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    Your Puppy My Pad

    5.0 (1 review)
    Open Open 24 hours

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    Response time

    1 day

    Response rate

    50%

    Services - Your Puppy My Pad

    Pet boarding

    Full grooming

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    3 years ago

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    Elisabeth B.

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    Quail Hollow Animal Hospital

    Quail Hollow Animal Hospital

    (113 reviews)

    Caring, compassionate and knowledgeable. Our pets love coming here and it's very convenient.read more

    I took two of my cats here back in 2018/2019 when I lived in that area. I saw two male vets which…read moreseem to no longer be at the practice according to their website. They were able to help with one, I think his name was Dr. Berger DVM with one of my cats needs, however the other vet, I think it was Dr. Tanner was clueless on my other cat. My cat was going blind and he did not catch it on a well visit. Then he did a useless eye blood pressure test and sent me to BluePearl in Tampa and told me a Specialist would wait for me as it was late in the afternoon. After driving in heavy Friday traffic and rain, the Specialist at BluePearl was not there. In fact BluePearl was a nightmare as they were all clueless! My cat was blind now, nasal issues and it went to his brain where he had to be put to rest. How could Dr. Tanner not have a clue!! RIP Blue and Skye. COMMENT TO VETS REPLY: There is nothing to discuss. Your records show Resolved because I was sent elsewhere. However, my issue was NEVER Resolved by your vets!! I know both vets mentioned are gone now. Just wanted to share my experience with Quail Hollow Vets which were very disappointing. Not to mention Catastrophic!! 2ND COMMENT TO 2ND VETS REPLY: It was so called Resolved for the vet but not for me. So much overlook and that wild goose chase to Blue Pearl Tampa all in vain! So sad, what he went through. The nose, eyes and brain. I wish it would have been handled better regardless of your protocol! RIP SKYE

    Tampa Bay Canine Retreat - Pics of some of my pups!

    Tampa Bay Canine Retreat

    (2 reviews)

    Amber was great with our pup and had a nice setup for doggy daycare. Our dog doesn't love to be…read morewithout us but she seemed like she had a really nice time based on the photos and videos Amber sent. The rates were very reasonable. We would definitely book again. They even made some puppy art!

    I booked boarding with this provider and paid a $118.83 deposit. Before the stay even began, the…read morecommunication became unexpectedly hostile and unprofessional. The tone and accusations in the messages made me uncomfortable, and I decided it was best to pick up my dogs immediately. No services were ever performed. I requested a refund of the deposit since the stay never started. The business refused, even though nothing was provided. What concerned me even more was that the owner's husband later contacted my husband privately and tried to pressure him into saying the review would be removed in exchange for a refund. We have the full message thread showing this. It was inappropriate and confirmed that I made the right decision not to leave my dogs there. Update: The owner has now responded publicly with claims that are not accurate. No threats were made at any point, and I have the full message history documenting the interaction. The service never began, my dogs were returned immediately, and I requested a refund of the deposit for a service that was not performed. I stand by my review and the documentation I have. This whole situation was stressful and unnecessary. For anyone looking for boarding, I'd recommend choosing a provider who communicates professionally and handles concerns respectfully from the start.

    New Tampa Pet Resort

    New Tampa Pet Resort

    (36 reviews)

    Needed a place for boarding for my fur babies while our family was on vacation. I saw this place…read morepassing by and looked up reviews. Easy to book the babies boarding online and via text messages with the facility. Boarding was reasonable I suppose. We haven't had to board them before but now don't have anyone to take care of them anymore when we are away since losing my daddy. Ran $65/night for the both of them plus new clients get 1 night free. When dropping off, they didn't want to go in given this place is attached to a veterinarian office and has that smell that fur babies hate. But dropped off and reassured them that we'd see them soon. Drop off and pickup times are set and have to drop them by 3pm and can pickup as early as 7am. The facility was very prompt in communicating. I got pictures and a report card with summary of their stay on their last day of boarding. Pickup was easy but Bingo must've had an accident that morning and instead of cleaning him up before me picking him up, he had poop smeared on his butt and back side. Good thing I packed blankets for the ride home. Had to give him a bath as soon as we got home. Boy did he stink! Overall good experience other than the pickup poop incident and pictures on the last day rather than during their stay. I kept wondering how my babies were doing. They were so happy when mom was there to get them!!!

    Apparently zero stars isn't an option for a review…read more.. I hope that if you choose this business to board your pet, that your experience is nothing like ours. We visited the New Tampa Pet Resort during the week that we were planning to kennel our dog Deuce - a healthy 22 lb. West Highland White Terrier that we have had since he was 8 weeks old. We told them that we have a very skittish dog, and that we did not want him interacting with other dogs. We were promised (and paid for) 3 supervised daily walks on a leash away from the other dogs in the kennel. They told us that they could handle our requests. My wife and I dropped off Deuce at 3 PM on Friday, October 17th. My wife talked to the receptionist and confirmed the instructions; they were laughing between the two of them that they were struggling to spell the word "skittish" as the receptionist was documenting this. We dropped him off and prepared to travel out of town the next morning for the weekend. We were outside our home in Tampa 3 hours later, and we received a voicemail that no pet parent wants to receive - our dog was injured, and they were taking him to the vet. No information about what vet they were taking him to or the extent of his injuries. We quickly sorted that out and went to the VEG emergency pet facility on Dale Mabry. He was mauled by a 200 lb. bull mastiff after New Tampa Pet Resort placed him in an outside dog run with a hole in the fence surrounded by over 50 large dogs. We were at VEG for over 6 hours. Deuce received over 100 internal and external stitches, and we left the hospital with a dog that had a drain tube hanging from his body. We had to go back to VEG four more times in the following 2 weeks to address complications with the surgery and eventually drain tube and stitch removal. The response from New Tampa Pet Resort was a combination of indifference and protecting themselves legally. The local manager apologized the day after the incident and told me that they screwed up. They showed me the hole in the fence, of course it had been covered up with a piece of temporary fencing. The instructions that my wife communicated to the receptionist on two separate occasions had magically disappeared. The cameras in the fenced area that were there before the hurricanes have not been replaced. A regional manager for New Tampa Pet Resort's parent company reached out to us a couple of days after the attack and told us that their insurance company would handle the rest. We never heard from a single person at the New Tampa Pet Resort facility again. Pets are designated as property in Florida, so unless your pet dies under their care your legal options are limited. Their insurance company would only reimburse us for our lost travel expenses if we kept quiet. No thank you. We now have a wonderful member of our family who is afraid to go outside for fear that he will be attacked again. Daily walks are difficult; we must take great care that there is no interaction with other people and certainly no other animals. Our dog will never be the same.

    Your Puppy My Pad - petboarding - Updated July 2026

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