Called for information about cleaning rugs after the Madison Flood -- very helpful and informed…read more Will be using them for sure to clean my precious rug.

Very pleased with a recent rug cleaning. They are extremely…read moreknowledgeable and friendly. This is a true family owned business and it shows. I stopped by with pictures of my rug and details to get an estimate. They went into detail about what a deep cleaning would involve and I was impressed. My rug is just an inexpensive synthetic, but I have not been able to find anything to replace it with for less than what it cost to clean. It now looks brand new and no more dog smells!

Sergenians has an unbelievable amount of gorgeous floor coverings, including carpet which is what I…read morewas shopping for. There was no problem taking home several carpet samples for a few days, trying to make my decision. One thing I really appreciated was their array of companies, fabric, colors, information on content and environmental/allergen free choices. I was lucky to have Molly assist me because I was overwhelmed, not being someone who shops for carpet often. Molly found samples closer to what I wanted than I had found. I was stuck and she was patient and helpful, never pushy. I ended up choosing a large and fabulous area rug which Sergenians have several stacks of. Jacob was also very helpful finding runner choices for me.

Madison Turners is a small nonprofit with a long history in Madison. we selected Sergenians to…read moreremove a large amount of glue down carpet over concrete and replace it with lvt glue down because of a moisture problem which we explained to them. We selected them because of their experience and long history in the community. We thought they would be knowledgeable and stand behind their work. Boy were we wrong! Their subcontractor botched the installation. within a few months, we had adhesive constantly oozing from the cracks in the lvt, damaging the equipment placed over it and posing a slip and fall risk for our customers. We met with Sergenians staff several times once we figured out what was happening. They were either unwilling or unable to come up with solutions and suggested that we are somehow responsible for the problem which is absurd. They also interfered when we tried to get tech support from their adhesive supplier. Don't assume that longevity necessarily means better reliability or quality! We paid a premium for a shoddy installation that they were unwilling to stand behind.

Big fan of World Market! I like stopping in after the holidays to see if they have any deals on…read moretheir holiday decor. There is so much to look at in this store. Great stuff! I especially like checking out their food section. Their candy section is amazing. I always leave with at least 3 bags. Easy parking lot, nice outdoor mall/center, and everything was clean/well kept.

This is one of my very favorite places to treat myself!! I go once every few months. I went…read moreyesterday and I got a wonderful array of culinary delights! And in case you don't know, they do have a credit card But who am I to get anybody in trouble? Haha! The credit card is pretty good and I usually have rewards every time I shop. They also do 15% off for birthday coupons if you are a member. Yesterday I was able to clean my 15% off and I had a five dollar reward. I wouldn't say the customer service is the best for my retail manager point of view, but if you ask questions, they will answer them. They don't necessarily go out of their way to ask how you're doing or any of that stuff though. I will say I still enjoy every trip that I go there. Yesterday I bought bubbly an array of items for charcuterie boards, and some really amazing gourmet snacks, not to mention a couple of hot sauces. If you are a foodie and wine person , love imported culinary delights, this place is for you. It was a great shopping trip and I can't wait to go back.!

So many beautiful rugs to choose from. The guys were so helpful and friendly and helped me pick…read moreout a rug that we love. Going again to pick out another rug. Love the place!! Lynne

Bruce Shabahang went above and beyond to assure my rug buying experience was perfect. And…read moreperfection it was. The rug is exceptional. The quality is superb. The colors are amazing. The size is perfect and the rug looks absolutely beautiful in my space. This rug is literally the foundation of my entire house. It sets a wonderful, warm and luxurious tone for my living space. And then there is the service. Far more than was expected. Bruce was professional yet friendly and very accommodating. Shabahang Rug Gallery is a 6 out of 5.

An expertly curated collection of quality used furniture and decor. The proprietor and employees…read moreknow their stuff and can offer recommendations of specific pieces and suggestions for optimal arrangements. There are some one-of-a-kind pieces there that make a browsing trip worthwhile. Lovely people in there, customers included!

I love coming to the Cozy Home to see what treasures I can find. They have such a great selection…read moreof furniture, artwork, antiques and one-of-a-kind items. I'm always impressed by their prices and how well taken care of all the items are. The owners are great at staging every piece so it's easy to see how it could fit perfectly in your home. I also love following their page on Instagram to see what new things they have to offer. If you're looking for great, high quality, and unique furniture and home decor, the Cozy Home is perfect for you!

Do not shop here. They use deceptive practices…read more I'll keep this brief. I returned an unused/unopened Christmas decoration one day after Christmas. The purchase was made a couple weeks prior. I had a receipt but they refused to refund me the full price as stated on the receipt. They would only refund me the clearance price. I call this theft. DO NOT SHOP HERE. They don't follow their own terms and conditions. They will try to screw you over. Merry Christmas - never going back.

I am obsessed with At Home and it's my new addiction. Imagine a TJMaxx and an IKEA had a beautiful…read morewarehouse baby with everything stocked an organized -- that's At Home. This particular location was great with completing my online order and bringing it to my car during Covid19. I also went inside and they had arrows marking the aisles and announcements about social distancing and following the arrows. I really appreciated this safety measure. The store is organized, clean, clear markings of where everything is and there's a map on each cart. They have ample parking and I would definitely return.

Our Persian rug got soaked when out basement flooded, and the Minasian Rug team handled our…read moresituation exceptionally well at every point. We wanted the rug dried out - we couldn't just hang it over a railing bc it was soaking and we had rain in the forecast for the next several - and while many other companies needed us to bring the rug to their site, Minasian said they could pick up our rug that afternoon, clean it at their facility and return it to our house at a date we would schedule. They quoted us a competitive price, their team showed up that same day (on time), their team guys were friendly and professional, and they removed our wet (now useless) rug pad, in addition to taking our rug for cleaning. A few days later, the company called us to schedule home delivery of our cleaned rug. They gave us a tight (30-minute) window - not one of these cases where a company gives you a 4-hour window! - their team arrived on time, and again, the guys were super helpful and friendly. Although we didn't buy a rug pad from Minasian - we got one from elsewhere online - their team cut our rug pad (at my request) to fit our rug's size. All around, fantastic service! I recommend Minasian and would use them again.

Tom Jorjorian and the folks at Minasian were incredibly helpful with some rugs that have been in…read morethe family too long to let go. They salvaged what was possible and had great ideas for the rest. Highest recommendation!

Amir and Hamid were extraordinarily helpful when I selected my latest Gabbeh rugs from…read morePersian/Oriental Rug Galleries (Two locations--Wauwatosa, Wisconsin, and Whitefish Bay, Wisconsin.) I've purchased many rugs from these two galleries over the years, and have never been disappointed. Both Amir and Hamid are concerned about where the rug will be placed in the home, what colors need to be complemented, etc. They want to ensure the customer is always satisfied. If you are shopping for a high quality, fairly priced Persian rug, look no further than Persian/Oriental Rug Galleries. David

We are long time customers of Oriental Rug Gallery and they have always been wonderful to work…read morewith. Helping us to purchase the correct rug for our home or picking up our rugs for cleaning , Amir and his staff have always exceeded our expectations. Thank you

Rubin's carries a decent selection of nice looking contemporary furniture. Much of it is veneer…read moreover MDF and priced appropriately. The salesman I encountered wouldn't leave me alone. I clearly stated more than once that I was "just browsing" and "doing fine", but everywhere I turned this guy was trying to sell me something. When I actually did purchase a table - not one that he was trying to push on me, and not with the chair upsell - the checkout and pickup process was fine. I asked for some follow-up information via phone on a different product and received it quickly. I'd be willing to try Rubin's again, but perhaps at the downtown Madison store next time.

I recently purchased a gorgeous leather chaise lounge in a rich shade of chocolate-brown at Rubin's…read moreand had a great experience. I had first entertained the idea of purchasing said chair a few months ago and went in to see their selection. Prior to going in, I had found a 10% off coupon in the Reader, so the incentive to purchase from Rubin's rose proportionately. They had a vast selection of modern contemporary furniture on 2 levels. I had a hard time deciding exactly what to select, but after perusing the inventory, I made up my mind. The salespeople were very friendly and helpful, and not at all pushy. The particular chaise I ordered wasn't in stock and had to be ordered from their warehouse in Madison, WI and would take approximately 8 weeks. I was disappointed to have to wait so long, but good things come to those who wait. I got my chair about 3 weeks ago and I absolutely love it. It's comfortable as well as stylish. Can a piece of furniture be sexy? Absolutely. And I just ordered a second chair.