I came in here three days ago. I needed a can opener and carpet deodorizer. I stopped in this place…read morerather than go to my retail job on my day off. I couldn't find the carpet deodorizer. The manager helped me find the Glade variety. I didn't even know that Glade made that kind of thing. Well, I picked up a few unnecessary things that caught my eye. The cashier was quick, efficient, and kind. They had what I needed here. The staff was very helpful. I was happy to come here and will definitely return soon.

Wellgreens. I like being down wells. I put the lotion on my skin or I get the hose again…read more Walgreens is my fave of the big three - CVS, Rite Aid and these guys. You wouldn't know it to look at my ratings though. Came in for a hairbrush. I keep losing mine and I don't f***ing know why. Paid about $10 for one and it's still working. It's filled with my hair right now actually. Need to sort that out. Thanks for reminding me. I've also stopped here for medicine (not for me) coming back from Imperial Pizza or Conlon's quiz night, on many occasions. Service is okay, usually. Never ridiculously busy in here, but then with these prices, how could it be.

This is the worst Walgreens in the USA. They should do us a favor and close it. I now go to the one…read moreon Transit and Broadway even though I could walk to the one on French. They are always out of stock, long lines with inept cashiers. 20 minutes I waited behind 1 customer. The customer and the cashier had no idea what they were doing. Terrible almost non-existant customer service. Order blood pressure medication if you choose to go here, you will certainly need it and when you leave without the items you wanted and have to go to the one on Transit/ Broadeay - its a million times better. This place sucks.

I have only recently started shopping at Walgreens once they built this store which isn't too far…read morefrom where I live. It has come in handy and been great to have in the neighborhood. Everyone from the pharmacy counter attendants, pharmacists, to cashiers has been friendly and helpful. Even when I have been sick as a dog, barely able to talk, and grumpy, they have been friendly (but not annoying). The store is very clean, shelves are stocked and neat. I haven't had issues using coupons and I can just enter my phone number for their rewards program. I usually have stopped here for stuff like generic cold meds, cough drops, nasal stuff. Also they run decent sales, like my allergy spray was priced little more than Walmart/Wegmans, but they had it buy 1/get 1 for 50% off deal and I could use a coupon for each, so it was a good savings. Good selection of gift and greeting cards when I am in a pinch and need something fast! Store has good amount of parking. Can be harder to get out of if you are trying to go back down French to the East (towards Transit) or onto Borden going North, but not impossible.

The worst service of any Walgreens pharmacy ever. Been there 4 times for the same prescription each…read moreencounter lasting 30 to 40 minutes with no results. Counter help miserable and slow. Im switching to mail order.

The pharmacy doesn't give a damn about their customers. They refuse to answer the phone and leave…read moreyou hanging about your medication. They claim they are overwhelmed and that's why they can't be bothered answering the phone. Then you find out from the pharmacy technicians that the corporation doesn't care about the customers or getting back to them or getting extra help. The corporation is rotten to the core... and the commercials about how warm and friendly they are...are all fiction. If I could give them a negative star rating I would. A one star rating is too good for them.

We had a need for a needle and thread. My BIL said he thought Walgreens might have a small kit…read more As soon as I walked in, I stepped up to the counter for staff assistance. Staff did not know and called on his intercom. The answer was yes and he sent me to the aisle. I found a few different kits that would be successful. I bought one and was on my way. Parking lot outside. The kit worked out fine. Ten needles are already threaded with various colors.

This review is for the Pharmacy specifically, and for the Walgreens app…read more This pharmacy used to be open 24/7, which was a dream for anyone who works odd hours. I happen to work overnights, and ever since the Covid Era this pharmacy has had limited hours and staff. I used to be able to pick up my prescriptions before or after work - but not anymore. Now, they're closed when I wake up for work and they don't open until three hours after I get out of work. Because I am an adult with a life and other obligations: it is difficult for me to get to Walgreens to pick up my prescription at the very moment it is ready. I recently went into the pharmacy to pick up a script that the app said was ready and - they had cancelled it because I 'did not pick it up in time.' This is not the first time that this has happened to me. I promise I am not lazy, it is just impossible for me to get there the same day. If I have to wait a couple of days - screw me, I guess, because then the prescription has been cancelled and I have to wait 45+ minutes in the store for them to fill it again. On my most-recent trip, the cashier was...and I'm sorry to say this, but I didn't get her name...a hood-rat looking young woman. She had a bad dye job, too-dark makeup, and a nasty attitude. I'd ask her a question ('How long after a prescription is ready do you cancel if it it isn't picked up?') and she'd respond with rolled eyes and an unrelated question ('Did you wanna wait for it or nah?') She mumbled a lot, too: not just to herself but also while speaking to me. She was barely audible, except when I said: 'No, don't bother filling it, I'm not waiting,' and I turned to walk away. Then is when she SCREAMED: 'Well that was rude!!!' Oh, I was rude? For expecting to pick up my prescription that the app said was ready & waiting to be picked up? Alright, then. I filed a complaint about her on the Walgreens site. I moved my prescriptions elsewhere. This pharmacy is a joke. The app is annoying. You can either enable or disable notifications. If you don't enable notifications then you aren't notified when your prescriptions are ready. And a lot of times, you'll get a 'Your prescription is processing' notification, then a 'Your prescription is ready' notification immediately followed by a 'Your prescription is delayed' notification - and then no further notifications, so you have no idea whether your prescription is ready or or not unless you call the pharmacy. I've called the pharmacy - the typical wait time to speak to a live human (not even a pharmacist - just a cashier) is one hour. And If you do enable notifications then you will be notified when your prescriptions are ready BUT you'll also get notifications for when sunscreen is on sale, or what Memorial Day groceries deals are happening, and MORE notifications for every other item that is on sale.

I've always had positive experiences at this particular Walgreens (and most others), but after…read moretoday, I can't praise them enough. For the past several months, I've been having a terrible time with my health insurance. Long story short, they simply refuse to cover a medication that should qualify for coverage under my plan. I've been at my wit's end for quite awhile with the situation, but today, when I learned that my insurance company rejected my doctor's prior authorization paperwork, I felt utterly defeated. The closest I can come to describing my mindstate with words is to say that I felt screwed and let down by this country's healthcare system from every imaginable angle. I found some discount prescription coupons online, advertising medications for "up to 80% off." In a last-ditch effort to afford my medication, I drove to Walgreens and asked the cashier if she could run the coupons to see what my best case scenario was. The cashier remembered having spoken to me on the phone last week, when I was playing phone tag and going back-and-forth between my doctor's office, the pharmacy, and my insurance company, in an effort to ensure all the necessary steps had been taken to push my prior authorization through. She also remembered how frazzled I'd been, and I instantly remembered how understanding and patient she had been during the call. She was just as kind and helpful in person, running through each one of my coupons to determine the various discounts. Luckily, one of the coupons (GoodRX) lowered the price just enough for me to afford my medication. Throughout the process, the pharmacist on duty was also very polite and helpful. While the cashier couldn't do anything personally or on behalf of Walgreens to help me, it was such a welcomed relief to be treated like a human being after a day of rude and belittling conversations with everyone else involved in my insurance predicament. Even if I hadn't been able to afford my medication, the service I received would've played a critical role in turning my day around. And even though I barely afforded my medication and am now dirt broke, my day has still improved significantly, and the way I was treated by the staff at Walgreens has a lot to do with that. I can't remember the names of the cashier or the pharmacist, as I was rather stressed out and distracted, but I was in the store on July 16, 2018, at 6:40 PM. The cashier is a woman of average height with glasses and straight, dark hair, and the pharmacist is a petite woman with light brown hair. Both should be recognized for their superb service!

Pharmacy horrible. I am a senior with no drug coverage. I needed a antibiotic ASAP, and they would…read morenot look up generic options for me. Rude, and horrible service.

I've been going to that store for years and since Covid, the star has really deteriorated with all…read morethe items neatly stored on their shelves. Today I went in there and everything looks so neat. Must be under the new management. All the clothes were folded neatly on the shelves and it didn't look like the super flee

Grover (the pharmacist) is the worst! I tried to explained to him that I have a defective inhaler…read moreand he had to leave because he's been "off work" for 2 minutes. (seriously) No explanation for the bad inhaler for asthma. AVOID

I needed photos for a visa. The application requires a very white background in the photo when…read moreuploading to the online form. I went to this Walgreens photo center, got my photo taken. He set it to the whitest background but on the print it still was not white enough. Since they give digital photos, I figured I could probably do something with it. The digital photo didn't come, so I scanned the print and try to upload, and it worked the first time! I was so happy! The digital photo came about 3 days later. I think it is worth the price.

Incredible customer service. And when I say incredible I mean INCREDIBLE. Yes that was 3 times!!!…read more Employees were quick to help me for what I need at all times even when they're busy. The pharmacy was also a great experience, my scrips came out with no problems. I've been to many walgreens all across Buffalo and I recommend this one the most. BY FAR, the best Walgreens i've ever been to.