I was locked out my VW Passat and I'm a Motor Club of America member. MCA sent Tony from Tri-state…read moreto unlock me and he was in and out in 5 minutes. No damage and he wasn't a complete ass like other tow truck drivers I delt with. Thanks

Great service- needed a tow truck, answered right away and was on it! Absolutely recommend!!read more

Friendly and honest car repair. I have been going to Joe's Auto for 2 years now and I really like…read morethem. They will be clear and upfront with me with the cost of any repairs. They also give you a detailed report sent to you from your visit with pictures and recommendations. They are not going to push you into anything or try to upsell anything to you. They have a convenient shuttle system so they will drop you off and pick you up if you leave your car with them for the day. I called a couple of days ago asking about tire prices and the employee gave me a very thorough explanation of options. Given that my tire size is somewhat rare, he said he would give me a call the next day to see if he could come up with any additional tire options for me. He followed up the next day, with lots of information, great detailed explanations and his honest recommendations (based on my budget). Tip: call and book your appointment at least two weeks in advance as they fill up quickly!

NOT GOOD. Just got an engine oil change and first time in 30 years of driving I got an explanation…read morefrom this auto shop of how they charge you based on the weight of the synthetic oil the car needs. As Zach, the front desk guy, told me if your car uses 0W-30 synthetic oil, they will charge less than 5W-30. Has anyone in Rochester got this? Ironically, I called ahead and provided my car's year, model with the type of oil that I have been used for years which is full synthetic, on the phone they told me the amoun lesser than they charged without asking for VIN number as Zach said to know which weight of the oil. Bottom line is be careful to bring your car for service at this auto shop in Rochester, MN because they will find a way to charge you more with their "complex but not straight upfront" as simple as engine oil service. Surely they won't see me again. BTW, Zach gave me a long list of courtesy diagnosis recommended fixes in which I'm not sure I trust it due to what happened to oil change service I got.

When you find yourself in an unexpected vehicle situation in an unfamiliar area and have no idea…read morewhat to do, things can get stressful. We are grateful to Ryan who responded quickly to our call and was able to calm our concerns. I have to note he was very knowledgeable regarding the car and made me feel at ease towards the next steps to follow. Prices were very fare Thanks Whitewater wrecker and Ryan! An honest service focused on getting you where you need to be, with care. We will be recommending you.

I'm totally satisfied with the service Whitewater Wrecker Service provided this morning. From the…read moremoment Ryan answered my call and questions concerning replacing my mother's car battery, it left no doubt in my mind that he would be the person to move forward with in this given situation. He was prompt, professional, and polite from start to finish. I'd highly recommend this business for your motor vehicle needs.

Tyler was very courteous and professional, would recommend. Added words to meet 85 character…read moreminimum.

Truck broke down, they showed up within 30 mins ( wasn't far from them) to tow me back to their…read moreshop. Got right in and they started on it right away. Should have me Goin today!