The owner is retired from Disney World Orlando as a Costuming creative seamstress with 25+ years…read moreexperienced seamstress. I needed some alterations done, this business was highly recommended to me. I will update soon with my thoughts soon. Services are home based, house was clean. There is a dressing room available. Cost: 1 men's blazer sized down, back sides only. $35 2 women's pants hemmed. $36

I was extremely pleased with Lillie's timeliness and expertise, until I began steaming my wedding…read moredress the morning of my wedding. Lillie has great reviews, and wasn't far from me so I felt like I was making a good choice in bringing my dress to her- especially since she has been a seamstress for many years. I was getting married on June 27 and dropped my dress off to Lillie to have the bottom hemmed and a bustle added. I dropped my dress off in April, so I figured she had plenty of time. I was able to come and pick up my dress from Lillie on May 11, and everything was beautiful! I was very happy and couldn't wait to wear it. However when I started steaming the wrinkles out of my dress, I found blood on the back where some of the buttons for my bustle were placed. I then trailed further down to find another spot of the same size, also where other buttons were placed. When I got to the train, there was another blood stain about 3/4 inch long and 1/2 wide. It was on the hem. Of course I wouldn't have noticed these stains when trying on my dress during pick up because I'm not walking in there with the intention of looking for blood stains. I could not get the stains out because they had been set in for too long. I am very displeased with the lack of honesty from Lillie, and I certainly will not be returning.

When ever I either purchase or have an existing suit altered, this establishment does premium,…read moremasterful work. I've been having my garments fitted hear for over 30 years.

Avoid this place! Loose stitching, could NOT sew in a straight line, then created her own design to…read morethe garment that I did not ask nor want!

Kimmy did a great job altering my mother of the bride dress. It was a jacquard material dress. She…read morehad it done on time, and it fit perfectly. She also fixed my daughter's bouquet holder made from my 30 year old wedding dress. Her shop is clean, neat and her expertise was greatly appreciated.

So disappointed. I cried more than once in the process of getting my wedding dress altered. 1. She…read morefailed to call as promised on the day before I was to come in for my fitting to let me know what time so I didn't get in until the next week. 2. She got confused because she didn't make any notes to leave on my dress and just before I came in for my first fitting she told me she had finished the job. WHAT?! How? I wondered if she had confused me with another customer. She hadn't. She had sewn my dress. So scary. She tried to blame-shift on several occasions as if these things were somehow my fault. 3. Thankfully she hadn't ruined my dress. After she fitted me and did further alterations, I tried it on and she realized she hadn't actually hemmed the dress. Good grief. 4. When it was supposedly done and I got it home and tried it on, I realized she hadn't taken the hips up at all -- they were puffing out. She had only done the bodice and the hem. She charged extra for that when I took it back! This experience was a nightmare. Her work cost $340 with no discounts for bringing me to tears twice or the hassles resulting for her numerous oversights. The sewing itself was very good but save yourself some heartache if you can and go elsewhere.

She has since moved her location, but, I have been going to see Yani for years to get my pants…read morehemmed. Her prices are very reasonable and service is fast and courteous. The job she does is top notch! I can't tell a difference between pants bought off the rack, and the ones she has hemmed for me. I have taken everything from work dress pants, to new blue jeans, and her work is always 100%!!

Blind seamstress with little sewing ability! Yani hemmed a…read morefew pairs of pants for me and she was fast, did a good job, her price was very reasonable, and a pleasant person. I was so pleased that I referred her to friends and family and searched my closet for more clothes that I hadn't worn because they needed alterations so she could fix them. My previous enjoyable experience with Perfect Alterations all changed after I brought a V cut dress to her. She added fabric to the center of it so that it was not revealing. When I picked it up, at first glance it looked fine, (she didn't ask me to try it on) but when I put it on for my engagement portrait session the next day, it was obviously crooked. It was so obvious that I asked the photographer to not photograph me straight on and ended up changing into other outfits for the rest of the session. I moved 2 hours away shortly after that. Several months later when I was back in town I took the dress to her so she could fix it. I also brought another pair of pants for her to hem. She was defensive toward me and refused to admit that she sewed it crooked. She blamed me for waiting too long, (it shouldn't matter,) washing the dress, (which I didn't do,) my body being crooked, (it's not,) my straps needing to be adjusted, (they were perfectly symmetrical) I was too picky, (I'm not)...whatever she could come up with to divert the blame from herself. Everyone that I have shown the dress to sees that it is obviously sewn crooked. I posted a pic. I was not mad. I just wanted her to make the material straight so I could wear it. She refused to admit it's crooked, or fix it, and would not hem my pants, either. She claimed my pants were too stretchy and that they could not be hemmed. The pants are 60% poly, 35% rayon, and only 5% spandex. If I'm not mistaken, this is a normal material blend and should be able to be hemmed. Since she can't sew straight, won't fix her mistakes, & can't hem dress pants, I don't recommend her at all.

WARNING: DO NOT USE - DEMEANOR AND ATTITUDE IS HORRIBLE! I…read moretook my men's vest there to be taken-in on both sides. I walked-in and said hello. She was standing behind the counter hiding between two flower pots positioned on the counter looking at me as if I didn't belong there. She never said hello or acknowledged me. After I noticed her, I told her I had some items for alterations, then she asked "What You Want?" I showed her the vest I needed tailored, and she immediately told me she couldn't do it! I asked why, and she said because they had zippers and a lining, then she added she didn't want to do it! Her demeanor and attitude is absolutely horrible! This was my first time going there and my last! The place is extremely small and cluttered, as if it was a place where you go to buy second hand items off the street, rather than a professional tailoring shop. Needless to say, I took my items to another tailor shop and had absolutely no problems. People and places like this should not be in business that serves the general public by any means!

When I picked up my item one side was shorter than the other. Pure attitude as if I'm at fault…read more Finally she said she'd fix. When I picked up again the middle was still short and she had only fixed the ends so they match! Also there is a "V" shape scissor cut in the middle of my item! I paid $48 for alterations and only $45 for the actual item. Totally ruined! I will never use this lady again Grumpy Rude Negligent with your item.

This place can be trusted for dry cleaning, but I absolutely do not recommend it for alterations. I…read moretook my wedding dress here and asked for one small change to be made. They did not listen to my request and changed something other than what I asked for, which made the dress 4-5 sizes too large. They attempted to "fix" that issue but I'm still having the same problem. I have been in 4 times now trying to get it back to the way it was (plus my one requested change), and they seem unable to do that. For your sanity (especially if you're a bride), do not take your wedding dress here for alterations.

I use the Augusta Highway location for dry cleaning and have been very pleased. I have also dropped…read moreoff items for hemming and have been pleased with results. Both alteration items were high end lined dresses. The staff are very friendly and efficient when dropping off and picking up.

I am writing to express my profound disappointment regarding my final experience at Jackie's today…read more For 20 years, I have been a loyal customer, bringing items in for tailoring and referring countless friends to your business. I dropped off three items for tailoring one week ago and paid for the services in advance. I was instructed to return today to pick them up. Upon arrival, the associate presented my items and informed me that I owed an additional $35 because she had forgotten to include one of the necessary services for a dress on my original ticket. She then stated that I would not be allowed to take my clothes until this additional charge was paid. The $35 charge increased the total cost for this single, casual dress to $85. Given that this was the staff's error, I believe the business should have absorbed this cost, especially since I had already paid $50 for the tailoring--a price point that already made me question if the inexpensive dress was worth the investment. Furthermore, my phone number was clearly on the ticket, yet no one contacted me to approve the price increase or ask if I wished to proceed with the work at the new rate. As a result of this experience, which was caused by the new management's oversight and poor customer service, this was my last visit to Jackie's.

I have had alteration orders done on several occasions in the last few months. I have been…read moreextremely satisfied with the work, timeliness, and fair charges!