If I could give zero stars for this company, I would. I spent thousands is dollars on plantation…read moreshutters back in 2016, and had a great experience. I knew I would do more blinds in the future, so naturally I called the owner to get a quote for a less expensive, yet still esthetically nice blind on several windows in my house. The quote went well, though I remember vividly that I thought the blinds had a lining - I told the owner I wanted more privacy, and he understood. My quote came in a little under $2000, unlined, as discussed - when I tried calling him about the lining - and emailing him, he dodged every email and text. I finally got tired of the owner not responding, so I picked up the phone and called him on a workday at 7:30-8 - to which he was irritated and asked me if I knew how early it was - don't most people that work/own their own business get up early? I do! I own my own business. I was also told that I am not his only customer - who says that to a repeat customer?! It's business 101! Paul, the installer, installed a defective blind in my back hall - too late - he drilled holes in the door. He said he would order another replacement ASAP. I can only pull down the shade 8' on a long skinny window that is over 6 feet! I am sure you can imagine my irritation. I tried to be calm, email him every week or week and a half so as not to harangue him - no response. I finally rec'd a pithy email after sending him several texts, and emails; the one and only response was 'it was ordered the day of install' this was early Jan. It is now almost March. Bryan will not return my calls, emails, etc. the shade was approx $400 - and it totally defective! I am afraid to touch it for fear it will break. Them shades look cheap for almost $2000. I just wanted him to make good on his promise, apparently he doesn't care. I would advise people to go elsewhere for an estimate - even Lowes. Boy was I wrong in thinking the owner would be a moral, decent, honest businessman - I was wrong. If anyone needs to discuss, come see the defective blind, or knows a good small claims court attorney, I would appreciate the name of someone that can help me get my money back. I will never use this company ever again. Anyone I speak with will know what happened to me, and hopefully not suffer the same poor customer service and warranty provided. I even reached out to the corporate store to see if they could help, no help at all! It seems to be company policy to not service the customer. They get the money all upfront, so if anything is wrong, you are relying on them to do the right thing. It really opened my eyes to what the owner and company is like as a whole. I will never recommend this establishment ever again! Amy Martin Remember: caveat emptor - buyer beware!

I have to agree with Ray A. This Fort Wayne Budget Blinds is a joke. We have a broken blind that is…read moreunder warranty and we can't get any information on timing to replace it. They also won't return calls and this has been going on for more than two months. The owner nor his staff really seem to care and the answering service always states that they are with clients in meetings. Find someone else to purchase your blinds from and avoid this poor customer service.

The best window covering company that I have ever worked with. Dewayne Jordan & his son are…read moreconsummate professionals. I wish that I had discovered them earlier.

Dewayne and his son installed some beautiful Hunter Douglas blinds a few years ago. We search for…read moreblinds at multiple places and Enhancing Windows just had the best pricing along with some of the friendliest customer service. The service was phenomenal and they were both so respectful. Recently I thought something was wrong with the blinds so I called and they came right out at no charge to look at the blinds and fix them. I highly recommend this family-owned company!

Poor customer service! Failure to return calls! Won't answer his phone. Shop elsewhere!read more

From the owner: Quality Window Treatments offers a large selection of custom Hunter Douglas window treatments,…read moreincluding sheers and shadings, honeycomb shades, shutters, horizontal blinds, vertical blinds, Roman shades, roller shades, and woven wood shades. We serve Greater Michiana, including South Bend, Mishawaka, Elkhart, Goshen, Granger and surrounding areas.

Robert, was awesome to work with. He and the company are…read morevery Professional . I would definitely recommend Gotcha Covered.

Gotcha Covered was awesome! We did an addition on our house…read moreand needed all new window treatments. Robert was the BEST to work with on our project. He is responsive, a great listener, personable, creative with a really good eye for color, texture, and style that totally matched what we were seeking; and, he did a perfect installation. He was also very patient showing us how to use the remote and recharge the batteries for the remote controls on the shades and answering questions. He did such an outstanding job, we had him do all new window treatments for almost all the windows in our two story house! We had family members who used Gotcha Covered in Chicago and loved them too. Susan R.

So far a 1 star. The website allowed us to make a Saturday morning appointment. We then received an…read moreemail asking if we were available on Thursday or Friday as they could fit us in sooner. We replied no, Saturday works best. Next, they responded that the Saturday slot is not available. The site clearly says 'available dates and times'. I feel like they just don't want to work on a Saturday so say it's not available when it is. I went back to the site and Saturday is still available- so why are we being told it's not? Review might change after consult but at this point I am not happy with this company and we haven't even met them yet.

The company was amazing. They came out right away to help us pick the right styles for our price…read morepoint and measured every window opening. Good thing they did because we ordered more after the first ones were hung. The cordless roman shades work great and the drapes in our bedroom light up the room. Our designer was so pleased with the value that she is using 1800 4 Blinds for her other customers.

I'm getting a lot of things done to my new home. With COVID we've been enjoying our home and…read morestaycationing. I looked at a few blind companies and I'm so glad we chose Budget Blinds! Tom did an amazing job from beginning to end. We bonded over gardening and the rest is history. I even got a few vegetable plants out the deal. Tom was very patient, understanding of our needs and was timely with follow up phone calls and answers. My mom actually changed her mind after our initial order and we got another treatment for her window. So glad we did. It looks better and my mom is pleased. Overall their customer service was amazing. He came in COVID proof, showed us some options and provided us with advice that complimented our needs. I enjoy supported local business and Budget Blinds didn't disappoint. If you need blinds go the Budget Blinds. I can't speak to all their franchises but Tom and his family are pretty awesome.

I needed a black-out shade and two sets of blinds. I was referred to Budget Blinds of Avon by a…read morefriend, and I am very pleased with the results. Incredible service, great price, and a superior product. I could not be more pleased.