I made an appointment with Brian on 6-2-20. We went over the things I needed help on my LG V40…read more After that we looked at the LG V60. I was really impressed with the V60 and bought it. It was time for an update anyway. Brian was a big help and knowledgeable. Will call him when I have any questions or problems. Robin

From the owner: Fairlawn's go-to Verizon store for the latest devices, including iPhone 17 Pro Max, Google Pixel 10…read morePro XL, and Samsung Galaxy S26 Ultra. We offer personalized service, device upgrades, and trade-in options on America's most reliable network. Our mission is to keep Fairlawn connected with top technology and expert guidance. Visit us today at 7347 Peppers Ferry Blvd. for the newest smartphones, tablets, and accessories.

I canceled service and it took 63 days and an FCC and a BBB complaint, plus the threat of going to…read morecourt to get my unused money refunded to me. All they did was lie constantly, make up dates that the check was sent and blame everything on the USPS. This is a pattern for this company and not an exception. When I had their "service" it always scrambled every single day and they refused to give a credit for it. They just bill you and you tow the company line. I was with this morally bankrupt company for over 10 years and NEVER had even one late payment and this is the thanks you get for it. BUYER BEWARE!!

They have almost a complete monopoly over internet in radford va, with only a few limited options…read moreoutside of them. The internet speed feels throttled constantly, they consistently take over an hour to let you speak to someone, and they change plans without telling you, so you end up paying more for less.

Be very careful coming to a few of these locations they use these things called CRS sheets trying…read moreto trick you into adding more stuff than you need they will add stuff to call it a value but in sense just to get more lines out of you and won't do upgrades because it doesn't make them money unless they add lines like watches or trackers to you save yourself go to a Corporate store not these shady dealers also will add lines to your account instead of upgrades to help their numbers

I had the worst experience at this T-Mobile store and the store manager was very unhelpful and…read morerude. I was told of a promo deal over the phone that I could redeem in store and when I asked them about it they talked to me like I was stupid for asking and didn't even offer any other solutions to the problem I was having. They all looked like they hadn't showered in days and their personal hygiene was not up to par. Do better T-Mobile fairlawn.

They're very knowledgeable, friendly and won't overcharge. They're empathetic and very helpful to…read morethose that might be computer challenged. Definitely recommend.