Had two dresses altered and he did a great job. Looked good and an easy experience. Turn around…read moretime 5 days.

Jackie's did a great job with my clothes, and I'm so happy that I brought them to her! It was a…read morelittle bit more expensive than the other options I considered, but considering the quality, I'm more than happy to pay the little bit of extra money. 5/5 would recommend, and this will be the first place I go next time I need clothes tailored!

This place can be trusted for dry cleaning, but I absolutely do not recommend it for alterations. I…read moretook my wedding dress here and asked for one small change to be made. They did not listen to my request and changed something other than what I asked for, which made the dress 4-5 sizes too large. They attempted to "fix" that issue but I'm still having the same problem. I have been in 4 times now trying to get it back to the way it was (plus my one requested change), and they seem unable to do that. For your sanity (especially if you're a bride), do not take your wedding dress here for alterations.

I use the Augusta Highway location for dry cleaning and have been very pleased. I have also dropped…read moreoff items for hemming and have been pleased with results. Both alteration items were high end lined dresses. The staff are very friendly and efficient when dropping off and picking up.

If I could give zero stars I would. I aks multiple times about the cost of the alterations ( just a…read morehem) and never got an answe. She always said it just depends on how much I have to take off. Let's just say she doesn't know turned into $340 dollars for a bridesmaid's dress.

Completely tailored my cheap suit, on a very short timeframe, and the results were great. They were…read morevery busy and stayed late to make sure I had the suit ready for my event.

They drastically altered a dress on very short notice and did a beautiful job. I'm already lining…read moreup several pairs of pants and some blouses that also need alterations -- this time with notice. Their work is professional, and the prices are very reasonable.

I needed a formal dress hemmed for an event in 3 days. They got it done in 2! Great work!read more

They do a great job and is always friendly, but most of all, I can always count on my alterations…read morebeing done in a timely matter and the cost is perfect. I can honestly say that I have never had an issue with this establishment. I love doing business with them.

I just went to elite alterations to see if I could have a strap shorten on my daughter's dress that…read moreshe needs by next Saturday. The way that these people greet you you automatically feel as if you've committed a crime by entering their facility. They're not nice. They're not personable. They got these snarls on their faces as if your presence is just not wanted in there store. I would never return.

I am writing to express my profound disappointment regarding my final experience at Jackie's today…read more For 20 years, I have been a loyal customer, bringing items in for tailoring and referring countless friends to your business. I dropped off three items for tailoring one week ago and paid for the services in advance. I was instructed to return today to pick them up. Upon arrival, the associate presented my items and informed me that I owed an additional $35 because she had forgotten to include one of the necessary services for a dress on my original ticket. She then stated that I would not be allowed to take my clothes until this additional charge was paid. The $35 charge increased the total cost for this single, casual dress to $85. Given that this was the staff's error, I believe the business should have absorbed this cost, especially since I had already paid $50 for the tailoring--a price point that already made me question if the inexpensive dress was worth the investment. Furthermore, my phone number was clearly on the ticket, yet no one contacted me to approve the price increase or ask if I wished to proceed with the work at the new rate. As a result of this experience, which was caused by the new management's oversight and poor customer service, this was my last visit to Jackie's.

I have had alteration orders done on several occasions in the last few months. I have been…read moreextremely satisfied with the work, timeliness, and fair charges!

Mrs. Kistler was my main seamstress in Columbia when I relocated there after my divorce. She was…read morevery thoughtful and always delivered my clothing on time, as promised, and at an affordable decent price. I was really sad when she suffered health issues and I had to find another seamstress. There will never be another like her. God bless her and her family.

Have been going here for a few years and she is so kind and professional. Always makes my pants…read morelook as if they were made for me.

Do not use for wedding dress alterations. I went in for a price, and they would not listen to me…read moreabout what I wanted done. They pushed full steam ahead with their plans and ignored me. They just expected me to go along with it. They wanted me to leave my dress and said they would call with a price, but they have yet to call after a week. Zero stars. DO NOT GO

Friendly customer service. Take all my husband's work clothes here every 2 days. Very professional…read moreand the clothes are cleaned properly.