They sure do care...about getting paid. When I called to set up an appointment they spent 20…read moreminutes on the phone collecting my insurance info, billing info, backup insurance info and oh, yeah my issue. Then they spammed me online with the same insurance questions, super long health surveys, hippa disclosure and boilerplate liability waivers. Oh, and attach pictures of insurance cards. Later that day I get a phone call asking for more photos of insurance cards. Next morning I get another call. Can I come in early? Well, did you receive my referral, xray and have my insurance info ok? Um, dunno, can you come in earlier? When I arrive for my "consultation" appointment they ask for my payment information, identification, want to make copies of my insurance cards (4th time if you're counting). Then they wisk me into the x ray room. Why, I ask, since my dentist sent my day old xray to you? Well, we need a panoramic x-ray they say. Thanks for exposing me to more radiation and unnecessary medical procedures! A pano was not needed and could've been requested from my dentist. Then comes the dds... we'll pull the teeth out, do you want a local or be put out? I say, how's the xray look? Umm, its fine says he. Local or general? Hmm So now the insurance lady shows up. Well, your dental wont cover a general, that'll be $1200 out of pocket. Great, local is fine. Ok, so how are we paying today? $150 out of pocket for the xray he didn't look at and scheduled the appointment. At this point I have spent 4 hours across several days answering the same questions over and again. Not so much as a minute on my medical condition. That's what pain to expect before the actual procedure. Good luck and God Bless!

Made me pay upfront before the procedure I end up overpaying…read more Unable to get reimbursed there telling me for 30 days even though they cashed the insurance check 2wks ago

Dr. Craig Jester and his crack team of dental professionals are absolutely the best in the area…read more These are people who care deeply about the work they do and the health of their patients. You can feel it from everyone. Friendly, caring, professional, cheerful... and even a bit stern if you're not flossing! In addition to his practice, Dr. Jester lectures and publishes extensively. Their new offices are located overlooking the reservoir so the views are beautiful and calming.

Up front, let me simply say, West Chester Dental Arts is the absolute best for any kind of dental…read morework whether routine or complex. The amazingly skilled and congenial Dr. Fort plus his team of talented professionals (like gum specialist Stephanie or hygienist Shannon) can do it all -- pleasantly and expertly. You can readily tell that the entire WCDA team like each other and their work as they smile and display gentle senses of humor which make even anxious patients smile. Moreover, you won't be sent to other dental offices for complex procedures like I've experienced with other dentists. As a senior citizen with various dental problems over the years, I've had decades of experiences. These experiences have varied widely at dental offices literally around the U.S. and even a few outside the U.S. plus one on a U.S. Navy aircraft carrier where I served for a couple of years. Some dentists were good but their support team had weaknesses like an unpleasant receptionist or untalented hygienist; other times, the weak point of the practice was actually the dentist who didn't have much ability so he or she had to re-direct you to other dental offices for any procedure that was complex. It's a whole new dental world at West Chester Dental Arts where I've found everyone to be friendly, gracious and talented expert professionals in all their team roles. Recently I needed a dental implant to replace a missing tooth and was apprehensive about the process as I had heard some concerning stories from friends about the process based on their experiences with other dentists. But, everything went totally smoothly for me with highly skillful Dr. Fort and his support team. I experienced virtually no pain at any time from start to finish during the several month process and the implant fits so perfectly that it feels and looks just like another one of my natural teeth that has been in my mouth for years. The superior talents and pleasant attitudes of Dr. Fort and his talented team have given me great comfort about any dental work I may need in the future. BTY, Dr. Fort is the first dentist I've ever overheard say that he truly enjoys his work and appreciates his patients. That comment alone was enough to make me know that I had finally found my dentist for the rest of my life!

Ill keep it short. I had some work that had started out simple enough but took a turn for the…read moreworst. In Dr Forts words thos shouldn't have happened. After my abutment teeth were broken during a bridge removal and already 1300$ in the hole he offered to give me snap in dentures at a cost of 27k because my teeth would no longer support a bridge. Downingtown dental studios and Dr Shah just finished my permanent implants for thousands less the Dr Forts quote for dentures and the experience was amazing. Dr Shah is the owner and single Dr that does the work. He doesn't overbook. The circumstances behind this were avoidable but im glad I found a provider that does what they say theyre going to do. Call Downingtown dental studios

A root canal was recommended, and schedule by Dr. Millilo an in-network dentist. His staff…read moreconfirmed 50% insurance coverage for the procedure. Day of my procedure was told Melillo was out, but another Dentist (Stall) was available. Was NEVER informed that he was an out-of-network dentist. I paid cash for the entire procedure, and received a minimal reimbursement. I will not be returning to this practice.

Dr Milillo at Waters Edge Dental explains procedures carefully and completely. I had no questions…read morewhen I left the office, and understood next steps. The office staff were wonderful as well. I will continue my dental care with Dr Milillo.

Amazing dentist office. Never nervous to be here. The ambiance of the office reminds one of a spa,…read morethere's even spa water in the waiting room! Everyone at the reception desk is super nice and all the hygienists are friendly. Highly recommend for anyone looking for a new dentist in the area.

Probably the best dental office I've been to...ever…read more Staff was friendly and cleaning was quick and thorough. Patient medical history forms were on ipads which made it more efficient. Didn't badger me about how often I brushed or flossed. I thought I had indicated on the patient info form that I would like more info on teeth whitening but I don't think the hygienist and doctor noticed it and did not follow up during my visit. This is only a small gripe and does not reflect poorly on the quality of their work as dental professionals. A++++ on the part that mattered the most.