Awesome dentist my family has been coming here for years and now I take my kids pretty quick with…read moregetting you in for an emergency highly recommend

such great experience, front desk girls are super helpful and also the dental assistants!!read more

Worst dental i have ever seen. The quality of their filling is so bad. It fell off after 2 weeks…read more And they have worst hygiene. I regret seeing them . Worst worst worst. Dont come to this place if u wanna have quality dental work. Also. They are scams. They told me they fixed 2 od my teeth but when i got home and checked it, it was only one.

This was my first time at this dental office, I can't…read moreimagine anything under 5 stars for this place! Or I should say 5 stars would be and understatement. Nora the dental hygienist is super efficient patient and sweet . My cleaning is the best I ever had so satisfied. Thank you Nora! Rose I believe is the coordinator here she has the staff so organized knowledgeable about everything they're doing. Has a very calm and confident personality . they are simply all sweet, so extra professional and friendly, the place is so clean, they have machines that are state of the art , innovative, newest on the market so easy and fast my X-ray, a breeze it with a lady today I didn't get her name , she gave me a compliment bout my age . She was fast friendly and efficient, I simply Love how everyone here is good at what they do and they know it. So Confident in their work. I'll be back to get my cavities filled in the next couple of weeks, normally it's a dread but I'm feeling comfortable with these guys. , Dr sediq is awesome and explains everything in a way to make you as comfortable as possible before the needle goes in your mouth . I am happy to get Everything started and locked in with this dental office . My cousin referred me here and I'm beyond satisfied ! Dr Sediq also told me about teeth whitening and how it works and that if I actually do it would be a waste of money . Not even trying to sell me the kit! He told me I have excellent hygiene and I keep my teeth so good, even with coffee a days. Honesty is everything. They even gave me a complimentary fluoride along with after my cleaning last week!

I had my routine visit to get my pearly whites cleaned up. Iris is an amazing hygienist who is…read moresuper sweet, gentle and thorough! That 1 hour in the comfy heated massage chair flew by and was probably the most relaxed that I've been in a long time! Also, now you can watch a show or movie instead of staring at the ceiling tiles. Their new safety protocols for covid made me feel safe and cared for. Go see all of the amazing staff at Westgate right now!

It's been about a year since my last updated review of Westgate and unfortunately, this one has…read morebeen triggered by some detrimental experiences and changes to my once favorite... now former dental practice. I have had a lot of dental work done, multiple crowns and two root canals in addition to a 2 root planing & scalings, and thus insurance covers a quarterly cleaning ("perio maintenance") vs just 2 per year. Also had my silver fillings replaced with ceramics... suffice it to say I know all the proc codes and am familiar with preventative, restorative and major dental tiers and how insurance and copay's function. This is relevant because of the recommendation from Dr. Kics (founder and owner) about a treatment plan on visit 3x the cost and plan pushed for a signature by one of the financing sales representatives (very like a car dealership) for about $8K (not factoring in my new dental insurance). Major dental work like the recommended bridge and 3 crowns would have to be delayed 6 months, but Westgate staff didn't mention this, or even care. They tried to get me to sign a contract at retail cost. Said they could discount it a little (no insurance or negotiated pricing factored) and pushed getting a credit line. I have plenty of credit, don't need more, but did not appreciate this pure car sales vibes money grab, no consideration. Corporate dental business model is what this is called, as I have learned in my recent dental search journey. Back to the story... Westgate has become insufferable and here's why. First, I started noticing odd changes in my last 2 visits. such as: HOURS Changed to corporate (weekdays only) and hours (7am to 5pm), no longer convenient early or late days or Saturdays. Asked about it and got some questionable "staff get more time with families" canned response... riiight. Split shifts are unheard of, and how did you manage the prior 4 years I have been coming here? AMENITIES Amenities in the waiting area... seem to be disappearing. The coffee is not stocked, the mini fridge with water and drinks are empty... no more Starbucks gift cards for checking in... I haven't delved deeper but are they going out of business? SERVICES Going 4x a year for a checkup and cleaning, I get pocket checks on gum depth, like a report card on my teeth. I have a 4-step routine, and the checkups tell me which areas need better care on brushing and flossing. If the hygienist is not doing a good cleaning and not taking accurate measurements, that is a problem... which is likely what happened for the last 2+ visits. I had a throbbing and intermittent pain in my top right side, back 2 molars. Why I think the hygienists were wrong, they listed the depths at a 4-5, even when I went in the last week of June 2024. I talked about the pain, got x-rays and the dentist (Dr. Hart) did not seem to find anything - but she didn't really even check on my teeth despite the complaint, because I went to another dentist later, and they found a pocket depth of 9 in one area of the tooth. The Westgate hygienist listed it as a 5. so, I think a liar or slacker that just used my last numbers for the report. Moreover, if that tooth was at a depth of 9, when it had been a 5, then it hadn't been cleaned well 2 visits ago. That would explain why it was throbbing 3 months later... wtf guys?!!! I trusted you to do good work. Anywho, Dr Hart sent me to an Endontist (Renovo) to see if I needed a root canal, and she seemed excited about the possibility of billing and making a crown using my former (excellent) Metlife insurance. The endo didnt think I needed a root canal, just by hitting the tooth with a tiny hammer... there was a scan he could have done to check if it was fractured, but he didn't... just then billed my insurance a lot for hitting my tooth like a miner with a pick. The scan thing is important BECAUSE back at Westgate, the line Dr. Kics gave me was "I can't see if the tooth is fractured so I recommend extraction and a bridge" ... even though the normal thing is to start with smaller solutions first... after the 8K sales pitch, I asked for this emailed over along with the pocket check summary report so I could review. Second opinion on my issue with another dentist the next day... the put me on antibiotics and chlorhexidine (script mouthwash) to cut down the pain and pocket infection - which worked and suggested a root planing & scaling (gum surgery and deep teeth cleaning) ... kicker, Westgate had given me one of those a year ago on June 2023!!! These are supposed to happen infrequently. WTAF?!!! So long long story, I found a new place and DUDE the modern stuff that newer places have!!! They have 2x 3D printers to make crowns and mouthguards on site, 2 panoramic scanner machines that can detect dental fractures like the endo... etc. Stuff I suggested at Westgate but didn't know was commonplace at modern places nowadays. Westgate has some great staff, but its service levels are IMHO such trash.

After a crown was submitted to the insurance, approved and paid the billing department continued to…read moresend X-ray charges that according to the Dr Patel were included in the original total cost of the procedure. In other words it appears the billing department is double billing. I spoke by phone with billing and was told she'd talk to the dentist and call me back. There was NO call back. I'm still getting bills! UPDATE: Within minutes of posting this I received a call from the billing department and the doctor had finally been contacted and agreed with me about the additional charges. The X-ray charge has been removed. I have changed this review from 1 star to 5. Be cautious when receiving additional charges from any dental billing department. This is NOT my first experience with a dentist office over billing.

Warning!!! When a dentist office brings in a finance person before you have anything done they are…read morea scam. Lakemoor Dental on rt 120 was close to our house so we gave them a shot. My wife went in and they told her she needed 7 crowns which is where the finance person came into play. She just went to another very highly rated dentist in Wisconsin (We moved) and the dentist said everything looked good with no need for any crowns. 7 crowns was going to be over $12,000.

Absolutely horrible experience! Made appointments for each of my children because they needed to…read morehave some teeth pulled before they could start some orthodontic work with a different practice. Made it very clear when I scheduled both appointments that this was the purpose of the appointments. I was also told that they would be contacting our orthodontist to ensure the right teeth would be pulled.Today we arrived for my 8 year old daughter to get her teeth pulled and no one in the office had any idea we were there for an extraction they didn't have nitrous (which I mentioned my daughter would need) and they never contacted the orthodontist so we spent a large amount of time trying to figure everything out just to have to reschedule for another day. After this mistake I wanted them to check my son's appointment for 2 weeks later to ensure that they had their ducks in a row by then. This is when they decided to tell me my sons appointment was scheduled to late in the day for a tooth extraction and they would ask the doctor and get back to us later in the day. Once again I scheduled this appointment only for a tooth extraction and I made that very clear so why was I allowed to schedule that late in the day. We left the office at that point with just a routine follow up and cleaning for my daughter. We had to reschedule her extraction because they didn't have the nitrous I specifically requested be available. A couple of hours later they contacted me saying they could not do my son's extraction that late in the day and I told them they needed to accommodate as I was promised or I would be taking my business elsewhere. The office personnel on the call quickly responded with "I think that would be for the best" and the call ended. I have never been more angry in any patient or customer interaction in my life and I always try and see the other side and give them the benefit of the doubt. I felt this was absolutely ridiculous there was no effort on there part to try and accommodate anything for their employees mistakes. My wife then spent the afternoon contacting other dentist to see if we could get this taken care of asap luckily we found someone quickly so I called morningside dental to have them transfer all the patient info over to the new dentist. I expressed my disappointment again and was met with little to no remorse on the other side. The only two positives from this appointment was the dentist himself was very nice and worked well with my daughter keeping her relaxed and laughing and the dental assistant that cleaned my daughters teeth was very kind, understanding, and the apologetic about the confusion while we were there.

I couldn't be more happier for selecting the Morningside Family Dental. This place is clean and the…read moreambience is nice. The waiting area is pretty decent and they have a nice selection of coffee for the waiting patients and family.I had to take my daughter for her routine school dental check up. I got the appointment so promptly.The staff is super nice. The dental hygienist April was so amazing and treated my daughter with care and love. The Dr Patel was just super nice. My daughter was so calm through her check up and treatment as the Dr kept her distracted . I highly recommend this Dental office .

DO NOT COME HERE Horrible experience!!! would not recommend…read morethis office. The young male assistant was very kind and professional, but my issue is with the dentist. I've been coming to this office for years and always kept up with my six-month checkups. In January of last year, I was told I had two cavities-- one on my back right molar and one on the tooth in front of it. They only filled the tooth in front of the molar, even though I asked about both teeth. Now that back molar has progressed to the point where I need a root canal, which I'll have to pay for out of pocket. The dentist also told me I needed my wisdom tooth removed because it would interfere with the root canal. I wasn't convinced, so I got a second opinion from another dentist, who told me my wisdom tooth did not need to be removed. I also felt the price they quoted for the root canal was much higher than other offices I contacted. In addition, my sister had a root canal done at this office and continued to have severe pain afterward. She was later told by another dentist that the root canal had not been completed properly, and the tooth ultimately had to be extracted. A friend of mine had a very similar experience. After continuing to have pain following a root canal at this office, another dentist told him the root canal had not been fully completed, and he was also told the tooth now needs to be extracted. The previous owners provided much better care. Since the ownership changed, my family's experiences have been very disappointing. I would not return or recommend this office. After my family and multiple close people also had the same experience I think it's fair to say this dentist is a scam and all they care about is getting money. SAVE THE PAIN AND MONEY AND GO TO A DIFFERENT DENTIST!!! Update: They had the front desk lady Leslie write a fake review for the company. As you can see the 2nd review even says the front desk lady is Leslie plus I know her full name from when I went to the dentist. This dentist is a complete fraud!!! I can not express this enough, please DO NOT COME HERE

dont book!!!!!!!! beware i used to come here 4 years ago and i heard they switched owners so i…read moreended up going somewhere else and got my cleanings at dental care of south elgin did amazing cleanings for me counted my teeth polish xrays floss ect yesterday i went to this dentist to save on a bit of money going through insurance and oh boy there horrible!!!!! all he did was polish my teeth and scrape them with the tool he used thats it!!!!!!! what kind of cleaning is this no mouth wash nothing i dont recommend!!!!!!! i put my mother on this place my sister everyone i no before they switched owners! they said i need a root canal no i dont im going back to the dentist i been going to messed up trying to give this place a try smh they scamed my friend i no he got a root canal and they messed it up!!!!!! there trying to scam my sister saying she needs her wisdom teeth removed before she gets a root canal like makes zero!!!! sence the cavity isn't even at her nerve !!!!! little did they know this is her second opinion at the dentist always get two opinions if you need work done!!!! and they clearly lied since the dentist she went to few days prior told her a different story i do not recommend unless u want root canals back to back and extractions !!!! again i dont recommend and everyone i recommend them to 4 years back im warning them there new owners who scam!!!!! jst got my tooth fixed back at dental care south elgin he said the filling just came lose and noooooo neeeddddd for root canal!!!!!!!!! easy fix with just a new filling as u can see i still have space from my root only time u need a root canal is if you have no space from the root and i was neverrrr in pain clearly it isnt touching itt!!!!!!! problem solved from the dentist i love not this garbage scaming doctor!!!!! before and after fix from dental care south elgin!!!!!! u can see they fixed the issue and isnt touching the nerve!!!!!!!

Amie was amazing! She took her time and was very gentle throughout the cleaning. I could really…read moretell she cared about doing a thorough job -- my teeth have never felt this clean! Highly recommend her!

Proceed with caution with this business. They recommended a list of things to be done. I trusted my…read moregut and got a second opinion from a trusted dentist only to learn not one thing actually needed to be done. They either are incredibly unskilled when it comes to diagnosing dentistry needs or was trying to conduct unethical practices. I won't be returning to find out which it was.