I had a wonderful experience! Albert worked with me via phone and texted me several photos of rugs…read morethat matched the color palette, size, and quality that I wanted. He gave me several very nice options and was very pleasant and professional. I chose a beautiful rug, and he sent several more photos of it including the back. We agreed on a very good price and the rug arrived well packed and protected by a thick carpet pad that was wrapped around it. It is a magnificent signed Nain, 480 kn/sq in. I wholeheartedly recommend Borokhim's!

Please shovel your sidewalk. I almost fell and it is a mess. The rugs are beautiful, but you have a…read moreresponsibility to the neighbors.

So many beautiful rugs to choose from. The guys were so helpful and friendly and helped me pick…read moreout a rug that we love. Going again to pick out another rug. Love the place!! Lynne

Bruce Shabahang went above and beyond to assure my rug buying experience was perfect. And…read moreperfection it was. The rug is exceptional. The quality is superb. The colors are amazing. The size is perfect and the rug looks absolutely beautiful in my space. This rug is literally the foundation of my entire house. It sets a wonderful, warm and luxurious tone for my living space. And then there is the service. Far more than was expected. Bruce was professional yet friendly and very accommodating. Shabahang Rug Gallery is a 6 out of 5.

We had a flood and our precious rug was soaked! Called Reza and the rug was picked up (soaking…read morewet) and taken to be cleaned and dryed out. They arrived within the hour, just amazing and much appreciated as the home was a disaster! They gave excellent service! The price was reasonable too. Thanks Reza

I had several antique Middle Eastern rugs that were rediscovered after the death of my family…read moremember. They are family heirlooms that meant a lot to my ancestors who immigrated to the US and were in desperate need of cleaning and repair. We also did not have a lot of information about how old they were and where they came from. Reza's rug gallery was able to tell me the age and origin of the rugs and I received them back thoroughly cleaned and beautifully repaired. The service was warm, personalized and quick. I am so happy I found Reza's Rug Gallery to care for my family's treasured rugs.

Called for information about cleaning rugs after the Madison Flood -- very helpful and informed…read more Will be using them for sure to clean my precious rug.

Very pleased with a recent rug cleaning. They are extremely…read moreknowledgeable and friendly. This is a true family owned business and it shows. I stopped by with pictures of my rug and details to get an estimate. They went into detail about what a deep cleaning would involve and I was impressed. My rug is just an inexpensive synthetic, but I have not been able to find anything to replace it with for less than what it cost to clean. It now looks brand new and no more dog smells!

Great experience from start to finish. They have a team of very friendly, knowledgeable…read moresalespeople. Our installer was very punctual, professional, and he did an amazing job! Highly recommended.

Bad referrals Poor customer relations…read more Took advantage of my parents who purchase tile Was very rude to them and then me My parents are events long time customer

Update: I received a call this morning from the owner. He tried to tell me all the reasons why his…read morecouch was worth hundreds of dollars more than the actual price of the couch. To top it all off, he offered me $200 in store credit if I removed this review. HA! Don't waste your time with this shady business. I am really bummed with this place. The lady and gentleman who helped us were very nice and seemed like they were helping us out. We were even thinking about coming back and getting more furniture. Don't fall for it like we did and do your research first! They delivered our couch today, and when I looked it up by patent number, I could get this same couch for about $250 less at Ashley. The lady here told me that she would "throw in the pillows for free," but the couch at Ashley comes with the pillows for no additional cost. I won't be coming back...

My husband and I are returning customers who are not interested in shopping for furniture at the…read morebig-box stores where prices are inflated & construction is particle board. Instead we shop at Affordable Furniture and have never been disappointed! Furniture is beautifully displayed, fabulous selection, clean, lovely. Everything we've bought is lasting for years in our home. Customer service is BEYOND COMPARE. Don't shop anywhere else!

The nicest people run this place! I had reupholstered one of a pair of chairs and I just couldn't…read moreget the second one right. They actually made me feel good about the work I'd done and finished the chair for me! A lot of people wouldn't have come in on someone else's work but I got the feeling that they actually wanted to help me get it right.

Brought three counter barstools to recover. Everyone was very helpful, work was done as promised…read more They look magnificent and very comfortable. We are so happy that they turned out so nice. No need to go anywhere else for this type of work.

Our Persian rug got soaked when out basement flooded, and the Minasian Rug team handled our…read moresituation exceptionally well at every point. We wanted the rug dried out - we couldn't just hang it over a railing bc it was soaking and we had rain in the forecast for the next several - and while many other companies needed us to bring the rug to their site, Minasian said they could pick up our rug that afternoon, clean it at their facility and return it to our house at a date we would schedule. They quoted us a competitive price, their team showed up that same day (on time), their team guys were friendly and professional, and they removed our wet (now useless) rug pad, in addition to taking our rug for cleaning. A few days later, the company called us to schedule home delivery of our cleaned rug. They gave us a tight (30-minute) window - not one of these cases where a company gives you a 4-hour window! - their team arrived on time, and again, the guys were super helpful and friendly. Although we didn't buy a rug pad from Minasian - we got one from elsewhere online - their team cut our rug pad (at my request) to fit our rug's size. All around, fantastic service! I recommend Minasian and would use them again.

Tom Jorjorian and the folks at Minasian were incredibly helpful with some rugs that have been in…read morethe family too long to let go. They salvaged what was possible and had great ideas for the rest. Highest recommendation!