This company attempted a predatory tow and then extorted $200 from or family just to drop our…read moreU-Haul, a blatant case of roadside blackmail. We had parked for less than 20 minutes to grab food, and the tow truck driver admitted he felt the hood of the vehicle and knew it was still warm. He was fully aware we had just stepped away and were nearby.... No "no parking" signs anywhere easily visible (especially at night). My husband had traveled all from Washington State to pick up our daughter from college, and this is the kind of disgusting, exploitative behavior they encountered. Instead of allowing them to retrieve the U-Haul, the tow operator demanded $200 on the spot or threatened to take it to the yard, which would've cost over $1,000 and left them stranded overnight. They were coerced into paying to avoid even more damage and delay. What's worse, this same company threatened the young employees of the burger establishment, telling them they couldn't move their own cars because their license plates had already been recorded. Those employees ended up having their vehicles towed after being intimidated by the same tactics by this deplorable company. It's an absolutely appalling abuse of power. The photo of the business owner shows him standing proudly with a child, I truly hope he treats his own family better than he treats complete strangers. What this company is doing isn't just unethical, it's predatory, manipulative, and disgraceful. Stay far away from this business. They operate without integrity and prey on people who are just trying to go about their evening.

From the owner: Rapid Roadside offers fast and friendly towing & roadside assistance including tire changes,…read morelockout service, jump starts, fuel delivery, battery replacement and installation service. All backed with extremely friendly and kind experts to help you in your time of need. We understand the situation can be and is usually frustrating. We specialize in getting your situation resolved with kindness and compassion.

It's a great feeling to know your vehicle is so well taken care of! They are a 5 plus star…read morebusiness for quality and value of service. Hats off to a great team of people!! Thank you!

Service team was nice and professional. everything was done in a timely manner. I use them for all…read moremy car care needs

Walked in to have service done and no one was up front at the desk or in the office, apon waiting…read morefor a service advisor i could hear the owner yelling at and belittling the mechanic. I decided to leave before anyone came up front. Would not recommend getting service done here.

Very poor customer service. I had my vehicle towed by them and upon arrival at the destination, my…read morerear window was shattered. Aaron gave me the run around and after numerous phone calls I finally stopped into the shop to resolve the issue. He flat out refused to pay for the damages and would not even split the repair bill. Aaron said, "If I paid every time something was damaged I would be broke." Overall if you value your vehicle do not ever take it to Aaron's Automotive Towing and Repair. They do not take responsibility for their negligence.