I think they have a very good staff, always friendly & very helpful…read more However my experience there this last time was NOT the best . My dental records show I had no cavities, no work to be done . I got an appointment with the Shasta lake office for a teeth cleaning. The dental hygienist knocked out a filling during the cleaning (on my front tooth) . It quickly turned into an ABSESS . Thankfully the Redding office took me in for an emergency "open and med". During the open and med the dentist had someone coming in to check on his work. I recall the dentist saying he could easily finish the job right then and there. The dentist checking is work said that's ok go ahead and close her up. I am now on A YEAR WAITING LIST to finish my root canal. It is for my front tooth and I am risking the chance of infection and possibly losing my front tooth because I am on a waiting list to get my root canal finished. AFTER THEIR dental hygienist knocked out my filling in the first place. Really disappointed with this and wish they would have put me on the top of the waiting list. This policy is absolutely ridiculous and can come out to a bad out come. Also after my last teeth cleaning, the dentist hygienist peeled back her gloves to show me a nasty skin infection on her she hands that she was currently seeing a dermatologist for . This rash was peeling back her skin on both of her hands, they were very knarley peeled back infected skin on her hands . She showed me AFTER she cleaned my teeth. If you care at all about your teeth seek a different dentist.

Wait time on the phone is ridiculous. I waited over 45 minutes to be told "you have to come in…read morebetween 9-11 or 2-4". Some people have jobs and that's not an option. On top of her rudeness I was able to make an appointment at a different location! I dont think this office wants to work.

Kevin has always been very professional and had my wife and my best interest in mind when we have…read moreneeded dental work!

Everyone in the office is super friendly. Dr. Shearer is very patient and explained everything he…read morewas doing. I have horrible anxiety and he didn't seem bothered when I needed to take a break and sit up for a minute or two. He was able to get me in on his day off when my normal dentist who I went to for years wouldn't even come in to see me. I'd highly recommend him.

I had the best experience with Dr. Ferrari. She fit me in last minute when I cracked my crown on…read morethe first day of my 12 day vacation. She did an amazing job temporarily repairing it for me. I truly appreciated her work and how caring and understanding her team was. 10/10 experience.

We recently realized that Dr. Ferrari's approach to dentistry is far too aggressive for our family…read more I've worked in dentistry (front office) and am familiar with treatment planning, insurance coverage, and how clinical options should be discussed. Unfortunately, our experiences at this practice over the past year have completely eroded my trust in its communication, transparency, and judgment. 1. Sealants on Adults My husband, who's never had a cavity in 40 years, was told he needed four fillings--and once in the chair, twelve sealants as well. (For anyone counting, that is every single molar and premolar in his mouth.) Sealants aren't covered for adults and cost $76 per tooth here. No printed treatment plan or cost estimate was offered before he was told to sign his consent, only a verbal declaration that fillings were planned before they asked him to sign for it, and then a per-tooth quote on sealants chairside. Had he known the full cost ($500+ out of pocket, followed by another nearly $600 bill when insurance denied the claim), he would never have agreed, especially if given the option to monitor or informed of the next step (fillings, if decay even occurred). I will note that the office waived the difference between the initially quoted discounted dental insurance rates versus the (nearly double) office rate for half the sealants when I pointed out that they had adjusted our balance upwards when insurance denied it. Still, this was an unnecessary and stressful cost, and we would have much preferred to spend that money elsewhere, on our child's education or activities, or, you know, food. No one discussed monitoring as an option, despite his spotless dental history. When we raised our concerns, Dr. Ferrari defended the recommendation by saying she and her kids have sealants--without acknowledging that hers were free and her children's were covered. 2. Painful, Rough Fillings While Dr. Ferrari is excellent at administering anesthesia, she doesn't place her own fillings. Her RDA-EF performs them, and though qualified, the results were rough and uncomfortable. My most recent filling remains sensitive and catches floss--issues I've never had before. Given this and the sudden increase in "needed" work, I now question whether the fillings themselves were even necessary. 3. Poor Follow-Through with Specialist Care My child was referred to an oral surgeon over a year ago, but follow-up was never addressed despite multiple visits since. Instead, attention was repeatedly redirected to diagnosing fillings (which would require an unfamiliar medication!) that our new dentist later said could safely be monitored. The original surgical concern, however, has since become urgent--something that should have been caught months earlier. 4. Scheduling Inefficiency Routine recall exams here consistently require two separate visits--one for the cleaning and another for the exam--because the dentist isn't always available. I understand separating appointments for complex cases, but it's unreasonable for standard six-month visits and adds unnecessary hassle and childcare coordination. 5. Hidden Costs and Local Reputation After leaving the practice, I learned that this office is well known locally for aggressive treatment plans and extra fees. They charge separately for intraoral photos and desensitizers--items typically considered part of standard care--and, in some cases, even added tax. When I mentioned our sealant experience to other dental offices, they immediately knew which practice we'd been referring to. Apparently, we're not the first family to raise these concerns. Bottom Line This office tends to over-diagnose, recommend immediate treatment, and charge full office rates for services not covered by insurance--all without providing printed treatment plans or transparent cost discussions. Expect surprise fees for extras like intra-oral photos and desensitizers, and assume insurance won't cover them. That said, there are a few positives: Dr. Ferrari is genuinely gentle with injections, the office can schedule quickly, and same-day treatment is often available. If you prefer an extremely proactive, "fix everything now" approach and aren't concerned about costs, this practice may suit you. However, if you value conservative care, transparency, and financial clarity, I'd strongly recommend looking elsewhere--or at least: 1) Ask for a printed treatment plan before signing anything. 2) Request full disclosure of alternatives and costs. 3) Schedule your follow-up cleaning when the dentist is available to do the exam. I don't think Dr. Ferrari is malicious, just entirely misaligned with our expectations. While her technical skills may work well for some, for us, this experience was costly, stressful, and not a good fit.

Very friendly staff. I've had a great deal of dental work in my life and i can say Dr Centeno is…read morethe best of the many dentists I've had.

From the owner: Centeno, Kimberly DDS Provides Dentists, Restorative Dentistry, Cosmetic Dentistry, Preventative…read moreDentistry, Fillings, Crowns, Cleaning, Bite Correction Services to the Mount Shasta, CA Area.

So happy I found Zufall Dentistry. Very good dentist and office. Took care of all my needs very…read morequickly and not over priced for work done. The girls are awesome. To Anyone from Humboldt or Trinity county-- It's worth the drive to get great care. They went out of their way to finish the work I needed in 4 hours rather than several visits of driving back and forth quoted by other dental offices. Thanks so much. I really appreciate you all.

Such caring and professional staff!!! We love Dr. Andrew Zufall! Dr. Andrew takes such great care…read moreof his patients and truly cares about his clients.

Replaced a filling on a tooth I've never had problems with and created a food catching gap between…read moremolars. Her suggested resolution is to now drill that tooth down and replace it with a crown. Has wanted to do that for to three of my teeth. Very aggressive dentistry.

My son lost his teeth and he had also experienced a lot of bone loss. We thought it would be…read moreimpossible to get a decent denture fit. We were amazed with what Dr. Cohen was able to do! We consider him to be a miracle worker! Not only are his dentures a great fit, but Dr. Cohen went above and beyond to make them improve his facial structure. Our son was of course very apprehensive about having the work done. But all of the staff, along with Dr. Cohen, were so encouraging and helpful. It was like a huge cheering squad helping him at every step! We will be forever grateful for their expert care.

Dr Kristin Stewart is by far the best dentist I have ever had!!!! And I have had a few with moving,…read moreswitching insurances, moving and more moving... She is so thorough, explains exactly what she is doing or going to do, and the most important part of all she involves you and values your decision and business as her patient. She is what all healthcare providers should strive to be like!! If I could give her more stars I would. Her staff is stellar as well!!! So glad we switched!!

Dr. Stewart and her entire staff are the BEST! I have a significant phobia concerning dentists and…read moreneedles to the point that I've avoided dentists for years. I never thought I'd find someone as amazing as Dr. Golles was, but she is incredible. Every person there is extremely kind and patient with me. Scheduling is very convenient and you are actually seen at your appt time, instead of sitting there waiting. I am so well cared for there, I would never consider going anywhere else.

Everytime I go to this office, the experience has been wonderful. Great Dr. and staff!!…read more Dr. Murolo is very thorough and I didn't even feel the injections!! I would higly recommend this office.

Excellent care & professionals. Teeth whitening & cleaning made simple. Easy making appointments…read more Ladies in the front very friendly and kind .

Dr. Carney and his staff are caring, thorough, and very easy to work with. My needs and desires are…read morealways taken into account and discussed. Sarah is exceptional and is quick to return calls and find available appointments for me since I live out of town now. I highly recommend this practice.

Excellent services and wonderful care! I'm so glad I switched to Dr. Carney! He was very gentle…read moreduring my exam and I appreciate this so much. He was also able to see my best friend as an emergency appnt due to a tootch abscess. She fell in love with him! The front staff is friendly, funny, and very patient. They made me feel at home right away. I've traveled a lot and maybe have seen about 10 dentists in my lifetime. Dr. Carney tops my list. He manufactures his own crowns, he has the dental-camera that shows every micro-millimeter in your mouth, and takes pics. He has state-of-the-art equipment. Dr. Carney then discusses the game plan in layman's terms and does NOT try to sell you services (like another Mt Shasta dentist that doesn't care if she's maxed out you deductible, she pushes to get her entire treatment plan done). He truly cares about his patients!