We just had Zero In clean the carpets in our heavily-trafficked retail store. Not only were they on time for our estimate, they were on time for our cleaning appointment as well. Professional. Super-nice. Not a single problem. Thank you for making our shop beautiful again! read more

This company did By far the best job ! They were professional, quick and got the job done in a timely manner read more

Zero-In Carpet Cleaning - Carpet Cleaning Near Me - Killeen, Texas

Awesome job. I have a precocious puppy dog, a soldier husband and a long haired cat - which really takes a toll on your carpets. Despite vacuuming multiple times a week, and periodically using a personal carpet cleaner, I felt like my carpets were dirty and disgusting even though they LOOKED clean. A friend of mine referred me to Zero In after an exceptional experience with them. I scheduled an appointment for today. It took them 45 minutes to clean 3 large rooms. They were very professional, thorough, and efficient. I was given a $10 discount for being a referred customer, and it only cost me $60 before taxes. They offered to do high traffic and pet treatments, but I opted just for the deep clean. Despite my opting of those treatments because of the added charge, they threw in both treatments (an additional $30 charge) for free. I highly recommend this company! My rooms look and smell great! Oh, they also call you the night before, and send you text messages when beginning/ending the job. Very impressed. read more

I called around for an estimate and chose them over others because of the price I was given over the phone only to be given a different price by the person who arrived. I was handed the phone over to "dispute" original price only to be rudely spoken to and have to run back to ATM to pull out another $20. $70 dollars plus tip for 2 rooms later, pet stains are still there. read more

Zero-In Carpet Cleaning - One of the left over pet stains :( - Carpet Cleaning Near Me - Killeen, Texas

Excellent service, both the cleaning and the customer service .Travis exceeded my expectations! He did an excellent job as well as providing excellent customer service (kind, on time and very communicative). Thank you Travis!! read more

These guys are awesome!! Got all my pet stains and odor out of my home Thanks guys guys! Hiring them to do my move-out cleaning.

Great prices with discounts for loyal customers! My lease requires having my apartment's carpeting cleaned every 6 months, and I've used this company every time. They're professional, fast, and helpful. Can't say enough about them! read more

Great service! Great pricing! Great results! Travis was prompt and on time. Went through the rooms and evaluated the stains. Told me what to expect upfront. No hidden fees or surprise charges at the end. Which I've had with other companies. Would def recommend to others and I will only use them again. read more

They did a great job at cleaning my carpet before I moved out, it was pretty quick. Took less than 45 minutes to clean 4 rooms. I would recommend to those who are renting and moving out and need to have thier carpet cleaned before moving out. read more

Best carpet cleaning company in Killeen! Were very thorough and did a great job at removing all the pet stains! Gave courtesy reminder call and a follow up call to ensure we were satisfied with their work. Definitely recommend them for a move out carpet cleaning. They did an awesome job! And their prices are great too. read more

We called and scheduled an appointment and the appointment time came and gone with no one showing up nor calling. When we called to figure out what happened, we spoke with Ernie who was exceptionally rude and started yelling. He advised that he had tried calling yesterday to confirm the appointment however, we had set the appointment up yesterday so I'm not sure why he would turn around and call back to confirm the appointment. He also advised that the cleaners had already been to the home to do the work and no one was there which. Someone was available all morning awaiting their arrival which never occurred. Do not recommend this company at all. They are completely unprofessional and disrespectful!! read more

After I had called and spoke with the owner because the cleaning guy was 20 minutes late he finally shows up at 12:50.(my appointment was scheduled for 12:00) so I called the owner back and ask for a discount , tell he replies with "NO, we don't do discounts, my guy is there now so get it over it" This company has zero respect for customer service or time I would recommend spending you money with some who will be on time and values you as a customer read more

I choose Zero carpet cleaning based off the reviews, was not disappointed. Very professional and did a great job. Definitely recommend.

I wish I could write a review with zero stars!!! Unbelievably unprofessional!!! I called to cancel an appointment and when explaining to the owner that I had found someone to perform the service at a cheaper price He proceeded to yell at me for at least five minutes and then hung up on. It was ridiculous! Would never recommend this place...that's not how you do business. I just cant believe he had the nerve to be so rude when I was not returning the favor. read more

Used them when we moved out of our place from Fort Hood. We had no problem when it came to inspection. The place looked great when they were done. If we were still there I would not hesitate to call them again. read more

We've used Zero-In three times, twice at our old residence (recurring and during sale) and most recently to clear our rental house. All three times we got detailed estimates that ran from cheap to over $300 for cleaning plus pet-related stain treatment. Every time the service turned out excellent. You really get what you pay for; excellent work costs money. That said, Zero-In's estimates are reasonable and competitive. You could save a few bucks going with another company, but Zero-In's service and follow-up is what set them apart and the reason we've continued to use them over and over. We will be calling again. read more

The owner Luis is extremely rude and unprofessional!!! They over sprayed my carpet so bad that it wouldnt dry and ripped an area of carpet. Then it was hard to get intouch with him to fix the situation. It was next to impossible to get him out to the house to dry and retreat the carpet. By the time he came back to my house to make things right my whole house smelled musty and moldy and carpets looked worse than before he cleaning them. It was absolutely a terrible what he put my family and I through. His attitude about fixing the situation was obviously that he didn't care and this was a nuisance. We finally hired some other carpet professionals to fix his sloppy work. I strongly recommend never hiring this guy unless you want to pay double. This is a warning and I hope no one else has to be put through this poor workmanship. read more

Zero-In Carpet Cleaning is one of the most professional businesses I've encountered in years. As soon as I made my appointment over the phone. I received emails and text messages confirming the appointment time, the person who would be performing the services, and the agreed upon price for the services. The day before my appointment I received another text message confirming the appointment and I received another text from Travis the day of services. The gentlemen who cleaned my carpet was on time and did an outstanding job. I passed my move out inspection with flying colors. Two days after my cleaning I received another text message following up on the services performed. This is how you conduct business. I'm highly impressed by Zero-In and would recommend them to anyone looking for carpet cleaning services. Tip: If you want to save money by not paying taxes on your cleaning I highly recommend you use cash. read more

Great clean, and fast and friendly service! With cats, we were happy to find a place that did such a great job cleaning our 4 bedrooms of carpeted areas. read more