This was a major purchase for my husband and I, as we were replacing every window in our house. From the very first interaction to the very last one, I only have positive things to say. We did a lot of research on different window companies and received quotes from Andersen, Pella, and Zen. Zen's online process was by far the best experience as we didn't have to endure lengthly sales presentations like we did with Andersen and Pella. We had many questions for Matt and exchanged many phone calls and texts with him. He was upfront and honest with us regarding all different types of windows based on his lengthly experience in the industry. Matt was personable, easy to talk to, and answered every question we threw at him. Matt never once pressured us into any purchase. We ultimately choose Zen based on Matt's second to none customer service, the quality of window they offer through their manufacturer partner, the qualification process they go through with their installers, and their competitive price. Once we went with Zen, they came out and measured our windows and we had to wait 8 weeks while our windows were custom built. Once they came in, Brian and his family installed all the windows in our house and did an amazing job. They were quick, cleaned up after themselves, and even answered questions we had about other areas of our house. Brian is truly an expert in his craft of installing windows. Tom did an amazing job matching the new trim; you cannot tell the difference in the new trim around the windows and oak finish of our kitchen cabinets and our baseboard trim. Dan finished a few of our windows as well and did a great job. Overall, we are thrilled with our new windows and would chose Zen again in a heartbeat. read more

Yes- Let me start with - "Zen - where have you been"? From beginning to end, the installation of our Zen Windows has been nothing but positive. From our initial contact ( we contacted them ) there was no high pressure sales presentation to suffer through, no tricky maneuvers to be on guard for, and no fine print to be surprised by. Our windows were ordered and arrived in short order well packaged and protected. An installation date was then established . Our installers arrived exactly on the day that was predetermined and began the process of installing 21 new windows in our house. Our home is over 125 years old and has many unique design features that we wanted to preserve and the installers had their work cut out for them. They were up to the challenge. Every window fit and was trimmed out beautifully. They were the ultimate professionals -knowledgeable, polite, interactive, and open to suggestions. There was virtually no mess for us to clean up, either inside or outside of our home. There was no payment to be made - not even a down payment - until we were completely satisfied with all aspects of the job. And when the bill was due, it was exactly the figure that had been determined at the beginning. The Zen company was in regular contact with us throughout the entire process. It is extremely rare for all these fine qualities to come together in one sale in today's marketplace. We had done our homework online and had seen only positive reviews and we hoped for the same, given many company's sales tactics of over - promising and under- delivering. We were not disappointed in the least. I wholeheartedly endorse this company and would recommend them to anyone who is interested. Thanks Zen! read more

We met Alix and Matt at last years Iowa State Fair while walking thru the Industry and Trades building. We had wanted new windows for our home for the longest time and had walked past several window displays. You can spot high pressure sales people a mile away as we kept walking. We came to Zen Windows display (Don't pay $1200 for a $599 window) and immediately sensed a difference as Alix and Matt were easy to talk to and down to earth people showing us their windows. Alix gave us her card and we told her we'd be in touch. Alix sent an e-mail following up with their window and door brochures along with video links. I liked this as I'm old school and like to do my homework and research. We exchanged several more emails with questions from us and one telling of an up coming price increase. Having built our home we had blueprints and sent them and got our estimate. With several changes and additions to the original estimate we signed our agreement. Dan came to measure our windows and was very professional as was Brian and the install crew having excellent craftsmanship and skills. Our home is so quiet and tight now and looking forward to reduced utility bills from the windows. We Love our Zen Windows more and more everyday! Thanks Alix and Matt! read more

If you need windows and need them installed look no farther than Zen Windows of Des Moines. From the salesman to the installer you will not find better people to do a quality job for you. No hassle quote( no pushy in home sales person) you just take pictures of your windows, send to Matt and he does the rest. He will send you a brochure so you can see the windows they offer and if you have interest you tell him what you would like and he will give a quote. Again no pushy in home sales person. The quote he gives will be the quote you pay(the payment is not due until job is complete(NO UPFRONT MONEY). if you make the deal with them they order the windows and get the process started. When windows come in to them they set up a date for install. The installers are very knowledgable and definitely know their trade.They do a great job and always keep the work areas cleaned up. When install is completed they even wash and take the stickers off. A little review, Salesman knows his product,No pushy in home sales person,No UPFRONT MONEY!!, Installer knows his trade and does a great Job(Also takes time to answer any questions you may have). Would do business with them again if the need would arise. read more

My main floor windows that came with the purchase of my home, needed a major update . I went online and found Zen Windows in DM and read their reviews and instantly determined , they would be perfect for my project. During my initial consultation, they were able to pull up an image of my home and we did the entire process over the phone, making it super convenient. After we agreed on the style of windows and the color of the trim, they sent me my quote and once I approved, my windows were ordered. The windows arrived fast and their super friendly team installed them in one day. I love my windows. I didn't think I could be this excited over something that's a necessity in everyone's homes. I don't even have coverings on them because they are big and beautiful and they let in so much light. I highly recommend Zen Windows for your window projects not only for the quality of their windows but because their team is so wonderful to work with. read more

We couldn't be more pleased with our experience with Zen Windows Des Moines. The entire process from start to finish has exceeded our expectations. We were given an honest quote and were not given a sales pitch. Alix, one of the owners, did a great job keeping us informed throughout. We had all the windows in our home replaced. Dan and Brenda were our installers with 45 years experience. They were very courteous and friendly, explained everything they were doing, did an outstanding job on the installation, and cleaned up as they went. Brenda removed all the stickers and cleaned each window too. They checked with me throughout to make sure we were happy with their work. I was a little nervous about having this done, but Zen Windows Des Moines made it so easy. I highly recommend them to anyone. read more

Zen windows just installed 4 replacement windows in my house. The entire process of working with them was easy and painless. They were very responsive and I generally got a reply in less than an hour. They worked with me as I made several changes in my order and in the end they provided exactly what I wanted. Their prices are fair and competitve. The installation process was easy, the installers were friendly and polite, they arrived when they said they would and cleaned up after themselves when they were done, I would definitlely use them again and I highly recommend them. read more

Wow! What an awesome experience. The crew that came out to install, was just amazing! They were so kind in accommodating some special requests that I had, and it was honestly a pleasure to have them in our home working. The ease of scheduling everything was the reason we booked with them, and they did not disappoint at any point throughout the process. Everything looks amazing and we are so thankful that we chose Zen. We will be calling them again if we ever need anything, and we will recommend them to anyone who needs windows in the area. Brian and crew were just so great! read more

Needing new windows or doors. Look no further than Zen Windows in Des Moines, Ia, owners Matt & Alix Wenninger. Talk about a job well done, with no pressure & no stress. Installation crew, Dan, Brenda & Danny did a great job & were fun to work with. Job site was left neat & clean at the end of the day. I can't say enough about Matt. He will go above & beyond to make sure you are completely satisfied in every way possible. I highly recommend Zen Windows! Thanks again Matt for all your knowledge, expertise & help. Job well done. Sincerely, Vicki Weaver, Marshalltown, Iowa read more

I did a lot of research and had 2 other companies come give us an estimate for replacement of all our windows. Zen was right there with another company in price, but we chose Zen based off the reviews we read, as well as how great the process was, no one in my home trying to sell me windows, just an upfront no pressure way of doing things. I have to say, now that the windows are installed, I absolutely love them, Brian did an amazing job of installing and everyone was easy to work with. Love supporting a local small business as well! Thanks Zen! read more

I found Zen Windows on Angie's List, and I was skeptical at all the great reviews, but my experience with them was beyond excellent, and I highly recommend them. Alix and Matt are quick to reply to emails, and offered a good range of products. I found the prices to be reasonable compared to other bids. Alix and Matt provide excellent customer service. The installation was on time, professional, and tidy. There was not even a speck of dust or a drip of paint anywhere. I would highly recommend Zen Windows, and I will use them again in the future. read more

Zen Windows Des Moines exceeded all my expectations. They sell and install high quality windows (I did my research), they use professional installers that take a lot of pride in their work, no high pressure salesmen will come to your home for the old song and dance, the owners truly care about your satisfaction, AND they do it all for a very competitive price. This is really a no brainer. If you need windows call them, you won't be disappointed. read more

Zen made it easy with their no in home estimate. After I decided to go with them, Brian came to the house for measurements. He recommended a more expensive window and I started getting nervous about a bait and switch. Wasn't the case as the owner stuck to the original quote and got us the more expensive windows anyway. Thanks Matt! Brian and his boys did a great job on the installation!! read more

This was my second time to work with Zen Windows, and I was very pleased with their work on both occasions. The installation team was very professional and the quality of their work was excellent. The owner's primary concern is that the customer is satisfied. They don't send a bill until the job is finished to the customer's satisfaction. I will definitely hire them again. read more

A no hassle sales process, very friendly folks to work with, an excellent quality product at very good prices, highly professional installation, and a lifetime guarantee all add up to make this the obvious choice for replacement windows. If you;re comfortable working on-line and will to do your homework, there is none better in Des Moines. read more

Our experience with Zen Windows was exceptional! I am very reluctant to write reviews most of the time, but this is a pleasure. The windows are of the highest quality. The service and installation were impeccable! If you're looking for new windows, I highly recommend getting in touch with them... you won't regret it! read more

If you need windows replaced, search no more. Hassle free quote. Installation crew professional, kind and hard working. Follow up was on point. Will reuse them and highly recommend them to everyone. Icing on the cake was a GREAT product with excellent installation. Contact Zen...you won't regret it. read more

Found Zen Windows on Angie's list. Zen replaced our upstairs window. Zen Windows kept in communication, very important, during the process leading up to the installation. Our window is beautiful and well made. We are very pleased with Zen Windows and will use them again. read more

I recommend Zen windows to anyone who needs to replace their windows. They are very professional to their clients. They kept the entire work site clean and order us quality windows. Thank you Zen Windows for your great customer service! read more