Nothing but full confidence in this guy. Glad to have him as my doctor. Staff is always courteous…read moreand on time too.

This urgent care is woefully understaffed. There was only one person working the entire time I was…read morethere. She tried mightily to handle customer service, testing, sanitation, coordination with off-site staff, and more--and I do commend her for her efforts. But this is no way to run a health clinic. I was really taken aback by the fact that, once I accepted a telehealth appointment with a nurse practitioner, I was expected to discuss all of my symptoms and treatment options using the receptionist's phone--in full earshot of everyone in the waiting room (though there were only a couple people; one was a minor). I question the legality of practicing medicine in this manner, ie, who is supervising the clinic if no doctors are on site? Are nurse practitioners in Illinois licensed to provide care and prescribe without direct supervision? Furthermore, while the nurse practitioner I spoke with was as kind as can be, their medical advice wasn't helpful. For an unknown respiratory issue I described, they prescribed over-the-counter meds including a sleep aid (although they knew I already had an Rx sleep aid from my own doctor), and a common motion sickness remedy (although they knew I already had an Rx anti-nausea med from my own doctor). They also prescribed a cough suppressant that was just plain ineffective. I don't doubt their intentions, but when I was able to see my own doctor days later, he was frustrated that they didn't prescribe any antibiotics (not knowing whether my infection was viral or bacterial), and at the OTC choices I was given. Moreover, he immediately ordered a chest x-ray, which found that I had already progressed to acute pneumonia. I would return to this urgent care only if--like the day I went there--I had no other choice. And that would be silly, considering there's a reputable hospital right across the street.

Everyone there is always so kind and fast. Really listens and cares about how youre feeling. They…read moreare always so thorough with everything. Much appreciated and very much recommended!

He actually sees my mom. He makes her feel comfortable talking to him and really listens when she…read moretalks. He just makes you feel like he cares. Not many doctors like this anymore. I would recommend him to anyone. I can always depend on him to figure out what's going on with my mom and why it's happening. He's actually made hospital visits to my mom while she was admitted. Overall great guy!

Wow! I know this does not happen often, but I was in and done before my second scheduled…read moreappointment. I had two test scheduled in the, Imaging Department. I was told to arrive at Check-In Desk in the main lobby at 7:15 AM. Being typical early me, I arrived at 6:50 AM. Checking in was smooth and easy. Once that was completed, I was given directions to the Imaging Department. Down the hall, passed a Starbucks, took the elevator down to the LL and down a short corridor to the Imaging check-in desk. Checked in at 7:00 AM. My first appointment was 7:45 and the next one was 8:30. My time in the waiting area was short. Thank goodness, I got my daily Wordle in three guesses. My first test was an UltraSound. The tech had a good bedside manner and explained to me what she was doing. When completed, she checked to see if they were ready for my next test. She came back and told me there would be a wait. She took me a new waiting area. I wasn't there long and my next tech came out and called my name. Barely got started on my Collections game. My second test was a Bone Scan. This tech was good, but her bedside manner was not as good as the previous. She never introduced herself and when she explained what she was doing, her tone was rough. This test was easy and completed quickly. Both test done and I was in my car leaving the parking lot, before my second test was even scheduled to begin. I call that a lucky day. If the second tech had a better bedside manner, I would have given them a 5 Star rating.

I recently had an unexpected trip to the ER. Even though…read morethere weren't a lot of people there, I was handled quickly and efficiently. Within 10 minutes, I knew why I was there. They were very professional. Nurses, the whole of the care team was awesome. I'm not recommending the Doctors only because I didn't see my Surgeon after my surgery! The ER Doctor was okay. I'm sure they usually have their hands full. On this night, they were very slow. I do think its emportant to meet with the patient after surgery or the next day.

I used them couple of months ago for a bad UTI, with work and Dr's schedule couldn't get in for a…read morefew days. I got there about 6pm and they had me out by 6:40 after urine test and everything, waited around 10 extra for my meds. Taking my son there today for a sinus infection, with our insurance it saves us about $150. Keep up the good work.

Don't go see him if you have an special circumstances, like chronic illness. Even if he's never…read moreheard of it, he'll act like he still knows better than you do about it. Really good at making you feel like an idiot. I won't be going back.