Jessica was phenomenal! She is flexible with dates, great with texting and communicating,…read morecustomized my cleaning needs, had competitive pricing, and overall was an absolute JOY to work with! I highly recommend her to ANYONE looking for a one time or ongoing cleaning service. I looked around the twin cities for someone and I am so glad I found Jessica! I have asked her back a few times and plan to continue calling on her for my cleaning needs. AMAZING work!

Jessica was a dream to work with. She was incredibly communicative and able to fit me into her…read moreschedule at the last minute. Even though she and the lovely lady who was her partner came late in the afternoon, they stayed well into the evening making sure my house was sparkling. Every corner of my home was cleaned beautifully. Her rates are very competitive and her team does a fantastic job! Will definitely be calling Jessica for all my housecleaning needs in the future!

Premier Maids just left our home after the job. AMAZING! The…read morehome looks and smells great. I didn't think our stove could get any cleaner than it was as I have tried. But it looks almost new again. The floors sparkle. The mirrors look great. Bathrooms are beautiful. My wife was almost in tears she was so happy. We are both retired and just can't do this stuff any more. Price was $280 for the first deep clean. $200 every 2 weeks after. We have a 4 bed 2 bath 1900 sq ft home in Cottage Grove MN..

This company is great! We have been using Premier Maids for about 6 months and they do a great job…read morecleaning and really enjoy that it's a small business to support. I really like is that they do not cross-contaminate bathroom to kitchen germs, and use natural products whenever possible. Another great aspect of their business, is that they will cater the cleaning to your needs, i.e. changing all the sheets in the house, taking out the diaper genie, etc. Very personable and customer service friendly. I have been very impressed and would highly recommend!

Sooo my parents are getting up there in age and I wanted to offer them a little help since I'm not…read morenear. Karen's Green Cleaning is top-notch! The cleaning lady was professional and meticulous in her work. Their house has never been cleaner. I appreciate their use of environmentally safe cleaning products. Will definitely be using them again. If you're looking for a reliable and eco-friendly cleaning service, look no further than Karen's Green Cleaning.

I'm so bummed to be writing this but I want others to be aware of the experience we had with this…read morecompany. The first appt, the team arrived over an hour late. I was compensated and they were very apologetic- stuff happens, I get it! So I booked a second service, they canceled less than 24 hours before the appointment (which they'll fine you for doing). Ok, fine, we rescheduled for today. It's now close to an hour after the appointment time. No one called. No one showed up. Additionally, we have a 2500 sq ft home and they expect one person to be able to clean the entire place by themselves. I get the feeling that the people who work for Karen's are overbooked and overworked with very little support Please do yourself a favor and find another cleaning service. This one is completely unreliable and has no respect for their customer's (or their cleaners') time.

I'd love to give this company more stars for the wonderful woman who was always on my cleaning team…read more(Vania) -- but I just can't let the company take credit for one good cleaner. If you hire Willow Maids to clean your house, you'd better be sure you have ALL the receipts for ANYTHING you've purchased in your home that you care about -- these cleaners are very rough in their handling. In the short time I used this company for bi-weekly cleanings, they broke a ceramic box in my bathroom, the handle on the dishwasher, the ceiling "cover" on the ceiling fan unit; I noticed many times that my antique cameras were roughly placed back (they are "set up" for display and their "stands" would be knocked over), and I ended up having to HIDE my glass statues from my travels because they broke the pièce de résistance: a hand-blown glass statue that I purchased while on vacation in Rome. As in, Italy. OH, and then they tried to HIDE the fact by putting it back "together" so it looked as if it weren't broken!!! Do you know what I got in "payment" for said priceless item that can't be replaced? 3 "free" cleanings and some super-strength industrial glue to "fix" it that has a TON of warnings (I still haven't used it to fix the piece because I'm afraid of chemical burns or growing a second head from using it in an unventilated area). Not only that -- and yes, I STILL kept using Willow Maids after all that because I liked Vania so much -- but the cleaning wasn't all that great. In fact, after they broke the ceramic box, I found sharp shards of it in my carpet TWO DAYS LATER. Obviously not great with vacuuming... ...I stressed the importance of dusting when I first hired them -- the owner assured me they'd be thorough. Well, at first they were, but as team members changed and the revolving door started swinging, the dusting and attention to detail started to slide. I'd find entire areas where they had not only NOT done a good job; they hadn't dusted at all! Shame on me for keeping this shoddy company after all this happened. That's my fault. The straw that broke the camel's back was when I called to see about reimbursement for the ceramic box they'd broken -- I bought it at Target YEARS ago, and of course it was discontinued. When I researched a comparable replacement from the same design company/manufacturer, it came to about $35.00. Well, holy hell broke loose when I suggested that amount to the owner, who told me he'd give me $9.99 and not a penny more -- since that was the last findable price for that exact piece online (again, NOT manufactured anymore; that price was a discount/liquidation price). When I expressed my disappointment and mentioned other things that were going wrong with the cleanings, he cut me off rudely and basically insinuated that I was trying to get money out of him -- as if this were my ruse, that I "broke" things and then blamed the cleaning people! I fired him just as HE was "firing me" -- as I was asking if I still would get my $9.99 refund he HUNG UP ON ME. So, yeah. Long story short: don't hire Willow Maids.

Very disappointed in Willow Maids. 2 stars because they were able to come on short notice. I called…read moreand spoke to the owner for just over 30 minutes when making my appointment. We went over how dirty my cabinets were, the baseboards, how many cobwebs in the house, etc. I was super excited about the detail. I mentioned that the last time the house was professionally cleaned it took about 2.5 hours. He said something about how other companies maybe aren't as thorough as Willow Maids. I also explained that we have 2 pets so there would be pet hair to vacuum and I was assured that wouldn't be an issue since they have such great vacuums. I bought a deal for 4 hours for $99 - I only needed the main rooms - kitchen, bathroom, living room and dining room - cleaned. I expected that they'd be able to do a super deep clean since they had 4 hours and I didn't need the whole house cleaned. I want to note that I pre-cleaned the house so that they would have more time to focus on the details - like baseboards, dusting, etc. Cleaning day comes after 3 emails reminding me of my appointment. 3 cleaners show up without calling first like they stated they would. I work from home and was on a call so I had to run out and meet them and let them know I only needed the few rooms done and that I'd be available if they had questions. Just over an hour later they tell me they are finished. I mention that it was quick and I tipped them as they were on their way out the door. After they left I looked around and was immediately disappointed. They did not wipe the baseboards, did not move the ottoman to clean behind it, there was still dust on the lamps and the light fixtures in the bathroom. There was still dirt in the bathroom floor corners and I couldn't tell if they washed the shower wall or the fixtures because there were still water spots on them and they were not "shined" like their website said it would be. They also did not wipe the tile wall next to the toilet. I immediately wrote an email to the company expressing my disappointment. I received a call not long after from the owner, the same person I talked to to make my appointment. He looked at the GPS and noted that I did not get my 4 hours cleaning time so he would refund me for the time I did not get. He also mentioned that the cleaners noted I had a lot of pet hair and I also had 2 rooms closed off that I didn't need cleaned. The pet hair was not an issue, it was everything else they missed. Plus I had already given them this information when I made my appointment. I explained how I didn't think they cleaned the shower walls and he went on and on about hard water and how it might need to be steam cleaned which was extra, however I let him know while he was talking that I was rubbing the spots off with my hand so I didn't think they cleaned it. I also mentioned the wall by the toilet only to be told they don't wash walls. I would think that the tile area around the toilet would be cleaned but I guess not. I received lots of excuses and finally I just gave up on the call. When my husband came home I told him I had the house cleaned and as he wiped the dust of the lamp with his finger, he said "it looks the same as it did when I left this morning". Overall this was a complete waste of my time and money and next time I'll just take the time to do it myself.

Kelly up charges & rips off every one of her customers - she is a very greedy person. She told…read more friends of mine she would clean their couches, she didn't but still charged them $90 on top of her normal rate. She was supposed to clean our floors, bathroom, & kitchen (my friend recommended her until the couch ordeal but we had already hired her). She proceeds to bring the world's oldest wretched vacuum cleaner and turns it on and there is quite literally a cloud of dust coming out of it. When she "mopped" our kitchen she only hit about 20% of the floor & then it smelled like urine (I can't imagine where that mop has been ). When we called her out She swore at my husband over text messages for multiple days on end. If you want a pee smelling kitchen Cozy's is your place! Sad to see a fellow POC business owner damage the community in an area we already struggle in. Do better.

Kelly did a fantastic job. It was very easy to set up the appointment on-line and she was on time…read moreand very quick to do the job. Her attention to detail was impeccable. As an older person who cannot do some of the deep cleaning of my apartment, I really appreciate her thoroughness. I ordered the deep cleaning package. She washed the baseboards and all the doors and wiped down the kitchen cabinets. Also wiped out the oven and microwave and polished the stainless appliances. She scrubbed the floors on her hands and knees. The bathrooms sparkle! Kelly is very personable and respectful. Well worth the price.

Vivi and her team were great to work with! Her and her team were very prompt, professional, and…read morethorough. They arrived on time and were very thorough. We hired for a one time cleaning after some house projects. We are so happy with the results we will definitely be working with them again!!

0 stars Set up a date for cleaning on Wed the 25th at 130pm…read morefor Monday the 30th via text. I asked a follow up question with no response at 541pm that day again via text. I asked another follow up question on Fri the 27th st 129pm, neither of which I got a response from. Finally, as was feared, no call, no show. DO NOT USE THIS SERVICE! Save yourself the wasted time. I'm adding 1 star because 0 isn't apparently an option

Dan's Cleaning Service is a generational family owned business that does fantastic work. We had…read moresome carpeting cleaned in our home and it turned out great! Sam did a great job and provided top notch customer service. If you need your carpets cleaned, I highly recommend Dan's Cleaning Service to get the job done right!!

I just had my house deep cleaned with Dan's Cleaning Service....they cleaned for about 5…read morehours.....Rosario and Sadie. I was amazed at how thorough they were. Dan even came over to look over everything. I have signed up to get monthly cleanings with them. I highly recommend!

THE BEST EVER!…read more This is the 1st time I have ever used a cleaning service and with all of the choices I went with Patera's Cleaning Service. I am so glad I did. Extremely thorough, careful to not bump into my new furniture and they actually made it fun for me to have strangers in my home! I have now hired them on a monthly basis. I was so pleased I'm not going to shop anywhere else. Thank you Patera's for my wonderfully clean house. You went above and beyond my expectations! To anyone reading this.... try them one time - you will be hooked! Peg Scandia, MN

Overall I was satisfied with their service. The girl spent 2 hours at my place, and she did a very…read moregood job. When she left, the house felt as thought it had been cleaned for real. And she wasn't creepy at all, like some cleaning services I've used before. Only thing, I specifically told her a few things (such as, things not to do) and she ignored them completely, which I found a little annoying, especially because I had written them down. Also, I think my fridge now looks scratched (it has a stainless steel surface), and I'm pretty sure it wasn't scratched before.