first learned of this shop (newly established in November 2021) from a community Facebook page…read moreand I've been itching to check it out... well, fine folks of Yelp, today was the day... The appointment was SUPER easy to set up online. I scheduled my older-than-ten child for the first appointment with The Yeti Barber, a.k.a. Sam, then added on a child's cut for my 10-year-old. Once I picked a date & time and entered in my credit card to secure the spot, I was all set. Seriously, so easy! Then I got a confirmation email with the capability to add the appointment to my calendar. Since I set up the appointment in advance, I received reminder emails & a reminder text, so I didn't forget. The best of the best was walking into the shop. I was greeted by Kelsey, Ariel, and Sam. I explained the goal for each kid and Sam got right to work. They're super-friendly folks. The store itself is bright from natural sunlight and fun, colorful, and unique to Kelsey & Sam's tastes. Also, their beagle pup, Savannah, loved and was loved on by both my kids while they waited for each other to be done in the chair. Sam chatted with my kids while he worked. It's not tough to engage my kids in conversation (at least when they're not in front of a screen) but everyone seemed to enjoy the experience. My kids will say the best part of the whole experience was the hot towel at the end but I say it's their summer-ready new looks. I'll be back to spend some time with Kelsey in a couple of weeks to get my own summer "chop" and I've already got some ideas in the works for a future appointment! Book your appointment *now*. You won't regret it! Edited on 9 July 2022 to add the photo of my own summer 'do. Kelsey is amazing - tells it like it is, no pretense, no shoving product or expenses just for the sale... I'm excited to see what we do next!

My daughter was not scared because her hairstylist was super friendly. They have a friendly dog, my…read moredaughter and son enjoyed hanging out with. I'm bad with names but this guy that cut my daughters hair was super friendly.

True Beauty WNY really is a truly beautiful salon space. This salon is housed in what appears to be…read morea converted house, or perhaps it was designed as a salon all along, because the space flows as a salon so seamlessly. The parking lot has plenty of room. Then up the stairs to the main door on the side of the building, you enter at the desk area. The salon stations on the other side of the room are bright, comfortable and spacious. I was the only one in the salon during the time of my service, but would have felt comfortable here if there was another patron at another booth because they are spaced well. Past the stations is a large back room where I went for my wash. Again, area was very roomy and bright. My appointment was with Tracy, the salon owner. I was running about five minutes late due to icy roads, but Tracy was warm and friendly from the moment I came in the door. I have long, curly layered hair. Believe it or not, it is challenging to find a stylist who is good at cutting curly layers. If it isn't done right, you can very easily come out looking like Dilbert's Alice the Engineer, (look her up, not a good look on me). I had the same stylist for a couple years at JC Penney Salon, but am not comfortable being at a mall during the pandemic, so I took a chance on an appointment with Tracy. And she did not disappoint! My services took just over an hour. That is one indication it is a good haircut, when it takes longer than 10 minutes to cut, and they take the time to dry and style to make sure it shapes well. She asked a lot of questions to learn how I prefer my curls and layers to fall, and did a great job working the scissors through my multi-dimensional mane. I went in with some questions about a particular product line, and Tracy was very knowledgeable about those products. Plus the products I was looking for (DevaCurl) were B1/G1 half off, so yaye! I was going to buy four products, but unfortunately she only had three in stock, but Tracy was so kind to still give me the third product for half-off! I haven't been in a salon in a very long time, and I'm glad that I picked True Beauty WNY to get back in the salon-saddle. The space is updated, clean, and inviting. Tracy did a skilled job with my curly, layered cut. The other stylists were very kind to chat with, too. Parking was easy. Prices for services were on par with what I expected, and the sale on products was a good savings. Oh, and I made my appointment online on True Beauty's website, which was very convenient, to be able to scan all the open time slots and find something that worked best with my schedule. Thanks to True Beauty WNY and Tracy for this great experience--I will be back when it is time once again to tame the mane! :-D

24 minutes ago Went…read morein for a haircut with Amber. After waiting for 42 minutes without so much as an acknowledgment or an apology she started cutting my super frizzy hair without washing it. I asked if she was planning on doing that and she said she would do it at the end. Needless to say, it is SO uneven. I've never had a bad haircut like this because all I get are trims, but I seriously can't believe how uneven and horrible it looks.

Great hair cut at a great price. They came right to my house. No waiting no travel, it was…read morewonderful.

From the owner: Enjoy the convenience of a full salon coming to you. Relax in a comfortable atmosphere without the…read moreneed to hop in the car. Let me make you feel beautiful for your next event or even a new style to keep you looking and feeling amazing. Book now by visiting our website or call to secure a reservation. Treat yourself to some very relaxful and well deserved "ME" time.