It would be helpful if this business had better healing procedures. Having surgery can be stressful on patients not knowing where to stay, who's picking them up and who's going to monitor them while they get surgery. Proper weight should be enforced because of health risks. Otherwise they were polite and helpful . read more

I just got a $10000 triple intervention at Zion Plastic Surgery in Kendall. I'll start by emphasizing that my complaint is not toward the doctor. My doctor Marshal Deirdre is the very best, the top, and I would never change her. The anesthesia person as well was best I have ever experienced, like peaceful calming and sleeping experience. Now, the way this clinic works is absolutely absurd and very dangerous. After my triple Surgery (eye lift, breast and vaginoplasty), the clinic called my husband to pick me up. I wasn't totally awake from anesthesia, after i arrived home, wich i can't remember anything in that interval, maybe one hour later i start being awake at my house. Next day i had at the same clinic 15 min care and sent home with no very clear instructions. I was given a phone number to contact a nurse Fanny and I was let go. After I got some minor complications happened within the 2nd day after surgery, so I text Fanny, but took between 24 and 48 hours to get an answer. Now, i am unclear if in my case i need any dilatation, but there is nobody wanting to answer me this question, after texting and calling the clinic, got no answer. They message is clear: we are done with you! I will avoid large loop doing anything in this clinic. As per saying: the cheap results expensive. And they are not really very cheap, maybe some hundred $, comparing with may high class competitive climics that offers constantly discounts and care after surgery. My advice: DON'T TRY THEM! I am a very healthy and strong person, I recovered well, but I am thinking on some not so strong or healthy, that may have complications after the surgery, this clinic will just close they door on your face after take your money and give you what promised as a service. Hope this help someone, not to pass the stress I have been passed choosing this strange place. God was my help and my strenght, when these people just stopped answerm me any question regarding the evolution of my healing. ​ read more

They are a butcher shop. They completely destroyed my tummy tuck. The only thing the care about is money. The doctor you meet is not even the doctor who dose your surgery. Instead of wearing scrubs, the anesthesiologist had a hoodie on. After care is even worse because they don't have ven want to deal with the mistakes they made read more

All of the service here is amazing very professional. Dr. Bazell was very amazing and impressive over the phone. Everyone here is compassionate non-judgmental it makes you feel very comfortable. read more

Zion Plastic Surgery - Cosmetic Surgeons Near Me - Miami, Florida

Look at all the one star reviews. I do not usually post reviews like this, but I feel a responsibility to share my personal experience so others can make informed decisions. I was scheduled for a procedure at Zion Plastic Surgery on December 3rd, 2025. I paid in advance, completed all required medical clearances, and rearranged work, childcare, lodging, and travel around the dates the clinic gave me. My pre-operative appointment for December 2nd was canceled by the clinic and moved to the morning of my surgery on December 3rd. When I arrived that morning, the pre-op did not begin until after the time my surgery was supposed to start. The procedure recommended in person by the surgeon was different from the one sold to me over the phone, and I was also asked to purchase additional "medical supplies" only hours before surgery, with payment required in cash only. During the pre-op discussion, both the coordinator and the surgeon rescheduled my surgery to December 4th. This change was made by the clinic--not by me--and created significant conflicts with my travel, lodging, and work schedule. Because of the scheduling changes that the clinic initiated, I told staff I could not move forward and requested a refund. I was told that "no refunds are given under any circumstances," and I was not allowed to speak with a manager. While attempting to find someone who could address the situation, I entered an unmarked area and unexpectedly encountered a staff member the CEO of Zion wearing full surgical clothing with visible blood on his attire. My wife recorded part of the interaction. Shortly afterward, staff told me that recording was "a crime," that I could be "prosecuted" if the video was shared, and that by entering the area I had "put a patient's life in jeopardy." This was alarming, especially because I had only been trying to speak with someone about the cancellation and refund caused by the clinic's own scheduling changes. Later that day, I checked the Florida Department of Health's public records and learned that the individual I encountered was listed as unlicensed facility personnel, which added to our concerns. Based on everything we experienced, we chose to report the incident to the appropriate regulatory agencies for review. On the morning of December 4th, the office manager called and offered a partial refund, but only if I signed a legal release that included restrictions related to the video and prohibited me from speaking about my experience. I declined to sign anything limiting my ability to share what happened. Because of the repeated scheduling changes made by the clinic, the lack of transparency, and the concerns raised during our visit, we ultimately decided not to proceed with the surgery. I encourage anyone considering this facility to research thoroughly, ask detailed questions, and verify all licensure information through the Florida Department of Health. My goal is simply to share my experience so others can make informed decisions. read more

terrible news everything!! i was pleased as I thought I was healing fas. to thread of stitches popping out of my skin making large holes. to the nurse being super mean! I didn't ask for this read more

I am not happy with them. I have paid 1450 down payment and my radiologist found a mass. I was given a medical letter saying no surgery on my breast for 24-36 months. they said since it was cancelled even though it was out of my hands they are keeping all the 1450. don't ever use them if you have a medical issue they cheat you and keep all your money as a fee when they state up front he only way out is a medical issue. read more

Do not come here OK so when I originally reached out to them, the girl on the phone was trying to convince me to go to Dr. true I was really skeptical because he didn't have any pictures of his work. There was no social media or anything like that so she started sending me pictures telling me he was such a great doctor and I finally agreed to it. Worst decision of my ever. I paid for 360 Lipo and J plasma on the phone. The girl told me that I would receive a free faja they even told me that the day before my surgery it came with my package. I woke up from my surgery and I was wrapped in a binder . If you had surgery before you know binders doesn't stay down. They roll up so by the end of the night, my binder was rolled up. They told me not to take it off until the next day at my follow up appointment so I was extremely swollen at the top and the bottom where the binder has started to fold Up. The next day they told me that I can purchase a faja even though prior to that they told me the Faja was going to come with it... fast forward to the day of my surgery. I get into the operating room. The anesthesiologist kept trying to speak Spanish to me. I keep telling him I don't speak Spanish. All of a sudden a man comes in and starts yelling at the people in the room there's a full out argument going on, and he was telling them that they wouldn't be able to do surgery. That's the only thing he said in English, everything else was in Spanish. At that time, I'm already laying on the table in the middle of the argument after poking me like six times the anesthesiologist finally was able to get the IV in and put me to sleep When I got to my follow up appointment the next day and went in for my massage. The first thing the massage lady asked me. As if I got ab etching I said no, and she said it look like it. I did not ask for that... After a couple of weeks, I realize that my body still looked the exact same I've had surgery before, so I know about trusting the process, but the only visible difference was my back was smaller. The shape of my stomach is still the exact same so I was told I needed to wait at least three months to start to see results. Well here I am three months out and my stomach still looks the exact same. The only thing that I can visibly see from the front is he put a straight line down the middle of my stomach and that's it. The whole point of me getting the 360 lipo is because I had a tummy tuck a year ago, and I know they can't lipo that much of your stomach when you're getting a tummy tuck I came for a body contouring and left with the same problem I came with smh read more

Zion Plastic Surgery - 1st picture is the day of surgery the second picture is three months post op - Cosmetic Surgeons Near Me - Miami, Florida

I give this place 0 stars they are absolutely horrible and to the people that said trust them on their review BELIEVE THEM! The only reason I went to this place is because my doctor moved to this facility. (Dr.bazell) And honestly him working there make him look bad he need to leave ASAP because I feel like he starting to slack .he did my first surgery so good i had to double back. this time I wanted some butt my first procedure was Lipo 360 . First off I was supposed get Back lipo + waist lipo + fat transfer to hips and glutes all I came out with is bruises and I still look the same I basically paid them to put holes in me. Second of all I like everything to be paid upfront before I get to my surgery date because you never know what can happen. I asked what was in my package deal? And I was told only compression socks, anesthesia, and three months follow up like what the hell is that . So when they say they have a sale going on don't trust it I ended up having to pay for everything when I got there and it was a total of $630 so all together I paid $3200. My thing is what if I didn't have that money and I done came all the way to Miami , got my BNB booked already and just have everything lined up I would've been looking too stupid. I wasn't happy at all with my results I balled my eyes out so bad at my first massage the next day the massage lady up there thought she was hurting me . I'm honestly hurt because now I'm out of commission for work for NOTHING When you are very independent and work hard for everything you have and don't have any help stuff like this hit hard . Like you trying to gift yourself for working so hard and all you get is a slap in the face . I feel like they did my procedure the way they did because I didn't want to give them no more money . Moral of the story DONT GO HERE YOU WILL REGRET IT I PROMISE!!!!!!! read more

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WORST SURGEONS WORST SERVICE WORST AFTER CARE! DO NOT GO HERE! Completely incompetent staff and HORRIBLE SURGEONS! Only care about money and completely DESTROYED my abdomen after Lipo 360 with J Plasma!! They didn't even care to responded after me calling them many times and only text me without even providing an explanation to what happens to me or how to treat my sever burns and fibrosis! And they didn't even fix my the areas I requested with liposuction- WORSE SURGERY! THEY LEFT ME DISFIGURED! I was told one doctor over the phone on my initial consultation and had a completely different doctor the day of my surgery and he was so stupid not even actually doing lipo where I showed him I needed on my hips so I'm not only disfigured but my needs and issues I needed fixed were left undone. I woke up in horrific pain and they try to sell you a bunch of stuff claiming they won't be liable if your surgery recovery isn't good if you don't but the stuff which is bullshit and they overcharge for everything. Three shots they made you buy and they only bother to inject me with one and I was left with two more to figure out who was going to give them to me because they forgot. They tried to blame my issues on the garment, the garment they put on me the day of my surgery and that they removed 24hrs later when they saw my burns and told me NOT wear. There staff make you take pictures of you completely nude and not ever having the decency to cover you private parts during photos or surgery in any professional manner. And I ended up in the ER four days later because of it. More expenses and again they didn't even do the light boat in the correct places where I needed it and left my Completely scarred read more

Zion Plastic Surgery - Cosmetic Surgeons Near Me - Miami, Florida

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Muy contenta con los resultado y Yudy es super buena masajista complacida con sus masajes la recomiendo y la clínica también

I had a Lipo 360/HD, and fat transfer to chest procedure sone here and the results were nothing close to what I wanted. I called and tried to get an appointment after my surgery because I was not satisfied with the results and the consultants would ignore my text message, pictures sent, and told me the doctor gave me what I asked for, they were not interested in trying to help resolve the issue or fix it. Now I am seeking another surgery to undo what was incorrectly done. The surgery is rushed, butchered and they send you home and move to the next patient. I DO NOT RECOMMEND ANYBODY TO GO HERE! read more

Oh my goodness, Dr. Marshall is a true artist. Tummy tuck went better than expected breasts turned out great. Happy I picked Dr. Marshall for my third and final boob job. The staff is all about your wallet. The upsell is ridiculous, but my patient coordinator was very good thank you Aimee. Thank you, Alex, for holding my hand through several months of anticipation. I feel like the massage was an absolute rip off because I did not get it. But was definitely charged for it. I was scheduled for a follow up appointment in the morning after my surgery. Unfortunately, after laying down all night and just having surgery, I was not ready on an empty stomach to attend my appointment at 9 AM. I did not wanna fall in the hallway of the hotel trying to get to the Lyft. I wish that my brother could have spoken with somebody after my surgery. I have a lot of respect for Dr. Marshall, but her support staff needs to realize that they are in the United States. read more

Botched by Dr Marshall. Please Do Not come here. Go to a different segery center. I paid extra to get the vip to have satisfaction guaranteed. And let me tell you they Do not care. Their results are less than good and their care and pre/post op consultations are Zero! This place is Horrible. They do not care for anything but Money. Consultation is money and No consultation with any surgeon. I had a maybe 5 minute consultation which resulted in surgeon drawing on me. And her agreeing to what I wanted. After over $20, 000 spent They botched me and will Not fix me even though I payed VIP extra Mainly to ensure my satisfaction guaranteed, because with how crappy its ran, i assimed it would be bad... They gave me less than half the size implant I asked for and it was never told, mentioned, or talked about, in any documents in any way that there would be a difference in sizing. My breasts now look boxy as a shape after 3 monthes of healing. They also left mey nipples severely uneven and refused any revision for all of my concerns. read more

canceled with time , been given me the turn around felt like wasn't wanting to give me my money back , I recharged out to my bank only got about 800 back , now they don't want to refund me after I did that , if looking to get a surgery look somewhere els , I also wasn't given my cancellation forms when I canceled , it's been a month now don't waist your money , they want to keep it no matter what your reason is read more

Zion Plastic Surgery - Cosmetic Surgeons Near Me - Miami, Florida

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This is difficult for me as it is, dealing with body dysmorphia for years. Finally started getting in shape and been consistent in the gym, but as a mother I had loose skin and I finally had the opportunity to have a mommy makeover and I absolutely wish I NEVER went to ZION. Dr. Pablo Baltodano abandoned me after a month. He stopped responding to my messages and the office would also ignore my messages and I would speak to new people every encounter, telling me they'll "relay the message" Terrible bedside manner. Dr. Baltodano did not check in on me at all after surgery. I had to call/text the office to get a hold of him and finally got his personal cell , where I will attach photos of our conversation, he stopped contacting me when I had fluid buildup issues. Recovery was terrible, I was prescribed medication and was not able to get the prescription honored at ANY PHARMACY WITHIN A TEN MILE RADIUS. I was in so much pain. They told me to buy Tylenol for arthritis, since I couldn't get the actual prescription. They did absolutely nothing to accommodate me in that aspect. The massages were terrible. I was only drained in my back twice. I was left with a fluid pocket and now that I'm over 6 months post op, after numerous massages and even extraction, I believe it is a FAT pocket. It has not changed in size or shape. I have dog ears from my tummy tuck. My scar is so big it's basically an extended tummy tuck and he did not pull the skin on my sides. My tattoo is clearly the same , so my flanks look huge and I have a tiny piece of excess skin on my left side: I tried contacting for a revision, and they want mw to pay more money to pay for lipo 360. These are clearly visible mistakes on his end, and rather than owning up to the mistakes they want me to pay more money. Also, my belly button looks disgusting. It looks like a cats anus. I was told to stop compression before 6 weeks. When I spoke to office associates and the nurse they told me to compress anyway. Regardless of what the doctor recommended. I'm over 6 months and I still compress and I see no improvement. I also have a huge bulge in my upper abdomen. I had lipo to my flanks and back, but since he did not pull enough skin, it looks like my flanks were never done, and the lower back has this disgusting bludge. I'm embarrassed to wear a bikini. I can never show off my body now. I would have to wait to save up money to go elsewhere. I'm also unhappy with my breasts because the projection is too much for my small frame. During the consultation, I waited several hours before my operation. I arrived at 9am and I left the office at 9pm!!! Our consult, barely went over any questions. I was vulnerable and nervous . And all he cared about was me signing paperwork that clearly stated we had a conversation. Which we didn't! He marked me up, and said "ok let's go" I panicked and said wait, can I show you what I don't wanted done? I showed him two pictures , one of breast I didn't want, and one I did. Due to my body type he couldn't promise teardrop shape. But I knew nothing about projection and sizes etc. I never got to see or hold implants. It was such a horrible experience. I waited so many hours just to talk to him, and I felt rushed bc it was getting late. It was clear he has another operation bc I saw a woman in the waiting room and she was also getting work done by Baltodano, as she said it to me. I explained my frustration is a calm tone. I never cursed at anyone: all I wanted was answers. All Zion cares about is money , you come in and you leave. No aftercare, no nothing. I'm shocked to see good reviews, I have all the screenshots to prove it! I shouldn't have to pay money for mistakes he made, and the fact he can't even answer me is frustrating. How could I ever feel safe going to him or Zion ever again? He's not board certified yet, so please, think before choosing him or Zion. read more

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I remember the surgeons name, it was Dr Pacheco. One thing I really wish I would have done was take out my camera and looked at where she was going to remove the fat and discuss this with her. There wasn't even a mirror in the room for me to look at what she would remove. She removed fate from my upper butt and hips and now my butt and hips look smaller. I'm really not happy about that. I'll never be able to get that fat back.. read more

Adriana has been absolutely fantastic! My daughters and myself are scheduled next week for surgery with Dr True Lansden. She has followed through with every detail.. I don't generally leave reviews but she has gone above and beyond. I truly appreciate all she has done. read more

Please do not be fooled by 5 star reviews, those are fake reviews this company doing so people can think this is a good place. We have valid proof what this surgery done to my sister, My sister got her surgery done and the same day they did not provide recovery paper work or any instructions and now she is fighting for her life as we speak. They are refusing to answer the hospitals calls to come in as they're the ones who did the surgery on my sister, please do not come here. Please believe the bad reviews and don't go by these false reviews. Please go to a good surgeon who cares for their patients and will provide proper instructions for your health read more

Omg I can't thank everyone at Zion enough. My bbl and tummy tuck was great. Dr Marshall is amazing. Andrew was amazing as well! Pre op was a breeze. Surgery day I was scheduled at 8am. Dr Marshall was marking my body by 8:12. The guy in anesthesia was so nice and friendly. 10 Stars all around. Surgery was March 12th 2024. Thank you Dr Marshall for changing my life!!! Oh I was headed back to the operating room by 8:25. I like how I didn't have to wait hours. Thank you again next year it's a breast reduction!!! read more

Ther most horrible experience I ever had with any doctor poor Customer service they changed their names so often you don't know who you dealing with. I had a tummy tuck to fat transfer to BBL. I had my surgery done January 3rd 2025. I'm still not healed i kno it takes time but what i feel is unbearable This numbness been going on since the third stomach is soft. I just still feel numbness Here is the photos of Dr. Lanson's work, which I don't believe it was him. Someone was blind doing my surgery sadly holes in my body look like they injected me with AIDS or something if I die within a couple of months, this would be the reason. Then gone tell me If I don't like the Results in 6 months get reconstructive who the fuck wanna go through this shit again shaking my head all this money i wasted then had me sign sayin i cant sue that is illegal to force someone to sign amyee aint shyt trying to charge me for everthing sayin i need shyt i dont germo was ok but to me none is really understanding of a situation they was refusing to take out my drain when i can feel it my tissue was growing around the drain i was at 25 n under my doctor had to tuggle on it or else i was gone have to get cut again sadly no belly button look at how they just sewed me up the results are horrible unbelievable alIs i can say is go at your own wrist and these people rush you into something to put your money down. I put my trust in these people here at Zion plastic surgeons and look at these photos. I have patience on healing, but I went with somebody and they came out of surgery and tummy was flat as hell and I come out and my shit looking like I'm six months pregnant. This is shocking to me and I want everybody to be aware of these scammers and I'm a keep posting on these people because this is ureal read more

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BIG SCAMMERS!!! don't trust them. a girl name Yasmine called me and said they could do a mommy make over with a little bit of money. she even FaceTimed me to show me her body' and the clinic. but all they did was they stolen 500 from my bank because I was dumb to trust them. they would send me messages telling me I needed to sign them I never did sign but when I went back I notice they would delete their messages but I was scream shutting everything. they said they could do a but lift arms lipo back lipo Tummy tuck brest lift for 8,000. they made the surgery app in a week but I didn't even have my ticket yet or I hadn't agree with them with any of that. when I gave my card info Yasmine said they could collet the money 2 weeks before surgery but they took it out the same day. The pic they sent me were differents than their gallary first she said a doctor guy was going to do the surgery and after that she said a lady doctor name marshal would. I bet the good revews are from the people that work for them. don't trust this people !!! Don't give them any info read more

If I could give minus five stars, I would. These people are nothing less than butchers. They are run like a corporation. They will get you in with great offers and once you make the deposit, you are done. From that point on, everything is sold like scammers and you have to pay cash. They sell you pillows, even cotton balls for post op but you have to pay cash. No post op care by the doctor or even a call. I know they are cheap but it's like a factory and you will be on an assembly line. read more

AVOID AT ALL COSTS! Unprofessional, shotty work, they threaten you to not leave a review.

Zion keeps deleting my comment. They don't want an honest opinion for the public to see. Here is my experience prior to surgery l never met the doctor. I did not know what to expect, she did not ask me what I size implants I was wanting (SHE put 300cc in, I wanted 350 at least. and you cannot tell me my big chest did not have room for 350 CC. she does a standard 300 CC and does not think patients know exactly a size they want... so they prep the OR with 300 ONLY.) she did not ask me what size I was after or what ray chief complaint was with my natural breasts.. I had to catch her before she ran off after our 3 minute consult to tell her "EXCUSE me doc!! please, I want DOUBLE D!! " During our 3 minute consult, right before surgery Dr. Marshall made a comment on how one breast was lower than the other by a significant amount.. That same breast is STILL SIGNIFCANTLY LOWER that the other. even after surgery after the implants dropping and after fully healing... prior to surgery l never met the doctor. I did not know what to expect, she did not ask me what I was wanting (SHE put 300cc in, I wanted 350 at least. and you cannot tell me my big ass chest did not have room for 350 CC. she does a standard 300 CC and does not think patients know exactly a size they want... so they prep the OR with 300 ONLY.) she did not ask me what size I was after or what my chief complaint was with my natural breasts.. I had to catch her before she ran off after our 3 minute consult to tell her "EXCUSE me doc!! please, I want DOUBLE D!! " During our 3 minute consult, right before surgery Dr. Marshall made a comment on how one breast was lower than the other by a significant amount.. That same breast is STILL SIGNIFCANTLY LOWER that the other. even after surgery after the implants dropping and after fully healing... THIS is the final result. and you cannot tell me I am still waiting for it to drop.. nope.. there is no room for my breast to drop.. she brought it up high and tight... the other let hang low... THIS TELLS ME that in the operating room she must have forgotten, which breast was the one that actually needed to be brought up higher than the other, to even them out...and so she just took a guess... and of course chose the wrong one!!! MY NIPPLES ARE A GOOD TWO INCHES apart from one another!! ONE is super high & the other low!!! HOW DOES THIS HAPPEN!! I am so upset! I did this surgery to fix something about my body that I HATED and here I AM with results that look like I SHOULD BE ON BOTCHED!!! The right thing to do is to compensate me for my entire surgery SO THAT I CAN FIX THIS MISTAKE HERE WHERE I LIVE!! I WOULD SAY DO NOT TRUST ZION!!! Dr Marshall should be EMBARRASSED if her work. I am having reconstructive surgery at my 6 month post op point and will fix this mess. For a surgeon who has been in the field for 30 plus years why is her craft not perfect ? Who cut me? Who stitched me back up? My incisions look like she had her eyes closed and made the cuts. She truly does not need to touch another woman's body !! read more

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I had a skinny BBL by Dr Marshall in August of 2023. By far it has been the worst experience of my life. I've waited to do my review in hopes things would settle with my body, unfortunately it hasn't. When you go in to sign your life away the hour before surgery you will sign papers saying all staff are subcontractors not employees of Zion. There is no malpractice in place for shotty work, meaning you can't sue them or any wrong doings. My anesthesiologist showed up in a hoodie and the hood on his head. 99% of the staff doesn't speak English. Dr Marshall took fat from under my arms to my knee to accomplish my BBL. I'm now left with a very lumpy stomach and indentation in my upper thigh from being over treated by liposuction. I also have cellulite on my butt that I didn't have before surgery. I woke up after surgery and was rushed out. Dr Marshall never even came into see me. The nurse that you can call for help is worthless to say the least. I wouldn't recommend Zion to my worst enemy. I've seen two world renowned surgeons to see if they can help my issues and there isn't anything that can be done. I had a beautiful body before I went to Zion, minus a butt. Now I'm embarrassed to put on a bathing suit or wear have the clothes I would normally wear.. STEER CLEAR OF ZION read more

I am not one to spend time on reviews but I feel everyone needs to know the truth about Zion plastic surgery! I traveled to Miami to finally get a breast lift with implants and lipo to the abdomen. I looked up DrMarshall and her credentials all seemed to be ok I read some reviews about the facility but thought some people exaggerate about a bad experience..... now I am one of them! ! I was told I would meet doc at preop day but after waiting several hours it never happened. This is the time they try and sell you everything!!! I was having that feeling like this was a mistake, what can I do already in Miami never getting money back! I had surgery March 22nd. Can't tell things are not right until your already home. One breast was sagging and falling down my chest the other one was high on chest was with my own breast tissue underneath it looked like I had 3 breasts! The liposuction did not look like it was done ! After many calls , pic and texts with nurse about my concerns I was told to get an ultrasound and MRI and send more pics. These expensive tests were not needed you can see the mess by looking at photos. I contacted owner and office manager via emails with a request to refund my money to get it done right. No reply by Dr.,owner or office manager. I feel they don't care about patient care, quality of care, especially for out of state patients. Once they get your money you are sent on your way! No conscious, no standard of care I went to a plastic surgeon inMA and he recommended doing procedure again to correct their ugly mess! Maybe some people had a good experience here. This is my BAD experience! FYI... Zion and MiamiLife plastic surgery are owned by the same people! These people will not be accountable if they mess up your body!j read more

Zion Plastic Surgery - Cosmetic Surgeons Near Me - Miami, Florida

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Good Afternoon, To whom it may concern: I put a deposit down for a surgery over a year ago in the amount of $500. No one from your center ever contacted me in reference to the surgery, scheduling a date or any other information. I have contacted your office several times attempting to request a refund. Twice I have been told I would receive an email from someone in reference to my request. Today I called at 9:00am and 3: 26pm both times I was left on hold for 20 minutes. Last week I had a consultation with an Attorney in the Miami area. The retainer fee is $1500 plus the $125 hourly rate. I am giving you this information so that you can provide me with the legal department or attorney you all use. If my attorney has to obtain this information this will be in additional charge. I am requesting my attorney ask for all of this money I have to spend back which will cost you all more than $500. All of this could have been resolved in a ten minute conversation. This was sent to your email address below is the proof. PLEASE DO NOT DO BUSNIESS WITH THESE PEOPLE! They had the nerve to block my email address.... Thank you, Annethea Hudnell Message blocked Your message to info@zionplastic.surgery has been blocked. See technical details below for more information. read more

Dr Marshall need more training on face lifting plastic surgery , my wife was treated like a pig and after one year she still has cuts mark and it is seem fake and muscles stressing , she come back for questioning and her saying that it is ok , other people was more bad . read more

I have been going back and forth with them and the bank about my $250 deposit. They are just so quick to get your money and don't care if you are being truthful or if are you indeed a candidate for any type of procedure. This has been an ongoing thing and I wish they would just give my $250 back and be done with it. The people that answer the phones are just sell reps who don't know how to answer your questions and have a difficult time understanding English. The day Amy is the person I spoke with and the interaction with her was VERY unpleasant. I just want my $250 depute to be settled because I will never go to Zion to get any type of work done to my body!!! read more

Pick another Dr. Dr you will not be happy with the results. They don't care how much you pay, at the end of the day youre just $$$. They don't go by their own policy. when I wasn't pleased with the work, I wanted to take advantage of the retouch policy. The Dr declined. I told her that was my right according to the contract. She declined and wanted me to pay for more surgery. Dr Marshall and her Medical staff are bullies and money hungry. They did not go buy the l contract that they and I agreed upon. I went by it. I gave them a chance to rectify and she declined and wanted more money for more surgery, although I was only supposed to pay for anesthesia. She did a horrible job on my surgery. Took my money. On my consultation day, she could've offered me the MMO, but charged me the procedures individually. Cant wait to see them in court. thieves read more

Love my natural BBL. Love doctor Pablo baltodano love the staff there they helped make me feel comfortable and confident in them and I'm glad I did read more

Zion Plastic Surgery - Natural BBL - Cosmetic Surgeons Near Me - Miami, Florida

PLEASE read the entirety, you won't regret it. So a couple weeks ago I had breast surgery, every way, reduction, lift, new implants, nipple repositioning and so far things are going good. I have to admit it wasnt entirely great at first. I was coming from across the country which in itself isn't the best way to do an invasive surgery away from home and family but I put my faith in my decision and am excited to see the outcome in a few months. There are a couple things I would highly recommend ZION do especially for patients traveling in, It truly was a nightmare communication wise I shouldnt have had to do any checking or follow ups or tracking down information. But I did it ALL, contacting them numerous times a week, to make sure the surgery was real with an actual date and time schedule, to confirm all my Lab results had been received, just wanting to speak with a real person. I realize I myself am not their only concern but to me I feel i should have been in the top 10 considering I was blindly putting my health and my money on the line, causing me undo worry and stress hoping and praying i wasn't victim to an elaborate scam. Even after an entire month of collaborating being told by many staff everything was "good to go", having ample time to let me know of any issues STILL I was contacted on the Friday before the Monday I was flying out asking me where my lab results were!?! Are you Fing kidding me then after I was literally having a meltdown I finally had to speak to the admin supervisor made to scramble for info after everyone was closed! The fact that I was doing what I consider their job, was wrong in so many ways even after being given the FINAL go ahead on Thursday just to be MESSAGED the next day of cis unacceptable i never should have been put through that in such an emotional time. Andrew is way too complacent and shows no sign of caring for us as PEOPLE NOT A NUMBER!! With that said i was ready to pull out so MANY times if it weren't for Adri I would have. She is exceptional at her job, she went above and beyond always taking my calls and calming my anxiety even on the weekends, she NEVER left me hanging not once, she went out of her way to assure me, to get information for me, to explain something, to ensure I had nothing to worry over all hours of the day. I wasn't a number she KNEW who I was and it showed in every exchange we had and we had many. I literally would have lost my money down, given up my airfare and AirBB cost which was not refundable, I was so close so many times calling her in tears and she ALWAYS came through no matter what!! When I arrived i was welcomed by Jennifer she also was one to go above and beyond another exceptional person, she also knew me and aware of all I had gone through. She was kind, friendly, compassionate and accommodating, not just to me but every single person who entered the office she handled with care obviously because she was empathetic to all the emotional circumstances we would be experiencing. She smiled and spoke softly keeping everyone at ease as we anxiously waited for our surgery. I want to make sure I give a shout out to Jackie, again excellent. In the end everything went smoothly the surgery was a success thanks to Dr Marshall, she was very comfortable and confident which made me feel the same. I would recommend ZION for the simple fact that once I got there the staff was truly incredible. If I could suggest something it would be to have ONE or two people handle all patients traveling from beginning to end and Adri should be in charge of it because we DO NEED special care. One last thing, I would have really appreciated just a bit more time with the Doctors before and especially after the procedures. Thank you ZION for making my dream come true!! read more

I recommend a Zion plastic surgery hundred percent. I did my procedure on April 13th. I still have a lot of swelling and of course a lot of bruises, just a few days later I can tell the difference I look amazing the therapist helps a lot with the massages I recommend them as well the complete staff was really nice and helpful read more

Zion Plastic Surgery - Cosmetic Surgeons Near Me - Miami, Florida

part 1 The amount to pay for surgery charges was ridiculous and doesn't include the extra payments you have to pay in cash ONLY! They even have an ATM in the office how desperate is this, be ready to pay additional payments the day before ONLY IN CASH$$$$$ I never received a pre op appointment because the doctor never showed up to talk about what I want and expecting- I also wasn't given a welcome packet ahead of time and the office all blamed my coordinator but what upsets me is all they try and do is get you to pay cash and it doesn't give you time to get proper funds, I wasn't told the amount extra a head of time, try to charge you for after care, massages, padding, a faja gourmet. All the ladies do their best but only can do what the doctor says or agrees his instructions. So these are some of my experience I wanted to share you Finally the day of surgery I go to see the doctor 7min. she drew on me and I told her I don't want a ghetto butt but I am looking to have a firm and tight result. Woke up from surgery not happy with the surgery out come, Alexis said he would give me a discount price of $3,000 to fix the problems I addressed and all the staff says wait for the 30 day waiting period but idk if they are saying that because I will have to repay to get this done again, that's not fair! I think I deserve a revisement and not something I feel they did on purpose because they want you back to pay more money. I don't know how many times Alexis told me that was the plan and he would charge $3,000 and he would be present in the room but not be the one doing surgery. Then I requested the medical staff to have her call me or FaceTime meeting it was urgent to speak about my ending result, open and infected incisions. No CALL 10/06/2023@11:30AM I received a call that Alexis is on vacation in Mexico and he would see me at the office. I got there on time and went in the exam room when his assistant FaceTimes, he was at the car dealership looking at buying a car and asked if I could come back from Orlando to Miami the next day, I told him no and then was told by the assistant to come back at 11:30AM. Alexis arrives at the office and gets me ready to close my incision with sutures and I told him the doctor at the ER said the open wound was not able to be closed because I could get necrosis and I just told Alexis that and he said point blank those fucking doctors don't know shit what they are talking about, I was shocked. We continued to discuss my journey and why EXACTLY I was not happy about my journey from BEGINNING TO END, I didn't receive my welcome packet of instructions the night before, not having at least a 30min. Consultation with my surgeon Dr. Marshall but I didn't even get a full 7min. She was busy marking me with a marker and just kept uh huh like she wasn't paying attention to what I was saying I wanted. When I told Alexis this he states they are not magicians and can not make miracles, I said why wouldn't you tell a patient that before surgery because at that point I could STOP EVERYTHING and look for a surgeon who does make miracles or just better results in general. My entire journey, I only saw Alexis 3 times in total. First time he told his assistants that he would allow my surgery even with my Hickman Line but I would need labs, consent forms, EKG, and a drug test which I did. The second time I saw Alexis he said hello, looked at my incision and told his assistant to cut my stitches and an "acid wash" which means clean with saline solution and dry with gauge, then he started to talk badly and unprofessionally about the patient in the waiting room after me saying that she's a family member of someone but he hates that she as well calls him at midnight about her open incision as well, I told him that's not right but he's like in a person too and I'm allowed to vent. The third time I saw Alexis was on 10/06 when he was the one who closed my belly button and abdomen open incision and the entire time cursing and saying F**K every time he made a mistake and got frustrated then his assistant brings him a shot of espresso. Once he finally finished the stitches, he told me that I would have to come back in 10days. Part 2... When I finished getting dressed the doctor said to come to the first floor office so I did. It was at that point that the doctor told me to come here to the office with him and (one) of his office managers. He started to curse and said that I was committing FRAUAD? I replied and told him that I've told him at EVERY VISIT that I was not happy sense the beginning and instead of saying he would fix or correct the situation he's reply was that having little to no consultation with the surgeon is normal and happens at other surgery centers and my throwing up constantly and infections happen. His office manager starts to become rude and says she doesn't want me to come back to the office. I have more to say!! read more

Good follow up on post surgical. Caring staff. Worked with me throughout process. Natalia was amazing.

DO NOT GO! I had a tummy tuck, umbilical hernia repair and a breast reduction with implants done one October of 2023 by Dr. Marshall. I had a hard time healing, I did all I was told, eventually healed by February of 2024. it was mentally draining to say the least. all while I was healing , I noticed from day one that my breasts were absolutly huge. I started at a cup size G and Dr Marshall said she'd get me to a C and I wanted implants to just have the round fullness shape. I was pouring out of X-Large sports bras still and I was no where near a C cup. My implant sizes were 325 CC. When you felt my breasts with your hands, you could feel the implant in one breast but in the other one, you couldn't even feel it. It seemed like they took a little bit of tissue out and just slapped an implant somewhere in there.I tried to be patient with the healing process and continuously informed the nurse on how disporportioned my breasts were and how unhappy I was. Her continuous response was "it takes time to heal, love." several weeks go by, and I noticed zion made a post on instagram. It was of me! I'm like hey let me check it out. My face wasn't in the picture but it was of my body. I swiped to get to the other picture and it was a short video. It was a video of a man performing a tummy tuck of which i was under the impression, it was my tummy tuck. My doctor was Dr Marshall, and DR MARSHALL IS A FEMALE not a man!! I screenshotted it and was instantly worried about not having my doctor that I requested, paid for, had the consult with, everything. I decided to inquire about this with my nurse lady that I had been in contact with. I sent her the screenshot and her response was in some sort of words like I can reassure you your doctor was Dr Marshall, it must have been a marketing error they attached the wrong video to the wrong picture. Within minutes I got a call from the "marketing team" and apologized and told me they were investigating this further. I don't believe a thing. They did send me my medical records but obviously you don't know signatures, or handwriting so it was useless info to me. I was very hesitant to even staying in contact with them but I felt like they needed to fix their mistakes that they made that I paid them money for so In March 2024, Zion finally said that another breast reduction would be needed. After going back and forth for days of me refusing to pay for any additional charges and then me having to bring up again on how I don't even feel like Dr Marshall even performed my surgery based off that social media post , Zion finally covered all charges and I had to make arrangements to get back to Miami. I went, and it was an awful experience. I literally felt like I was left and forgotten about. I was told be there at a time for my surgery I believe it was 8am, and I wasn't even pulled back to begin surgery until after 11. I sat in a freezing room, naked in a paper cloth for all those hours. I finally decided to go outside in the hall to ask when I'll be taken and within minutes Dr marshall came in the room. When Dr Marshall came in her body posture was shocked when she saw my breasts. I told her my concern about the size of my breasts, the disproportional size, and the size of my aireola . There was not much conservation besides her telling me that we may have to remove the implants or decrease the size , she will readjust the aireola and make it smaller, and remove more from my one breast. She told me that that the implants seem to be pulling my breasts into my armpits but she won't be able to know what she needs to do until she's in there. I was fine with the potential removal. I'd rather have none than back to having side boob, or a uno boob. I wake up and again the same breast that was larger beforehand, still seemed larger but I figured it was the swelling since more was removed. I went back for a check up the day after surgery, and I told the nurse how I did feel the one was still larger but she told me it's the swelling. So overall I was happy. I felt happy! Finally felt like I was the size I wanted once healed.The healing process was so much better!! when I was fully healed, I noticed again , that in fact the one breast was still larger. It was fuller than the other one and cuts lower than the other one, AGAIN. My aireolas look like a joke. I have two sets of incision marks in parts of them. the placement I think is off because I can't even wear a low cut tank top or even wear a normal bra or bathing suit without my aireola slipping up and out. I'm still mortified with this place and so unhappy with my breasts ROUND TWO. They did remove the implants, the nurse stated that the dr wrote down about the implant pocket, and that the implants were pulling the breasts laterally. I have done research and this happens because of the DOCTORS ERROR. now after a second entire breast reduction, I'm left with breasts that are uneven again and have aireolas that slip out of every bra and bathing read more

Warning! Please read this before going to Zion Platic Surgery center. You really get what you pay for. It's a big scam. They're not honest and they don't tell you that you're supposed to pay all in full until the month of your surgery. If you cancel you don't get 100% refund back. My coordinator Amy was the worst person, she didn't help me with anything. She didn't tell me what I need to prepare for. She never replies back and it's like pulling tooth to get a hold of her to ask a question. I am from out of state and she knows that, I made doctor's appointments to go get all the things that I was supposed too get done, I was told last minute that I had to do 2 weeks before my surgery date is when she told me. Which you were supposed to get it done at least a month before your surgery date. Then I set up my appointments and Amy's only job was to send the prescription request to get my blood drawn from my clinic but she failed to do so 2 times at 2 different appt that I had to reschedule because she didn't do her job. Lied 6 days before my suggestion date why my surgery date was changed without telling me. And I kindly asked why it was changed, Amy literally said because next week my Doctor has a family emergency and he's human. Now when I got there the manager told me that he don't work two days off the week there which if they knew that when I set the date 3 months ago, why didn't they tell me so I can plan accordingly to the dates available instead of 6 days before my surgery date. And Amy should've been honest with me and tell me why he can't do it that day. In stead she said he had a family emergency and that he's human. I am from out of state and I have already arranged my job and vacation to get there. If they were able to give me 100% refund I would've done that already. The day I got to Zion plastic surgery, I went to my preopt appt and waited nearly 2 hours only to be told my appointment was not that day and it's the next day. This appointment was set 3 months before I got there. They told me the day I got there. Now let's talk about my doctor. I never saw him until 15 minutes before the surgery. He was late and when I ask him questions he was short to answer. I had Dr. Pablo A. Baltodano. I don't recommend him at all. I'm almost 4 months post opt. I noticed that he barely took anything out. I had done mommy makeover. I did a breast augmentation with silicone, tummy tuck and lipo on my arms. I was never told what the mommy makeover includes. They don't tell that it don't include removing your love handle, or lipo on your upper abdominal. He barely removed any fat on my arms. Still look the same. I'm 4 months post and I'm not a big person. I'm 5'1 and I weigh 137. When the surgery was done I was still 137. i know it's not a weight loss solution. It's to remove unwanted fat and skin. That being said, Dr. Pablo A. Baltodano did a terrible job because I know he didn't take any fat out of my upper abdominal nor did he tightened it up to not cause any bulging. I'm bulging even when I eat a tiny breakfast I look like I have a huge ball on my upper belly. The lower abdominal is tight and small. But he did not tighten my upper muscles which was supposed to be the reason for the tummy tuck. I wasted my money and I do not recommend him nor this facility to anyone. Do you homework, don't be cheap. I'll have to do a revision next year because he did a whack job. Very dissatisfied and disappointed. Every patient that were there all said the same thing. When i asked they all said they were not told this or that. And scheduling appointments post opt while there with them is like pulling tooth. They say they'll call you but never do. Even when you're right there in front desk they'll say we'll call you and never do. You guys will be saving your money going elsewhere. I would never give them any stars but that's the least option I have. I get it that I'm 4months post opt so I'm still swollen but I should not be bulging from eating a tiny breakfast. My doctor said he did not do any muscle repair my upper abdominal that's why I'm bulging. read more

Coordinators have terrible communication skills. It was hard to reach your coordinator at my coordinator was changed twice. my last coordinator was Amy and it was almost impossible to reach her at her extension. I would have to call the main extension and then leave a message and then she would get back to me like a day later and it would usually be towards the end of the day around 5 PM, I had to ask for the script for my lab result for my lab work that was needed prior to surgery. I never got any like instructions about what to expect within the next 30 days what to eat what to stay away from, and only had knowledge of that information because of having prior surgeries at a different cosmetic facility. The date of surgery I was told to wait and surgery was going to be at 4/5 in the morning. During preop my coordinator told me that they would call me later on that day to tell me a time I didn't get a call until 630 that evening letting me know that my surgery would be super early the next morning . when I arrived for surgery day, we were waiting outside nothing was opened and the medical staff had slowly started to trickle in for their workday. I had Dr. Margaret as my surgeon and she came in and did my lipo markings on my body and that was my first time meeting literally like minutes before the surgery. During postop, they give you like three Shots that you have to self inject in order to prevent blood clots and if you don't have any medical experience, you are going to be super intimidated by having to give yourself shots in the leg. My postop massage was terribly painful. They did not take their time they did not have any patience. Fast forward to three months post surgery and I am not satisfied with my results. I felt like the Lipo was not evenly done and I will be going back to another facility to correct Work that Zion plastic surgery botched. read more

Absolutely amazing service provided by the staff, they care for you before during and after surgery. Dr.Marshall was an amazing doctor absolutely love my results! Would go back for sure! read more