Usually get things I need when visiting CA but that is getting old so I tried Pink Cloud. Knowing…read morethere is a difference between CA and TX I wanted a place that knew what I wanted and needed. The guy working, Buie was amazing! Showed him what I had and he showed me half a dozen options and the proper usage. They have a big selection and great prices too! Highly recommend. (Wink)

So, I have a Wotofo Profile Unity RTA right? Don't know what that is? I don't blame you. Anyway,…read morethe cap that you take off to fill the tank with juice has a very specific rubber seal gasket. That gasket had ripped, essentially rendering my tank a useless, fruity e-juice dripping disappointment. I had scoured the web in search of the part. The official Wotofo site had the part for $1, a shipping cost of $29, and would reach me within, and I quote, "25 business days"... Lol On a whim, and because my wife told me to just try, I called Jake over at Pink Cloud and told him my deviating and irreversible problem. He asked me some details about my set up (diameter, location of gasket, etc) and proceeded to instruct me to come on in and see what he could do. We show up, mangled o-ring in hand and zero hope. Jake hits us with the old reliable "What's up yall!?" So I told him I had spoken with him on the phone about an o-ring blowout. He immediately sprang into action, ripping open drawer after accessory drawer. Dropping every rubberized electronic cigarette component imaginable onto the crystal clear glass case in front of me. But to no avail. Nothing fit! Not surprised, due to the rarity of my tank, I slowly prepared for departure when, out of the blue he yells "this might be a stretch, but try this" a tiny glimmer of hope gets slid across the display case. So I compare the size and whatnot. Looks small. But he did say it would be a "stretch" so I forced the ring into the cap of my tank and utilized the provided-by-Jake utility knife to pry the o-ring into place. Perfect (forced) fit. Immediately my issue disappeared. TLDR: Jake is awesome and went above and beyond to help fix even the most intricate of issues. 1 billion stars

After shopping with Vape City for the last 5 years or so with only one other negative experience…read morewith the corporate level of this company selling a counterfeit product which was remedy'd. Recently Vape City has made changes to their loyalty program. After being reassured from staff that the points would be transferred over and 4 visits into the shop over the last 3 months leaving my information each time to inquire about it, today I was finally able to get the staff to try to speak to whoever is over them at a corporate level and was told to shove it about my original point balance. The in store staff is great and this review is not meant towards them, their customer service is a 5/5, however the lack of follow up and general lack of care towards customer service on a corporate level is atrocious. I highly recommend shopping elsewhere.

Points rewards and easy to talk to staff and friendly communication skills. Like easy to walk in…read moreand wheelchair friendly. Open doors all day , easy light do not dark inside, easy to park and find on map. No big lines to stand through. Had what i needed.

Amazing service from Simon he answered all my questions and gave great recommendations. Highly…read morerecommend will tell friends, and will return.

I dropped 200$ told I couldn't use the restroom quite curtly. I guess the customer service is…read moreoptional

Smoker's Center is the absolute best! Sam is the most amazing owner, and works constantly to keep…read morethat door open for his customers. Lindsay, also an excellent asset to the store, also working consistently to make sure that everyone's needs is met. Both of them equally making the most very best suggestions on their products. Speaking of the products, their prices are priced amazing! I have yet to find anyone to compare to the Smoker Center, they really do love their customers. They have anything and everything you could possibly need, and the vibe is so amazing there. If you have not been here yet for a vape, gummies, or any other smoking product, you should go now! Myself and my partner have been regulars there for years, and we go nowhere else!

Sam does a great job of helping his customers and providing excellent service. Smokers center has a…read moregreat selection of vape coils and juices and all the cbd products you could ever want. I think the prices are the lowest I've seen around and by shopping here you're investing in an incredible local business owner.

This isn't just a vape/smoke shop! It's a little bit of a neighborhood convenient store too. So, if…read moreyou need a drink or quick snack, this spot can help you out! The couple times I've been in, the staff members have been friendly and helpful. They've been able to help me find what I need. Pricing is reasonable. Great place to shop local.

The person that was working when we walked in was more than helpful. I needed a one time piece that…read morei was going to dispose of same day so i didn't want to spend $20 and instead of not offering anything (because he didn't have to) he instead offered this free little small one hit piece. Very much appreciated!

Awesome: shop, rewards program, in-house blends…read more They are some of the nicest and friendliest staff in town. They don't pressure you into anything, and are super helpful. Check this place out!

The service at vapor studio is absolutely fantastic. The sheer integrity that Travis has…read moredemonstrated anytime i have a question or concern about a product, is mind boggling, and i wish more shops in austin operated in the way this shop does. Travis himself said that he's tried every product they offer and will give you an honest review on anything you may be interested in. Until the other shops get their **** together, i won't be going anywhere else. iykyk...

Jessica is always a pleasure to chat with and I am getting to know local products, having come…read moreSpokane WA's Cinder Downtown store and their amazing budtenders (shout-out to Bell!) -- I feel just as home at Knuckleheads!

Lillys the best! The prices are good and the selection is good. Stop in and check it out. Plus HeB…read moreis next door.

Employee was very nice and super helpful, answered all my questions, and gave great recommendationsread more

The good - they have a better selection than most other places…read more The bad - they are degenerate dirt bags who have no idea what they are selling, can't answer any questions, and will just out and out lie if they can't answer your question. These are powerful drugs they are selling and they can't answer any questions about any of them.

I came into Smokies today, and was helped by a very nice woman (owner?). She explained the shop had…read morejust opened. She talked to me about some of the disposables and introduced me to a new brand. The prices were right in line with other vape shops in the area. I ended up buying a LuffBar disposable vape. An hour later, I noticed that it wasn't turning off properly after a puff, and it was starting to get very hot. I went back to the store, and the employee was very understanding, and said it was slightly defective and offered me a new one. It's working much better. The jury is still out on LuffBar, but based on my experience, I can recommend Smokies for their great customer service. It's not easy for a new business to give out free units, but it's necessary these days to compete with other stores, as customer service is so important in this market. Give Smokies a chance, and help them get off the ground running! I'll be back for sure.

Very friendly and knowledgeable. Markup was a little much but they were one of the few shops that…read morehad what I was looking for.

So I've actually never been inside, but when on socials I was an active follower! I just made a…read moredoordash order and Walter(hoping my spelling is correct!) they were beyond kind and went above and beyond to assist me today. Literally amazing and I hope they know they've made my day!! :)

Good vibes, very good staff, and great products. They give free goods when you sign up for their…read moreawards program. This is the best dispensary you'll find in Austin.