After receiving several recommendations of Erik at Pest Control Star, I gave him a call on a Friday…read moreafternoon. He was here first thing Monday morning taking care of my wasp situation. I greatly appreciated his professional and speedy communication and a job well done. I'd definitely recommend him!

I had a great experience with Birch Hill. The owner came out gave me an assessment and was honest…read more He didn't tell me how all mice and bats will be gone, but here is what we need to do to control them. He also said that it would take time and staying on top of traps. His employees came out and sealed the house and left traps. Timely, profesional, helpful. Great overall.

I was charged an inspection fee of $125.00 for 15 minutes and company was unsure of the critter and…read morethen given a quote of $2,000.oo to rectify the situation. Thought it was an extrememly steep amount for not knowing the problem. I reached out to owner and he never responded to me. I found it very unprofessional. Many companies will wave the inspection fee. Especially if he could not provide answers.

Absolutely amazing service! As a First time home buyer, The team was reliable, professional, and…read morevery quick. They showed up on time, got the job done efficiently, and provided clear, thorough feedback. I felt confident in every step of the process. Definitely recommend to anyone needing a home inspection! Worth every penny.

JMR performed a home inspection for me, including scoping the sewer line and performing a radon…read moretest. Everything about the experience was reassuring and professional from the start. They were proactive communicators, answered all of my questions, and the resulting report is thorough, detailed, includes annotated pictures, and gave me a solid leg to stand on while negotiating the sale price. A home inspection is easily one of the best investments when getting serious about purchasing a home, and JMR made that part of the process smooth and stress-free.

Spent 150$ on an inspection might as well of just flushed that money down the toilet. Contacted…read moreabout a mouse problem but instead told me I had a flying squirrel problem and wanted to charge 3500$ to do an "exclusion". And another 2000 to deal with the mice. Had a wildlife person come the next day for free and told me he did not think I had a flying squirrel problem. He also closed a gap in our attic window that Olander said I had but didn't do anything about. Also had a pest guy come out that same morning and he also didn't charge me. Both of the people who came out the following morning who did not charge me were more helpful then Olander.

5/5 stars for ultimately being right and having the right approach, 1/5 stars for communication. We…read morewere referred to Tom Olander by a local pest control company for what we thought was going to be bat removal. He charged $150 for an inspection which involved listening to my description of the problem and locating excrement in the rafters and paw prints in the basement. I had read the previous Yelp review and when he determined the problem was flying squirrels I was skeptical. Does this guy tell everyone they have flying squirrels? I had never heard of this problem before. I asked reasonable questions, trying to learn more about flying squirrels and the rational for his diagnosis, but he was hostile and condescending in response. He quoted $2500 to perform and exclusion (locate the entrances of the squirrels and tactically cover them with one way doors so the critters can leave, but not return). After he left, I was so insulted by his demeanor that I thought he was a scam. There was no way we would spend that kind of money with someone we couldn't trust. I went on Amazon and bought a infrared sensing hunting camera by Bushnell and set it up in the rafters with a spoonful of peanut butter in front of it. The next morning I had (poor quality) pictures of none other than a flying squirrel. We will try to perform an exclusion ourselves, by buying some one way doors, and perhaps some more tactical cameras to locate the entrances. Ultimately, I'm hoping we won't need to call Tom Olander again, but he was correct in his diagnosis of the problem.

He does an amazing job. He's been treat my yard for years and I'm free of ants, spiders in my…read morebasement and mice. I'm so happy to have found him.

This guy used to be good. However, I think having customers has gone to his head. I called and…read moreleft a message and it took him more than a day to call me back. I explained the problem and he asked the address and then said, "Ok, I'll let you know if I'm interested." I said, "I'm sorry, what do you mean?" He proceeded to let me know how many clients he had and that he was a busy guy and basically didn't need my work and was only going to take it if, I don't know, he felt like it? I can't remember a professional ANYONE speaking like that to a potential client (and I have a lot of buildings in the area). I thought about how if I spoke that way to a client, I imagine I'd never get another job! I called him back to let him know I'd found someone who actually wanted to do work.

Couldn't be happier about having Frantz at Cease Pest Control take care of our pest problem. We had…read moresome fleas and he came and took care of them right away. He also took care of a hornets' nest and carpenter ants because he noticed them while he was here. He was very quick to respond to messages through this app. He was very kind and patient while explaining the process and is truly an expert. UPDATE: Frantz was wonderful and responded quickly and thoroughly to a payment issue. It has been almost 3 weeks and no pests have returned. Thank you, Frantz!

Frantz at Cease Pest Control does a fabulous job. He is VERY thorough and always looks for the…read moresource of the problem. He is very knowledgeable and personable and stands behind his work. You cannot go wrong with this guy. He is one in a million! Ruth I.

Responsive, reasonably priced, and very knowledgeable. Highly recommended.read more

We have had a raccoon in our attic for over two weeks now. B + E put traps out, but the raccoon has…read moreonly been stealing bait from the traps and managing to get away still. One terrifying day in the morning, the raccoon fell out of the attic and into our broom closet on our second floor. We barricaded the door and called to have B & E come but he was unable to come at all that day and had managed to climb back out into the attic again by the next day! The following day B & E showed up and placed another trap but the raccoon is still there, making loads of noise and not getting trapped. We don't feel the traps are working at all and have decided to go with another company who can do a one-way door. We've lost a lot of sleep to this raccoon. I just think they're too clever to just walk into a trap. We wish the trap had worked but unfortunately it just didn't. Maybe B & E is great at other things but it didn't manage to fix our coon problem. :(

Brian is friendly and knowledgeable and very fairly priced. He's taking great care of my raccoon…read moreproblem humanely! Glad to have found someone effective yet appreciates the animals as much as I do. He came out every day for two weeks to Boston to take care of my problem - works all over the state of MA!