The doctor was kind and the visit wasn't rushed, but I didn't feel like my concerns were fully…read moretaken seriously. I asked about a lab test that I always get done without any issues in the past but the doctor didn't think it was necessary. I was told if I needed to go in for something, I likely wouldn't be seeing the doctor (would see a PA) due to my age since he prioritizes older patients. The wait time is fine though, you don't wait a long time and the staff is pretty nice.

Once received by the front end office, you get nothing but smiles and willingness to help. I see…read moreboth Dr. Martinez and her PA Ms. Melanie...awesom, they are both beautiful women who listen and show genuine interest in helping and figuring out what is the issue and best way to help you feel better. Thank You to all who make it possible.

Visited this WellMed location for general practice and family care. Easy to get to, easy parking,…read moredecent waiting area, and they took us in within 15 minutes of the appointment time. Saw Dr. Dr. Richard Prezas, who treated us well. Most importantly for a physician in this day and age, he made recommendations but did not push too aggressively for treatments that were not wanted. Highly recommend this doctor and this location.

This used to be the best care in town. Now it is terrible. No after hours clinic, no longer in…read morehouse X-rays, saw my provider on a Friday called for x-ray results the next Wednesday, now it's another week and when I called them the doctor still has not reviewed my XRay. can't wait to leave this system. They also add false diagnoses to your chart. Watch out!!

I have extreme anxiety when it comes to doctors. I feel like in my 28 years of life I have never…read morebeen taken seriously, and my health has never been a priority to the nurses and doctors I've come in contact with. I was just another number. All of that fear and anxiety went away with just one visit to Heath Texas medical group. From the kind and welcoming receptionists to nurse practitioner Stephanie Munoz. The experience was amazing! Stephanie is kind, caring, and from the moment she walked in and introduced herself I felt like family. We talked about every concern I had in depth and she took every concern I had very seriously. From sending the referrals that I needed to typing up the clinical notes that I needed for Medications, she covered all of the bases. Please please please take the leap, don't be afraid to put your health first. Come see Miss Stephanie Munoz and her amazing team at Health Texas Medical Group ASAP. You will not regret it! You are not just a number, you're a human being who deserves to be in the best of health. Thank you for reading!

EDIT: I'm updating my review because I booked the appointment anyway. Despite the weird interaction…read moreI had over the 25-dollar late fee, I was reminded of how the staff at the Westover Hills Clinic are some of the most professional, hard-working, and kind people. They have consistently provided superb service and follow-through, so I recommend this location to anyone who is looking for a PCP. ORIGINAL REVIEW: I missed an appointment due to an emergency, called them beforehand to let them know, and they said it would be enough since it was an emergency. Called to reschedule, they said I never called so I'd have to pay. Asked them to check their system, they didn't find evidence of my call. I called back to reschedule again, the said they found the notes in their system, but I'd have to appeal formally. I asked them what proof was needed, and they said I'd just have to make the claim that I had emergency surgery. So I asked what's the difference between now and then, since I had already done that and what would constitute as proof to waive the fee. They couldn't really answer, transferred me to billing and billing said they couldn't do anything, I'd have to talk to the practice. I asked billing to get on the call with me and the practice, and they said they would, but they did a simple transfer instead. When I finally agreed to pay and appeal later, they didn't have the appointment I needed. One big circus, wasting everyone's time, over 25 dollars.

Visited Dr Sujata for wheezing issue and she ordered blood work and X-ray. For the next appt to…read morereview the results scheduled time but 9 mins before the appt time they changed to zoom with a nurse and I was already very near to their office. I requested them in person as I am uncomfortable with zoom. But they asked me to pay $35 for rescheduling which is incorrect. When I asked they never informed me abt zoom apt how can I be responsible to pay the amount Today they called me and asked to change my PCP as Dr sujata is not willing to attend the patient due to busy and she sees only new patient sch. I paid for my lap reports and X-ray and Dr Sujata has not walked me through the results and they sent a copy and asked to change PCP as I canceled the appointment as this does not make sense and this shows how much due care Dr Sujata takes on a sick person who came with trust to cure a patient. Paid $35 for her first visit and for lap and X-rays and when we change PCP they ask to take the tests again. This has really caused lot of stress and time and money wastage.

Good luck getting someone on the phone. Rushed in and out…read moreon my first visit. Sujatha was going to perform a Pap smear without informing me?? Then "refused" to after I mentioned my period and having a pad on. AFTER I asked for a referral to an OBGYN. In which she referred a complete random one, AFTER I gave full info of my particular (trusted) obgyn. I showed her I had multiple questions I wrote on my phone (scared of doctors.. it's been a while).. she didn't even let me get half out.. i have been having the most painful cramps and can't see my preferred doctor, after MONTHS requesting a referral. They NEVER answer the phone, unless you're lucky. ... [update] I submitted a complaint online about the referral taking way too long. Considering the pain I was in. Only to be TERMINATED. Over trying again and again for this stupid referral. I wasn't rude, I was factual about this being overboard ridiculous. It's a fax machine. Someone on the phone once even told me I'd have to get in contact with someone over seas for this referral. Most disrespectful and opinionated office I've ever experienced. Do not come here.

Apparently there was no doctors, but the nurse practitioner was just as good. Though it seemed a…read morebit rushed, I felt that my initial testing was done well.

My husband and son have both been to this Dr, office and have had great appointments! They are…read morerespectful and care about their patients. Both my husband abs son will be returning for their annual check ups. Office is also inviting and well maintained. They were both happy with their office experience.

Office experience was fast and wait times were decent. Also easy access to building and parking is…read moreok.

I moved to San Antonio this summer and was looking for a new doctor that would take my insurance…read more After checking with my insurance company and verifying with the doctor's office, I was told that they accepted my insurance and that the doctor was taking new patients. I was given an appointment. On the Monday before my appointment, I received a phone call verifying my visit for that week. When I arrived at the office, I was told that they stopped taking my insurance in June (this is November...I made my appointment last month) and that I did not fill out the proper forms...I had found these on their website...I was told that the site was not updated and that the forms were no longer valid. Very inept office staff. I STRONGLY recommend against using this office site.

Dr Nguyen is an exceptional doctor--she is knowledgeable about any issue I bring to her and I feel…read morevery fortunate to have found her when I moved to San Antonio. if she left here I would follow her. the staff is the best I have experienced

The Dr that I dealt with was rude, disrespectful and harsh. They tried to draw blood and run…read moretests prior to her even speaking with me. Pure money grab. I had been seeing a Dr at another location and he left Health Texas to practice elsewhere. This was my first visit to this office. The Doctor proceeded to tell me his ex patients and her did not get along . She acted so aloof and as if she was doing me a favor. Quite an experience. Never going to this location again. Health Texas did call me to follow up and they were very kind. My past experiences were not like this one.

Jose Ortiz, the doctor I had is great…read more Some of the staff I worked with is not. Dr. Ortiz gave me the right meds just by listening and then looking at the ER papers. I had a doctor at the ER that with all the tests done and the same info I shared, he did not give me the right antibiotic. I had a serious infection and high fever for a week and he doubled the antibiotics I had before I went to the ER... yes, and was charged 1k after insurance. Dr. Ortiz Saved another trip to the emergency room or something worse. I would take a good doctor even if it meant having to deal with some issues with the staff, it might just be uncomfortable to be in that position if you are in need of efficient staff. If you are, the manager resolved my issues when they were escalated, she was kind and made sure everything was okay.

My usual doctor was out of town, so I saw the PA, Erin Schendel. She is on top of her game! I came…read morein with a foot sprain. She pulled up a foot anatomy diagram and explained where the injury was. She then proceeded to describe some exercises I could do to hasten my recovery. She's really good. A great visit. Thanks.