I have been going to this office for as long as it has been open. Dr. Webb who finally retired was…read moreour family doctor for over 30 years. I just cannot say enough about this office. Everyone has been professional, knowledgeable and really care about you. I enjoy seeing all of them when I go in. Looks like Melanie Kuhn is stuck with me now for my last chapter. She has me on a good medical plan so my last years will be healthier and happier. Thank you Melanie and everyone there.

Abigail is my favorite she is simply the best. She truly cares about her Patients and is just an…read moreangel of the human.

We first met Dr. Atienza when she was with Honor Health as their only true…read moreintegrative and functional medicine doctor. She has been very helpful with my daughter's battle against a serious autoimmune disease. Her treatment plan includes compound medications that are very safe and effective and not available through conventional doctors and some alternative medicine doctors. Dr. Atienza is knowledgeable and offers different natural approaches to help with medical challenges. She is also respectful of your own input in your healing process and willingly supports you.

Dr. Atienza is a true professional. She is an excellent listener and her medical recommendations…read moreare faultless. She is a real asset to any organization.

Great doc. Carlos is amazing!!! Very fast and I feel…read moregreat!!! Can't say more. Girls up front are amazing and super cute!!!

Dr. Carlos was extremely knowledgeable and very helpful. He listened to my concerns and recommended…read morea great plan for treatment. Emma in the front office was also fantastic and very caring. She did a great job answering all of my many questions and setting me up for my next appointment. I absolutely would recommend ETR to anyone in need of a great team for treatment. I will definitely be a returning patient!

Dr Doug has been my Dr. since I moved to the "Valley of the Sun" 16 years ago. His practice is…read moreefficient, professional and compassionate. His Patient Portal is designed for quick response times for our needs and his continuing education programs keep us up on how we can improve our health. Dr Doug Lakin saved my life recently, while helping me select a team of Specialists for my treatment. This is a Dr. I trust!

Amazing to find a doctor who listens and responds. He is extremely knowledgeable and responds to…read morequestions to his patients in a timely manner. Office staff responds during office hours, and you speak to a "real" person.

Great doctor. Friendly staff, Dr Seligman goes the extra mile with personalized careread more

Dr. Nasef and his assistant, Davina are the absolute best. Caring, thorough, responsive, and…read moreefficient all around. Our messages via the protal are always answered within a few hours.

Y'all... what even was that?…read more We came in at noon on the Friday before Memorial Day weekend for a simple TB blood draw. The visit actually started off fine we saw the MA, saw the doctor, and were told they were putting us in and to wait to be called back for labs. After watching three patients go ahead of us and waiting about 40 minutes, we decided to double check our check in. Turns out we weren't even in the system correctly and had somehow been labeled as a completely different patient. Then two MAs then pulled us from the waiting room and took us back to an exam room. One of them rushed in saying, "I'll just draw you myself! you came in for a TB test, right? Okay, I'll be right back!" She never came back... Instead, we sat there even longer while overhearing them in the back office saying things like, "I have no clue where my doctor is." At that point, my husband went to the front desk because we had already been there nearly two hours for what should've been a simple lab draw. That's when we were finally told: "Oh yeah... so your labs need to be sent off, and we already did our last pickup before lunch, so we can't do them till Tuesday." So after almost two hours of waiting, confusion, and being mislabeled in the system, we left without even getting the test done. Both my husband and I are in the medical field, and I understand that healthcare gets busy and things happen. But the lack of communication and organization here was honestly unbelievable, especially in such a small office. A situation like this could've been communicated to us much earlier and saved everyone a lot of wasted time.

I've been coming to this facility for 3 years and Erik has drastically improved my quality of life…read morewith the HRT therapy and they closely monitor your health through routine bloodwork. Weekly shots are fast and easy with you being in and out in 10 minutes. Office and nurse staff are knowledgeable and super personable and willing to assist with anything upon asking. Currently assisting with insurance coverage to get me back in under current plan. Thank you Scottsdale Internal Medicine - Ben, Erik, Devon, Lacey, Brooke and fit blonde girl that needs to back off coffee a little. :)

Dr. Asin is an amazing physician. He takes the time to know his patient listens to what they have…read moreand their concerns and then provides a well founded and with good judgment the right steps to take to improve one's health

The office staff is wonderful. They are good at messages and call backs. I have rarely seen Dr…read moreAsin. Mostly I see the physician assistant. Blood work is separate but offered there.

It's always hard to leave your long time MD, but when you move out of state you have no choice…read more Dr. Yakoby has put those fears away 10 fold. He is one of the most accurate and thorough Doctors I ever visited. Thoughtful, caring, asks questions and answers all of yours. He diagnosed an issue the specialist didn't! The office is clean, blood work done on site and Receptionist, Olga is so nice. A MD like this is a rarity.

Dr. Yakoby is an excellent doctor who cares about his patients. He is extremely knowledgeable and…read morehas really helped me manage my health.

Unless you have insurance that covers literally 100% of your medical care and every single visit, I…read morewould RUN from this practice. I'm a generally healthy person with no complaints who is on a couple long-term maintenance medications for stable conditions. Not only did they require multiple appointments for simple prescription refills, but they then coded these visits as high-complexity - despite the fact that I didn't request them, I had no complaints, and all I needed was a prescription refill (for frame of reference, my previous provider wrote 12-month prescriptions for the same meds). I was billed $176 for each of the virtual prescription refill appointments. My final appointment there before I called it quits was a 15-minute virtual appointment (again, that the provider requested, not me) where ALL I NEEDED was a refill. The provider herself actually coded it correctly, and the billing team overrode the provider and change the appointment to the high-complexity code. I have worked in medical billing, and these appointments do not meet the requirements of a high-complexity code. They will bill EVERYTHING as high-complexity. So if you're someone with a high-deducible plan, this is NOT the practice for you. (Sidenote - they also admitted to me that their self-pay prices are actually LOWER than my contracted rate with insurance, but they would not give me the self-pay price). I went back and forth with their billing team, telling them I'd be happy to pay the bill when it was the correct amount. They stopped responding to me in February 2025. Today I got a letter from collections. I'm petty so I'll be fighting this until the bitter end and making sure that by the time this is over, they'll have spent more than $176 on collections and paying their billing team to argue with me, but I recommend saving yourself the hassle and just avoiding this practice altogether. (Also I can't wait for the part where I get their auto response to this review telling me how concerned they are and to reach out to discuss. I've already done that multiple times and no one there cares to remedy this situation!)

If you value your time, look elsewhere…read more I've been a loyal One Medical patient since this location first opened, and for years, it was truly exceptional. Dr. Jones is a fantastic physician--attentive, thoughtful, and genuinely cares about his patients. Unfortunately, the rest of the operation has completely fallen apart over the past year, and the experience no longer reflects the high standard of care that once defined this office. The administrative side has become a mess. On multiple occasions, I've arrived for appointments--lab visits and provider visits alike--only to find that staff weren't even on site. No phone call or text to notify me that the appointment needed to be rescheduled. This has happened three times in six months. Between taking time off work, arranging childcare, and driving across town, it's incredibly frustrating and a huge waste of time. What used to feel like a concierge-level practice now feels like an afterthought. The lack of respect for patients' time and the repeated scheduling failures make it impossible to rely on this office for consistent care. I don't know if it's a management issue or fallout from the Amazon acquisition, but either way, this location no longer delivers the quality or professionalism that patients deserve. **update: you will see response below from OneMedical. This is a perfect example of this going downhill. They have all the info they need - why am I wasting MORE of my time regurgitating it to their email inbox. Just acknowledge that you have fallen apart and fix it. My family is leaving the practice - but maybe you can Do better for future patients. **