Century 21 Neil Co is a horrible (or sadly, typical) property management company. There's a reason…read moreonly 200-some people like this page in a community of 20,000+! We moved here from the Portland area this spring. My family and I rented a home in Green. From day one, I let every person I talked to there know that the carpets were in horrible condition and needed to be replaced. But I knew that they would try to say we did excess damage. Because that's how these guys make their money. Literally, if someone spilled water on the carpet, it turned orange. And, I was right. Neil Co charged me for cleaning the carpets, and added an additional charge for excess cleaning. We found cockroaches shortly after moving in. I called Neil Co, I was told someone would come spray. Nobody ever showed up to spray. Additionally, they charged me another fee for "flea treatment" for my pets. My pets do not have fleas, they did not have fleas when I lived there, they did not have fleas before I lived there, and they don't have fleas now. So I'm not sure why I'm getting charged for flea treatment that wasn't necessary when I had cockroaches in my home. They charged me approximately $300 for filling in holes and repainting. When they specifically ask that you don't fill in holes or touch up paint on the move out checklist. I knew we were only going to be in this home for a few months, I only hung up maybe 8 things with very small nails. How does it cost $300 to putty 8 small holes and dab some paint on it? The bottom line is, they are saying that my family did $1600 worth of damage to a home in a matter of 6 months. I got my entire deposit back at my last rental, and I got most of it back at my rental before that. I have receipts and rental agreements to prove it. I expect that they would take what was owed to them, but it's so obvious that they scraped up any and every charge they could think of in order to make the most money off of us. I know that this is pretty par for the course with property management companies. But it's sad for this area because they are the biggest property management company in town, so people have no choice. I'm lucky to not have to rent anymore, but I think everyone should enter into agreements with eyes wide open! Your deposit is a donation to NeilCo. Don't expect to get treated fairly by these jerk offs.

Barbara Hall of Coldwell Banker Holman Premier Realty is an absolutely excellent real estate agent!…read more Recently my husband and I drove up from Sacramento, CA to view a house for sale in Klamath Falls, OR. We are considering retirement there and Barbara truly went "above and beyond" in showing us around the area. First of all, she thoroughly and professionally showed us the home we were interested in purchasing. She conveniently set up a private appointment, was prompt, knowledgeable, communicative, friendly and so much more! In addition, she drove us around several prime communities in the area, explaining history, businesses, club participation, etc. She is extraordinarily awesome at what she does and if you're ever in the area, be sure to look her up and use her as your real estate agent - she is amazingly good!

If you are looking to move to Klamath Falls Oregon and need a real estate agent, you NEED Barbara…read moreHall of Coldwell Banker Holman Premier Realty. She is the ultimate professional. She showed us the town on her dime and her time. She secured us a perfect hotel room with her Realty rate and they took dogs. I just can't say enough about how much she helped us. Rely on her with complete confidence, she is the BEST!

The absolute BEST realty company in the county! Highly recommend Lester Realty when it comes to…read morebuying or selling a house! Extremely professional and knowledgeable.

No response to repair requests: leaky roof, dishwasher broken, windows and paint in poor repair…read more House was not clean before we moved in, took 2 additional days for us to clean the building just to move our possessions in. They will increase your rent as much as legally allowable every year. They auto bill pay charged me 3 times the rent amount causing significant financial hardship. With the billing error the book keeper told me I needed to be "careful" when making payments. no apology given, just placed the blame on me. How does a tenant practice care making an auto-bill-pay payment? Timeline is estimated 2-3 weeks to correct. I was told to take them to small claims court before she hung up on me. Don't rent if you can rent from literally anyone else in town. Slum lord property management.

Huge thanks to Susie Spratt for helping us purchase our first income property!…read more Susie is a wonderful human being, she took us under her wing as first time home buyers and made the process rather painless. She explained things so we could understand all the industry lingo and gave us good advice about how to structure our deal. She gave us a great outline of what the process would look like, and her estimation of our closing date was spot on - no muss, no fuss - even with repairs required to the property before closing. And when we objected to the mortgage paperwork that showed a charge for the appraiser to return to inspect things the seller hadn't finished on time, Susie took care of the unfair charge personally. After closing we had a hiccup with the insurance coverage (note: you might consider avoiding GEICO for homeowner's insurance), but Susie was on it! She contacted GEICO, and even though they wouldn't budge, she had a back up plan. Susie connected us with a local insurance agency that was happy to take our policy. From browsing neighborhoods to making an offer to closing, our transaction lasted a mere 56 days. Thank you, Susie, for helping us find the property we were looking for, and for making the process such a breeze!

I called and needed help on something and Kelly was very nice, professional and took time out of…read moreher day for me

Took my application fee only to tell me that I can't get the house due to a waiting list and won't…read morereturn application fee.

I hired this company to clean vacant houses so that they can be re-rented.. Not only were they not…read moreclean, they quit in the middle of a job. They then told an owner of a property they would put a lien on his property if he didn't cough up the amount I docked them because I had to go behind them and finish the jobs. Don't use them, they are terrible cleaners.

It's tough when you need to rent and the property manager is the criminal Crookstool Modem Realty…read more They rip off their TENANTS AND PROPERTY OWNERS too. They will rip off anyone anyway they can. The Klamath Courts know this but look the other way. Watch out for how Crookstool weaponize's gaining added revenues. The inital set up with the portal for rent payment is used to kick out payments so they may charge a late fee. Then fees on top of the late fee. They like disguising their ownership of rentals so they don't have to do any property maintenance. If you ask for any maintenance then they will ignore your requests. Instead they will file a 30 day notice to move. f you value your sanity and don't like getting ripped off every month for late fees RENT FROM SOMEONE ELSE.

these people are slum lords and tried to give me every excuse to make me leave there apartments on…read moreriverside. they also charged me for the plumber to come fix the sink which should not be my problem. they are the worst company to rent from and I would recommend anyone to stay away. they may seem nice until you rent from them and then you have to walk on eggshells in fear of being thrown out to the streets. god forbid you have an infant child and can't take the baby with you downstairs to take out the one garbage bag sitting outside only for a few ours until your husband to come home to bring it to the dumpster. they are really rude people and will threaten you the whole time you live in the houses the manage. they need to get sued and shit down. they are bullies and they are mean people that everyone hates.

Tony Nunes helped us purchase our home this past year and can't say enough about how wonderful he…read moremade the experience. Tony is kind, no pressure, explained all the details clearly without hesitation. Helped with all aspects of the process, we felt totally confident that he was looking out for our best interest from start to finish. Anyone considering selling or purchasing we'd certainly would refer Tony, why? Honesty, Informative and most of all, Trustworthy. We were blessed , Thank You Tony! Dave & Wendy

I had considered writing a review on the agent who showed us around but decided it was the agency…read morewho didn't match our requirements to an appropriate agent. We made our decision to leave CA and took a road trip to Klamath Falls Oregon and then to Grant's Pass Oregon to find our dream retirement home. We Googled Coldwell Banker as they are a reputable real estate company, and found Homan Premier Realty in Klamath Falls. We called the main number and told the receptionist that we were looking in the $500,000 range and gave them our criteria such as bedrooms, baths, acreage, etc. We arrived for our mid-August, mid-week appointment and was greeted by a very unprofessionally attired agent - jeans and a t-shirt type top and sandals. Her hair was wet as if she had just showered but we both thought oh well... don't judge a book by it's cover. We all decided one car would be the way to go and her car was offered as the ride. Her car was an older model vehicle and as we approached noticed the windows were open... open because we were soon to find out that her air conditioner was broken and the heat was permanently on. I started to get in the back seat and she redirected me to the seat behind her since one seat belt in the back was broken. As I stepped in the car I stepped on two empty cans of soda and spilled peanuts on the floor. I jokingly said "Ahh a "kids car" to which she replied "no.. just me". Enough about aesthetics. We gave them a list of six houses we wanted to view. We did drive to six homes but only made it in to see the interior of two of them. She had no planned route and so we drove from one end of the county to the other... at LEAST three times. Several times during the ride she would point out the negatives of living in Klamath Falls, i.e. lack of shopping and almost no cultural events. When we entered the first home our agent expressed considerable awe at the furnishings and proceeded to tour the house as if SHE were the client, taking pictures with her phone and commenting on the up-scale quality of the house. She knew nothing about any of the homes she was showing except what was in the listing. As we arrived at one house a vehicle in front of us literally blocked the driveway so we could not get to the house. The agent rambled on that she new the agent in the other car and we had better leave before she (our agent) got in trouble. Rather than approach the other agent and straighten out a mix-up our agent turned around and rather swiftly retreated. When we got back to the agency, she dropped us off at the back of the building and asked us if we needed to go into the building for anything. When we replied "no" she said "good because I don't want to go in and have them see me because I would have to do so something and I'm going to leave for the day." We were disappointed with our visit to Klamath Falls having expected much much more. We went on to Grant's Pass the next day where we toured with a professional and knowledgeable agent. We had a wonderful and successful experience with a competitor of Coldwell.

I rarely encountered any issues while renting property during my travel assignment. However, if the…read moreneed for assistance arose, Raelene, my property manager was a simple phone call or text away. Responses were always prompt, courteous, professional and most of all, incredibly kind. I was never made to feel like a bother whenever I did need to reach out. The rate was a bargain for the cute 2-bedroom, 1 bath. If I ever do return to Klamath Falls, Hyde Realty (specifically Raelene) would be my go-to for potential rentals; she's simply the best!

found the staff to be kind, honest and knowledgeable. They were there when we needed to find a…read morehouse. I will be recommending them to my friends and family.. Good job Ladies!!