Amazing place! Alana was amazing at helping pick the perfect engagement ring and wedding bands for…read moremy fiancé and I! She answered all our questions and showed she genuinely cared about us! Billy also gave us an amazing veteran discount! Highly recommend this place to others!

We went in to the store in late April with 2 missions - sell some pieces, and repair and enlarge my…read morewedding rings. They appraised my pieces with a very fair price, and took my rings with clear plans for these precious heirlooms. Then life intervened - I had a fall, and then surgery on my knee. The folks in the jewelry store were so patient! I limped into the store again on the 7th of May. My rings were so beautifully repaired, they took my breath away! I feel so fortunate that after almost 3 years, I get to wear them again. And we struck a very acceptable deal for the items I sold. Honest, professional, friendly. This family-owned shop will have my jewelry business from now on. I can't recommend them highly enough!

A number of years ago I came to this store to replicate my gold chain and star of David to give to…read moremy son as a gift. They did an amazing job. They also changed the Clasps on both chains to make them more secure. I was thrilled with the support, the service and the product. I recently went in to have them fix something and ROBERT HOUGH helped me as a walk-in and I left 10 minutes later. Problem solved with excellent service. I highly recommend this store.

This is the second commissioned design that I have collaborated with Kit on and she has exceeded…read moreexpectations. The photos do not do the sparkle and brightness of the garnet justice. Perfect mommy day gift for a January momma.

This family owned business is truly wonderful! It's the only place I would consider taking family…read morejewelry for maintenance and repairs. Julianna should get an A+ for customer service today. She put new batteries in my watches and inspected and cleaned my most treasured possession. I also highly recommend La Gravinese for the most amazing jewelry creations. You'll see me there again very soon doing some Holiday shopping. I posted a couple of my favorites!!!!!

They helped me select a beautiful man-made diamond for my lost stone from my engagement ring (35…read moreyears old ring). It's stunning!! Professional, extraordinarily helpful and a pleasure to deal with a family business that has such beautiful jewelry that they create. My new jewelers!!

I really held back from writing a bad review, but after everything I went through, I feel like I…read morehave to share my experience. I bought a gold chain from this jeweler, and within six months it broke on me more than five times. Every time, I brought it back to the same place that sold it to me. At first they repaired it, but then they started charging me and blaming me for the chain breaking--even when it snapped in the same or similar spots. When I asked about swapping it for a different chain, the owner offered to buy it back for less than half of what I paid, using the repairs they did as the excuse. Not only did they refuse to continue repairing it, they tried to convince me it was my fault and expected me to pay for every fix. They didn't offer a replacement, a fair solution, or even take accountability for selling a faulty chain. The last time I went in, the chain had just broken again and only needed a simple solder. I was quoted over $40. I walked out disappointed. I really thought this was an honest, trustworthy place, but instead I felt misled and taken advantage of. Since then, I found a new jeweler, inside a furniture store in Getty Square, of all places and they repaired my chain once. It's been at least six months and it hasn't broken again. The whole situation still bothers me enough that I finally decided to write this review. My experience was genuinely terrible, and I don't want anyone else going through the same thing.

Needed a watch battery replaced, so dropped off watch at end of May. Called two weeks later; no…read moreanswer just an answering machine. Left one message, then another and finally a third. Finally got a callback from someone who thought he had just talked to me and cleared everything up. No! I called back a few more times and left messages with no response, then got fed up and went back to the store. It turned out the battery had been replaced THE VERY NEXT DAY, though no one had called to tell me. The women in the shop were puzzled -- apparently no one ever answers the office phone. (It might have been the owner's personal cellphone, which is ridiculous to use as a business phone.) The work was fine but I cannot recommend a place with such lackadaisical customer service.

This is a classy, full service jewelry store. Every single person - from staff, security and of…read morecourse the owners Chris & Michelle - are outstanding. They helped me way above & beyond with an insurance issue replacing my lost item, and were incredibly gracious, communicative throughout the entire process. Zoe was such a good consultant. The shop itself is just lovely. I feel like this is turning into a monologue but there are so many things to say! I'll try to wrap this up! Off street parking Feels welcoming & comfortable Cute little dog who is often there Right off of 87 and directly on Central Park Ave This post doesn't do it justice. If u want something new for urself or as a gift, look no further -- they have a MASSIVE array of "ice" I. Many many displays! Chris designs things to ur liking if for some weird reason u can't just point at something in the cases. Or maybe he designs all of thm(?) FAMILY OWNED BUSINESS THEY MAKE U FEEL LIKE FAMILY!!!! Hopefully I win powerball and can go back there all the time. Could not more highly recommend!!!! Thank u Chris and Michelle xo Sara-Kate J

I would absolutely not recommend this place. I came to this store today, June 23, 2026, at around 3…read morep.m. because I needed jewelry repair. When we arrived at the store, the initial experience was normal and professional with the First Lady that greeted us.(Unfortunately, I can't remember her name; she was professional.) I needed my 1ct platinum engagement ring, 1ct platinum wedding band, and a gold bracelet repaired. We received a cost estimate for repair, and we agreed on the repairs. We got a receipt with the jewelry breakdown, and I noticed that the engagement ring had no GIA serial number listed; my diamond is GIA certified . So I asked for the GIA serial number to be listed on the receipt for security on both my end and the store's end. Michelle proceeded to involve herself when I asked the store associate to please include the diamond GIA inscription number. Michelle asked me why I needed that included and got offended that I even asked and proceeded to tell me that they are a reputable company for over 20 years. I told her I just need it so when I pick up my ring, I'm certain it's the same one I dropped off. (This should be standard in all jewelry stores.) She then grabbed my ring and dropped it and became very aggravated with me. She claimed she couldn't even see the inscription because it was small. Her brother, Chris, told her what loop magnification to use, and she told me to look at it myself, and they would write it. Michelle, I can't believe you have been in business for 20 years and you don't know how to use a basic loop. Shame. I was made to feel like my 1ct was insignificant and small to see the inscription. After that bad experience paired with Michelle's attitude , I requested to cancel the repair. Michelle asked me why I felt like I needed to cancel only because of the inscription. I said it was for my comfort, and I no longer felt comfortable. I received all my jewelry back and left the store. I feel like it's important to post about my experience in this establishment because I still don't understand what I did wrong to be treated differently. Microscopic verification is a must. I should not have to request this!!! Michelle needs to look deep within herself and ask herself why she felt the need to treat a customer the way she treated me today. My 1ct might be insignificant to you, but to me, it means the world. do better.

Update... after loosing 60lbs all my rings were falling off. Both my wedding and engagement ring…read morewere custom made for me and very detailed. Dana was happy to resize them, cutting the platinum and never once loosing the detail. They also gave me back the "scrap metal" and nothing was lost. OH! and work was done in two days. There work continues to be above the standard, and they are always kind and helpful, be it a big job or a little job. Those that don't have a good experience should speak to Dana she will always fix an issues and "do the right thing" as will Richie and Sal the owners. Never a bad day at D'Errico!

I am so happy I went to D'Errico to get my wedding ring and bands cleaned. I was really happy with…read morethe customer service. After sending a message on their website, a store associate came out to my car, where my baby was napping, to explain their services and prices to me. Once baby was awake, I was able to get my rings cleaned, prongs and diamonds checked as well. I didn't know what to expect for pricing, but it seemed fair to me: $35 per piece for unlimited cleaning/inspection for 1 year. Such a good deal! D'Errico has a customer for life!

Another great Jewelry repair done. Recommend this spot to everyone. Great prices and quality…read morework. They did a beautiful job on ring sizing it down while keeping stone protected and the shortening of bale on cross. Plus they returned the leftover gold from the ring resizing and the bale resizing on cross. This is a gem of a jewelry store that does on premise repair. Definitely recommend to all. They are honest and trustworthy.

Gave the owner a bit of gold to create into a piece. He was able to turn it into a beautiful…read morependant with a pretty frame. It's so special. Customer service is great!! He's very creative in his designs and is willing to sit and brainstorm ideas with you before you come with a final decision. My mother also gave him three diamond rings that she had and he was able to meld and turn the three rings into one beautiful three stone. We highly recommend!!

Very disappointed with this place! I came in on Christmas Eve looking for a ring for my husband. I…read moreeven said how picky he was. They didn't mention once how they had a no refund policy that I could only exchange or get store credit!! So I come to return it and they refuse saying I can exchange it. What's wrong with your jewelry that you won't take refunds? What a waste of 90 bucks!! Update after response: As you can see from my first review I am adding on after the response. 1. I clearly stated that I was offered store credit or exchange. 2. Great that it's posted on a receipt that is given AFTER purchase. That's super helpful... 3. When I bought the ring I wasn't near the register. 4. I made it clear when buying the ring that I didn't know if he would like anything and said I would ether exchange it or return it. Going into detail saying I would get his mother in Turkey to find the ring he wants if he doesn't like these!!! Where it was NEVER SAID returning wasn't an option!! 5. I never said there was a defect with the ring!! Just who knows what is wrong with any of your jewelry for having such policy. 6. Yes I choose nether because I didn't want any of those options. What give you guys more money for something we don't want!!

Even though this location is closing the staff was awesome and super helpful…read more Even replacing a toy watch that got broken just after we purchased it.

John is a very professional, skilled jeweler who helped me with a jewelry repair. While there I…read morefound some very beautiful, unique gemstone rings. Gracious atmosphere is a plus!

I went in to sell some gold that I had from different pieces of jewelry I no longer wear. They…read moreoffered significantly more than other places I had gotten estimates from. In my community they are known for their trustworthiness.

I had such a wonderful experience working with Megi at LaGravinese Jewelers -- I honestly can't…read morethank her enough. I reached out with a very last-minute request to have a custom ring made for my wedding, and from the very first phone call, Megi was warm, kind, and incredibly reassuring. She immediately understood what I was hoping for and didn't hesitate to take on the challenge, even though the timeline was really tight. What stood out the most was how thoughtful and genuinely caring she was throughout the entire process. She communicated clearly, kept me in the loop every step of the way, and made sure all the details were exactly what I wanted. She never made me feel like I was a burden or asking too much even though I know the turnaround time was no small task. The rings were not only beautifully made but were finished and finished and shipped so quickly that they arrived in time without any stress on my end. When I opened the box, I was blown away. She had wrapped them beautifully and had even placed a gift bag and tissue paper in there so I can give it to my sister on my wedding day. It was perfect!!!! Knowing how much care went into making it -- especially under the pressure of a short deadline -- made it all the more meaningful. Megi truly went above and beyond, and I could feel how much she cared about making this gift special. It's rare to find someone who's both incredibly professional and so kind-hearted. I'm so grateful to her and the LaGravinese team for making something both my sister and I will cherish for the rest of my life. I live in Florida and will forever use them my jeweler for this very reason!! If you're thinking of working with them, especially on something custom or meaningful, please don't hesitate. You'll be in the best hands!

I have purchased jewelry in the past and been happy but recently took a necklace in to have some…read morecharms added and was not happy with the service, I think this business has gone downhill Took 2 weeks to do the job and it was incorrect- charms on wrong links despite careful instruction. They said they would redo it asap but when I went in on the specified date it wasn't ready. So, finally they got it right and charged me $75 to attach 2 charms. Im disappointed because they didn't seem to care that they botched it and took a while to make it right. Had they apologized and knocked 20 bucks off the price I would leave a much better review No more jewelry repairs for me at this place, not feeling the vibe I want from a family business