My washing machine had been malfunctioning for months, and I was about to get a new one when I…read moredecided to try getting it fixed instead. I called Brian on a Friday and briefly described the problem. He gave me a quote, and we set an appointment for the next day. Brian ran a few tests and was able to diagnose the issue. He was friendly, personable, and great at communicating. He talked me through what he was doing while he was working and clearly explained the problem. The final price was as quoted and the whole experience was very smooth. He fixed my issue and even tried to help with a plumbing problem affecting the washer that I didn't even know I had. He went above and beyond, and now I have a working washer. I highly recommend giving him a call!

I called Brian to service my Bosch Refrigerator/Freezer when the ice maker stopped working (the…read moreunit is about 8 years old). Brian quickly isolated the issue by running some diagnostics (a bad fill valve) and ordered a new ice machine. He checked several sources to get the best price. When he received the new part he came back and quickly installed it all for a very reasonable price. Everything works great again. I highly recommend Prospect Appliance to anyone who is in need of appliance repair services.

Jim's son, Andrew came to help me with a shelf that I couldn't get back in the fridge. What a…read moredelightful young man... Reasonable is beyond expectations. He wasn't going to charge me, but I did give him a great tip. Thank you Jim and Andrew.

Jim was great! He gave me a time frame starting at 9 am, was here just a few minutes after. He was…read morehere to look at both my dryer and my washing machine, and I also asked him to look at my dryer vent. He quickly diagnosed and fixed my issues for a very reasonable price. I couldn't be happier! Will definitely use him again.

Highly recommend Ferrari's Appliances…read more We recently purchased kitchen appliances from Ferrari's Appliances in Naugatuck as we are happy to support local businesses whenever possible. Management handled our transaction with the same professionalism we had experienced with them in the past with prior purchases. We were very impressed with the installers, Jonah, Jose and Will, who did a superb job with installations. They were very meticulous and careful, paying close attention to all details. Overall, we are very satisfied with the customer service that we received. The installers EXCEEDED our expectations.

Buyer Beware! I was expecting a delivery today on a new washing machine, but received a call…read morestating that the machine's door does not close. I was asked if I still wanted this machine, but NO I did not. The offer was to deliver it and then set up a repair date. I have dislocated shoulder, but now I am off to a laudromat to do three weeks worth of wash. I wanted to support local business, but this business is very unreliable and wanted to scam me into buying a defective machine. NO apologies, nothing - just deal with our incompetance. No offer either to take money off the machine or apologize and give me a 100-200 credit on a new machine. A good business practice would be to do that. Colton was very rude and I think at 3:45 when I received the call about the machine, they just wanted to leave. Horrible customer service. Again, STAY FAR AWAY FROM THIS BUSINESS!

Excellent refrigerator repair service that was prompt and professional. Highly recommend!read more

Dear Mr Jeff's I response to your unfounded accusations, of…read moreme calling to "Threaten, and harass you or your establishment. Is THE FARTHEST THING FROM THE TRUTH. . WHEN IN FACT, I told the young lady on the phone " I felt that the charge for the service man was very expensive. And I wanted you to take my address, and mail me a refund for a portion of the service charge . When your employee informed me , she doesn't have any authority to grant me my wish, she would take my number and someone MIGHT BE GETTING BACK TO ME. THE ONLY REASON FOR MY SECOND AND LAST CALL to Jeff's appliance was to inform you of my intentions to stage a PEACEFUL PROTEST , in a public area on Howe Ave Shelton . Everyone has the right to a peaceful demonstration when they have been wronged. In fact, I have already been in touch with Shelton P.D., And I was told that there were no complaints filled from your address. And I reported to them on my intentions to protest..

I couldn't be more pleased with this company's thoroughness, and dedication in efficiently…read morerepairing my stubborn refrigerator. Before seeing L& J. I had fa rustrating experience with another company who failed to solve my fridge's multiple problems. (not cooling, light not working, freezer frosting like crazy). I found L & J Appliance--and what a difference. Kyle and his father Lawrence spent the time to properly diagnose a complex issue that had been completely missed. They made a custom repair and fixed the problem for good. Affordable pricing too. They are professional, thoughtful, and clearly care about doing the job right. It's rare to find service like this. Highly recommend.

We were told by our appliance store to call L&J for our electric cooktop needed a new fuse after…read morewater had gotten into the board. the team came and promptly diagnosed and fixed it. A few months later our combo microwave/oven had shut off unexpectedly, and we felt confident calling them again for this since we purchased all of our appliances from the store, and they recommended them. They came out a few times between the week of Thanksgiving in November-December 2025. First it was an electrical board issue- which they rerouted so we can use the oven. We were told they needed to order a part, and they'd call us to schedule once they received the part. The part came in, but it was wrong and the job couldn't be completed. They needed to order a new part. That was in Feb/March... again they came out in April, and still couldn't complete the job because the part was not right. Well now it's almost July, we still don't have a working microwave. No calls. No communication. Kyle, the repair tech was professional, and timely. No complaints on the guys who came to do the work. The company is not charging us for the extra repairs, so of course this has fallen on deaf ears and we have not heard from them in months. We have had to purchase another microwave and put it on our kitchen island because it's been 7-8 months without resolution.

Booked through Yelp but had a bit of a rocky start -- their system had a glitch and my address…read morenever came through on their end. I called thinking it was a no-show, and Christian was at my door within 30 minutes. That kind of responsiveness says a lot. Once he arrived, he was professional and thorough -- took apart what needed to come out, figured out the issue with my LG ice maker, and had everything back in order quickly. Great experience overall, and I'd definitely call them again.

I called them Thurs afternoon, got an appt for the next morning. Freezer not making ice. Analysis…read moredone next AM, parts ordered. Received call Monday AM From Cris to come out with parts for repair in 20 minutes. Determined issue was in the display...replaced display, checked system, cleaned coils and said no need for replacement of ice maker parts. Service was fast, thorough and pricing very reasonable. All my appliance repairs in future will be done by Service King!! Jim T, Shelton

In short, fridge stopped working-went in there for a new purchase. Ted the owner mentioned that it…read moreis common for a small part to fail and recommended he look at it. I was convinced it was a bigger issue but took him up on it. He was 100% right. So, $175 later my fridge never worked better. He easily could have sold me a $2000 fridge and I would have been happy. They gained a customer for life. Since then, they fixed dryer and washing machine. On time, friendly and reasonably priced. Best service in the area. People like this just do not exist anymore. Thanks for not robbing a guy in desperation who self-diagnosed his broken appliance. Well done and please support these local guys!!

Recently purchased a dishwasher here. Delivery, instal, and removal as agreed. Kevin was very…read moreprofessional and a nice guy. Very personable and informative process. Prices are fair, not great. Better service than Home Depot. Would rather buy from a local spot with this type of service than the big box store.

Being a woman you always are guarded that you will be taken advantage of. JRD Restoration is 100%…read moreprofessional! They did exactly what I wanted to my rims. Reasonably priced, timely and took great care of my vehicle. I cannot be happier! I will recommend JRD to everyone who asks about my rims.

Honestly I couldn't have asked for better, the care he took in my parts was immaculate. I went to…read morehim because he was the only local person who would take my job and I'm really glad he did. he turned around my parts in two weeks and they are flawless. Check out the picture it will be posted on the review page.