Excellent customer service. This family owned business aims to please. When I couldn't lift my…read moresnowblower into the car, they came out to help.

I've gone to them with tractor and snow blower repairs and they have been both efficient and…read morereasonable with pricing.

I had my Simplicity lawn tractor in for service, it was there for six weeks they replaced the…read morecarburetor with an after market one, which they said they had good results with. Whrn it was returned the tractor still did not run correctly. I returned to their shop and told them what the problem was , and they said they would order an original equipment part, after waiting an additional two week, I called to inquire if the part had arrived, and was told that they could not find any information on it. I then told the very unprofessional person on the phone that this was unacceptable He tol me go find someone ese to fix the tractor.

Bought a chainsaw there, gentleman was helpful. I drove by this place for 20 years and never…read morethought about going there. They were listed as a local Stihl dealer and thats the brand I was looking for.

Super helpful staff, great location, excellent selection, and service!…read more Highly recommend.

I love that we have a vacuum store here in Clinton…read more Everyone there is so knowledgeable and kind. They keep my vacuums in good shape. I purchase my bags and filters there. Thank you!

They picked up and dropped off my tractor. Everything works great. Thank you for your help.read more

Alan is everything you want and need in a small business. Dependable, reliable, fairly priced,…read morewith a LOT of integrity. He fixed our snowblower in 4 days, kept his word in the time he would pick and and deliver the snowblower. We gave him a tip as we appreciated him and his professionalism. You don't find many small business owners with this much integrity.

A branford anchor thats been there forever, great prices small and friendly place, a true town semi…read morehardware store.

Women at the register definitely have nasty, negative attitudes. They'd be better off being short…read moreorder cooks at some of the local diners or fast food restaurants where they don't have to interact with people. Sorry I patronized their store with everything I bought. Home Depot or Lowe's eventually will put the bite on them. Management should look at the writing on the wall...

These guys are the best. They did a great job helping me get my new Cub Cadet zero turn, had…read moreeverything in stock, and were super friendly and professional. I especially appreciate the work Brad put in getting our mower prepped and loaded, walking me through its features, and making sure I was good to go before I left. 100% recommend them to anyone buying outdoor equipment.

Awesome customer service. Greg was able to get my eBay warranty activated for my lemon Toro mower…read moreand ultimately Briggs Stratton replaced the engine. I also rented a mower which worked great and I was able to return it the next am as a courtesy.

ive always loved stopping in at lockstock. horse & chicken supply's!! friendly girls up front…read more fresh hay always!!

I HAD been a customer for years. Recently, I was contacted by the store about their staff making a…read moreclerical error on an order charged on my debit card two weeks prior. They were looking to recoup the deficit as the employee undercharged me. The owner basically accused me of trying to get something for free even though I agreed to pay for the EMPLOYEES MISTAKE . If I had been a cash paying customer, they would have had no recourse. Very disappointing that I was treated so rudely. They make supporting local businesses difficult.

I recently purchased a 12' x 16' A-frame shed from Best in Backyards, Cheshire, CT. It was a very…read morepositive experience, and I'm very happy with the new shed. I worked primarily with Janice in the show space on South Main St. She showed me differences in models and lines while patiently answering my questions over the course of a few weeks. I was surprised at the detailed process we went through when I finally decided on what I wanted and sat down with her to go through the order itself. Janice went through every choice from windows to gable vents to locations and sizes of windows and doors. After waiting 3 weeks for the shed to be built in pieces, the assembly crew showed up on the appointed day right on time. Jose, Edvin, and Celso arrived at 9am, and got to work quickly, assembling the shed in a little more than 6 hours. Other than a short break for lunch, they worked steadily, kept things neat, and cleaned up after they were done. The finished product is well-constructed. Within hours of the assembly crew heading back to NY, it started to rain in CT for the next 36 hours. My town received close to 5" of rain, yet the shed was bone dry inside, much to my relief. From beginning to end, I'm very happy with the service and final product, and I'd highly recommend Best in Backyards to anyone in the market for a storage shed.

Be careful, they will advertise sale sale sale to get you to buy it. I wanted the shed 10' X 20'…read moreshowed price was 9300. I paid 8600 after fake sales price promotion and customization What I wanted and what I got is totally different. Only thing they got corrected was the color. I called back to get it readjusted . They talked about ripping the roof off and redo it and it will cost a lot more. If I proceed my sheds would probably cost 11K +. Sales person are very pushy towards sales do not care about you or try to resolve the issues. Did I saved money? No not at all be careful when shop here. better off go to Home Depot and pay same price at least it's 3D animated in the palm of your hand and at least you know exactly what you are getting. Restocking fee is nuts 20%. Please be careful when buying here.